Best Artificial Intelligence Software for Jira Service Management
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Compare the Top Artificial Intelligence Software that integrates with Jira Service Management as of August 2025
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This a list of Artificial Intelligence software that integrates with Jira Service Management. Use the filters on the left to add additional filters for products that have integrations with Jira Service Management. View the products that work with Jira Service Management in the table below.
What is Artificial Intelligence Software for Jira Service Management?
Artificial Intelligence (AI) software is computer technology designed to simulate human intelligence. It can be used to perform tasks that require cognitive abilities, such as problem-solving, data analysis, visual perception and language translation. AI applications range from voice recognition and virtual assistants to autonomous vehicles and medical diagnostics. Compare and read user reviews of the best Artificial Intelligence software for Jira Service Management currently available using the table below. This list is updated regularly.
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1
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you needStarting Price: Free -
2
Pipefy
Pipefy
Pipefy is the AI-enhanced process automation platform that conserves IT resources and empowers business teams to build and deploy up to 85% of workflows — no coding knowledge or third-party specialized services firms required. Standardize, streamline, and connect workflows for better end-user experiences and faster business results. Key features include a built-in security suite and a flexible no-code framework for faster deployment and lower implementation costs. Minimize process complexity and expensive stack sprawl with connections to 300+ apps and systems out of the box, and HTTP/HTTPS to integrate Pipefy with everything else.Starting Price: $20 (per-user billing) -
3
Hostinger Horizons
Hostinger
Hostinger Horizons is a no code application of generative AI in software development. Leveraging a sophisticated mix of advanced LLMs, Horizons translates natural language prompts into fully functional websites and web applications with both frontend and backend logic. Unlike simple design generators, Horizons acts as an AI developer, capable of creating applications with integrated databases, user authentication via Supabase, and payment processing via Stripe. It's a true vibe coding platform that allows users to build, refine, and deploy complex digital products, making it the ultimate tool for rapid prototyping and AI driven development.Starting Price: $9.99/month -
4
Testim
Tricentis
Testim is the fastest path to resilient end-to-end tests—codeless, coded or both. Testim lets you create amazingly stable codeless tests that leverage our AI, but also the flexibility to export tests as code. You can leverage Testim’s modern JavaScript API and your IDE to debug, customize or refactor tests. Store them in your version control system to keep them in sync with branches and run tests on every commit. Run parallel, cross-browser tests on our test cloud or Selenium-compatible grids while integrating with your CI and dev tools to run smoke tests on pull requests, end-to-end tests on release candidates, or full regression suites on a schedule. Customers like Microsoft, Salesforce, NetApp, Wix, and JFrog run millions of tests on Testim each month. Learn more on our website and sign up for your free account!Starting Price: $20,000 a year -
5
aqua cloud
aqua cloud GmbH
aqua is an AI-powered advanced Test Management System designed to make the QA process painless. It is ideal for enterprises and SMBs across various sectors, although aqua was initially designed specifically for regulated industries like Fintech, MedTech and GovTech. aqua cloud helps to: - Organize custom testing processes and workflows, - Run testing scenarios of any complexity and scale, - Create extended sets of test data, - Ensure thorough insights with rich reporting capabilities and - Go from manual to automated testing smoothly. Additionally, it includes a unique feature called “Capture," which transforms the process of documenting and reproducing bugs into a 1-click action. aqua integrates with all the most popular issue trackers and automation tools like JIRA, Selenium, Jenkins and others. REST API is also available. aqua's streamlines testing and saves your QA team up to 70% of time, enabling you to deliver high-quality software and releases x2 faster! -
6
Freshdesk
Freshworks
Freshdesk is a cloud-based customer service software that helps businesses provide exceptional customer service across every customer touchpoint. With Freshdesk, businesses can: - Manage customer conversations across multiple channels such as email, phone, chat, social media, etc., from a unified view - Improve agent productivity with smart workflow automation rules - Deliver seamless self-service experiences with AI-powered chatbots and branded help centers - Monitor key performance metrics with advanced analytics and custom reports Over 50,000+ customers including Hugo Boss, Toshiba, Cisco, The Atlantic, Chargebee, Grofers, and PhonePe trust Freshdesk to help them provide faster customer service with ease.Starting Price: $15.00/month/user -
7
Zendesk
Zendesk
Zendesk is a customer service platform designed to streamline support operations and enhance customer experiences. Offering a comprehensive suite of tools, including AI-driven automation, messaging, live chat, and customizable workflows, Zendesk enables businesses to provide personalized and efficient support across multiple channels. It integrates seamlessly with other software and provides real-time analytics to help businesses make data-driven decisions. Zendesk’s solutions cater to businesses of all sizes, from small startups to large enterprises, with a focus on scalability, security, and user satisfaction.Starting Price: $25/agent/month -
8
Box
Box
Store, sign, and secure your content on Box, the leading Intelligent Content Management platform. Built for the AI-first era, Box simplifies your tech stack and conserves cost with one secure, end-to-end solution for the entire content lifecycle. ✓ Unlock the value of your content with AI: Pair top AI models with your organization’s content to find information, extract insights, build custom AI agents, and automate the work that slows you down ✓ Get unlimited collaboration: Create, manage, and share files from anywhere, with anyone ✓ Protect your content: Secure your sensitive files and data, thanks to granular access controls, intelligent threat detection, and adherence to stringent compliance requirements ✓ Scale with 1,500+ integrations: Work from anywhere across all your team’s favorite apps and extend the power of Box with APIsStarting Price: $5 per month -
9
ClickUp
ClickUp
ClickUp is the future of work with tasks, docs, goals, project management and more. Data silos and duplicate spend have no place in a modern workplace. ClickUp brings all of your work into one place—one app to replace them all. Whether you're proofing ads or working on sprints, ClickUp is fully customizable for every type and size of team. Built for teams of all sizes and industries, ClickUp’s fully customizable and proprietary features make it a must-have for any teams that want to keep everything from design to development in one place. ClickUp AI is a role-based AI assistant that helps software teams use artificial intelligence to streamline workflows, save time, and enhance creativity. ClickUp AI provides more than 100 templated prompts that are tailored to users. These prompts were developed in partnership with workplace experts across industries. ClickUp AI can be used for AI writing, AI coding, summarizing, writing briefs, sales/marketing emails, and more.Starting Price: $5/user/month -
10
Jira
Atlassian
Jira is the only project management tool you need to plan and track work across every team. Jira by Atlassian is the #1 software development tool for teams planning and building great products. Trusted by thousands of teams, Jira offers access to a wide range of tools for planning, tracking, and releasing world-class software, capturing and organizing issues, assigning work, and following team activity. It also integrates with leading developer tools for end-to-end traceability. From short projects, to large cross-functional programs, Jira helps break big ideas down into achievable steps. Organize work, create milestones, map dependencies and more. Link work to goals so everyone can see how their work contributes to company objectives and stay aligned to what’s important. Your next move, suggested by AI. Atlassian Intelligence takes your big ideas and automatically suggests the tasks to help get it done.Starting Price: Free -
11
Zapier
Zapier
Connect your apps and automate workflows. Easy automation for busy people. Zapier moves info between your web apps automatically, so you can focus on your most important work. Link your web apps with a few clicks, so they can share data. Pass info between your apps with workflows called Zaps. Build processes faster and get more done—no code required. Discover how Zapier makes automation accessible to everyone. Stick with the tools that work for you. Zapier connects more web apps than anyone, and we add new options every week. We integrate with apps such as Facebook Lead Ads, Slack, Quickbooks, Google Sheets, Google Docs, & many more! Our editor was made for do-it-yourself automation. Set up Zaps without developer help. Use Zapier’s built-in apps to create powerful workflows without using separate services. More than 3 million people rely on Zapier to take care of their tedious tasks. Zapier Agents allow businesses to automate real-world tasks by creating custom AI-powered teammates.Starting Price: $19.99 per month -
12
LiveChat
LiveChat Software
For the fastest and the most efficient way to help your customers, turn to LiveChat! As a leading live chat and help desk software solution for business, LiveChat transforms teams into customer service rockstars with its simple and easy-to-use applications. Apart from its core live chat functionality, LiveChat provides a wide range of add-on modules for sales and marketing automation as well as integrations with third-party customer relationship management (CRM) solutions.Starting Price: $16.00 per agent per month -
13
Intercom
Intercom
Intercom is an AI-first customer service platform that enables businesses to deliver personalized and efficient customer support across multiple channels. Founded in 2011, the company offers a comprehensive suite of tools, including the Fin AI Agent, which provides instant, accurate answers to customer inquiries 24/7. Intercom's platform also features AI Copilot, assisting support agents with real-time solutions, and AI Analyst, offering insights and recommendations for support leaders. Trusted by over 25,000 global organizations, including Atlassian, Amazon, and Microsoft, Intercom facilitates over 500 million messages per month, enhancing customer interactions and support efficiency. Headquartered in San Francisco, with offices in Chicago, Dublin, Sydney, and London, Intercom continues to innovate in the customer service industry.Starting Price: $29/seat/month -
14
Slaask
Slaask
The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand. -
15
ChatGPT
OpenAI
ChatGPT is an AI-powered conversational assistant developed by OpenAI that helps users with writing, learning, brainstorming, coding, and more. It is free to use with easy access via web and apps on multiple devices. Users can interact through typing or voice to get answers, generate creative content, summarize information, and automate tasks. The platform supports various use cases, from casual questions to complex research and coding help. ChatGPT offers multiple subscription plans, including Free, Plus, and Pro, with increasing access to advanced AI models and features. It is designed to boost productivity and creativity for individuals, students, professionals, and developers alike.Starting Price: Free -
16
Netreo
Netreo
Netreo is the most comprehensive full stack IT infrastructure management and observability platform. We provide a single source of truth for proactive performance and availability monitoring for large enterprise networks, infrastructure, applications and business services. Our solution is used by: - IT Executives to have full visibility from the business service right down into the infrastructure and network that supports it. - IT Engineering departments as a decision support system for capacity planning, and architecting modern solutions. - IT Operations teams for real time visibility into what is failing in their environment, what bottlenecks exist and who it is affecting. We provide all of these insights for systems and vendor mixes in large heterogeneous and constantly evolving environments. We have an extensive and growing list of supported vendors (over 350 integrations) including network vendors, servers, storage, virtualization, cloud platforms and others.Starting Price: $5/resource/mo -
17
zenphi
zenphi
Zenphi is a no-code process automation platform built specifically for Google Workspace, empowering any user to easily automate, connect and optimize their workflows. Minimizing reliance on the IT department for custom code development and maintenance, zenphi enables teams to focus on achieving more across all aspects of their business. Zenphi is used across 70+ countries to automate a wide range of business processes, from on- and offboarding to invoice processing, Google Workspace administration, approval workflows, and everything in between. With an intuitive drag-and-drop builder, if you can draw a flowchart of your process, then you can automate it with zenphi. ISO 27001 certified, HIPAA compliant, and including an extensive list of thoughtfully developed integrations with popular business tools, zenphi connects all areas of a business to streamline and enhance any process, no matter the complexity.Starting Price: $99 per month -
18
ServiceNow
ServiceNow
Digitize your workflows - they'll love you for it. Your company can be more productive and your people more engaged. ServiceNow makes work, work better for people. Transform old, manual ways of working into modern digital workflows, so employees and customers get what they need, when they need it—fast, simple, easy. ServiceNow delivers digital workflows that create great experiences and unlock productivity for employees and the enterprise. We simplify the complexity of work on a single, enterprise cloud platform. The Now Platform: The intelligent and intuitive cloud platform for work. Choose from our workflows or build your own apps. Built on the Now Platform, our product portfolio delivers the IT, Employee, and Customer Workflows that matter with enterprise solutions to help drive every part of your digital transformation. Create the great experiences you want and unlock the productivity you need, now with native mobile capabilities for everyday work across the enterprise.Starting Price: $100 per month -
19
Aisera
Aisera
Aisera stands at the forefront of innovation, introducing a revolutionary solution that redefines the way businesses and customers thrive. Through cutting-edge AI technology, Aisera offers a proactive, personalized, and predictive experience that automates operations and support across various sectors, including HR, IT, sales, and customer service. By providing consumer-like self-service resolutions, Aisera empowers users and drives their success. Unleashing the power of digital transformation, Aisera accelerates the journey towards a streamlined future. By harnessing user and service behavioral intelligence, Aisera enables end-to-end automation of tasks, actions, and critical business processes. Seamlessly integrating with industry-leading platforms such as Salesforce, Zendesk, ServiceNow, Microsoft, Adobe, Oracle, SAP, Marketo, Hubspot, and Okta, Aisera creates exceptional business value. -
20
Ambit
Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions. -
21
Balsamiq
Balsamiq
Balsamiq is the wireframing tool that helps lean product teams turn early ideas into clear, actionable direction—fast. And you don't need to be a designer to use it. Tens of thousands of product managers, founders, and engineers worldwide rely on Balsamiq to share concepts quickly, reduce rework, and build better products. - Turn rough ideas into actionable plans, specs, and requirements. - No more waiting for design mockups or wasting time on bloated tools. - Align your team before you commit to code (or worse, a bad idea). - Add visuals to your prompts and get better results with AI.Starting Price: $12 per month -
22
Process Street
Process Street
Process Street is a modern process management platform for teams. We help teams share their core processes, then transform them into powerful no-code workflows. Start with employee onboarding to set up new hires for success, then build all sorts of workflows like customer implementation, content approvals and tenant screening. Manage your team wiki and company handbook 100% free. Join Salesforce, Colliers, Drift and 3,000+ others who use Process Street today.Starting Price: $25/month/user -
23
Workativ Assistant
Workativ
Workativ empowers enterprises to automate employee support and drive workplace productivity with custom GPT-powered assistants. Building AI Agents with Workativ takes minutes perfectly tailored for all teams. Train your assistant effortlessly by connecting with SharePoint or Confluence, upload documents, or by configuring custom workflows. Features include advanced agentic RAG powered agent training, AI powered app integration and workflows, shared live chat inbox for real-time collaboration, seamless deployment on Slack, MS Teams, WhatsApp, and advanced analytics to track performance. Workativ is built ground up with industry leading compliance such as ISO 27001, SOC 2, and GDPR compliance, making it a trusted choice for enterprises worldwide.Starting Price: $1,530 per month -
24
Edge Delta
Edge Delta
Edge Delta is a new way to do observability that helps developers and operations teams monitor datasets and create telemetry pipelines. We process your log data as it's created and give you the freedom to route it anywhere. Our primary differentiator is our distributed architecture. We are the only observability provider that pushes data processing upstream to the infrastructure level, enabling users to process their logs and metrics as soon as they’re created at the source. We combine our distributed approach with a column-oriented backend to help users store and analyze massive data volumes without impacting performance or cost. By using Edge Delta, customers can reduce observability costs without sacrificing visibility. Additionally, they can surface insights and trigger alerts before data leaves their environment.Starting Price: $0.20 per GB -
25
Workato
Workato
Workato is the operating system for today’s fast-moving business. Recognized as a leader by both Gartner and Forrester, it is the only AI-based middleware platform that enables both business and IT to integrate their apps and automate complex business workflows with security and governance. Given the massive and growing fragmentation of data, apps, and business processes in enterprises today, our mission is to help companies integrate and automate at least 10 times faster than traditional tools and at a tenth of the cost of ownership. We believe Integration is a mission-critical, neutral technology for the dynamic and heterogeneous IT environments of today. We are the only technology vendor backed by all 3 of the top SaaS vendors: Salesforce, Workday, and ServiceNow. Trusted by world's top brands as well as its fastest-growing innovators, we are most appreciative of the fact that customers recognize us as being among the best companies to do business with.Starting Price: $10,000 per feature per year -
26
Tonkean
Tonkean
RPA for the modern enterprise. Are you looking at RPA to automate manual processes? Make sure you include your people. To truly gain business efficiency you need to automate end-to-end processes that includes both your data AND people. Tonkean’s aRPA platform combines no-code RPA, integrations, and AI-powered coordination bots into a single platform that allows you to automate and orchestrate end-to-end processes across systems AND people. With our powerful Workflow Builder, you can easily train your Bots to coordinate or execute any business workflow end-to-end. Including data manipulation and people coordination. Tonkean InvoicesGPT fully automates the handling of all incoming invoices. Simply connect your email inbox or Google Drive in one click, and Tonkean will immediately analyze any PDF/invoice files to extract relevant fields, complete a three-way-matching verification, provide visibility into spend across vendors and departments.Starting Price: $999 per month -
27
Forethought
Forethought
Forethought delivers the world’s most advanced AI Agents built to think, act, and get smarter with every interaction. No matter the question, “Where’s my refund?”, “How do I update my plan?” or “Why isn’t this working?” - there’s a purpose-built AI Agent ready to help. From chat to voice to SMS, every conversation gets a smart, personalized response powered by your policies, tone, and data. This isn’t just plug-and-play automation. It’s AI with a strategic plan. Forethought helps businesses roll out a multi-agent system across the entire customer experience. With Forethought, your teams can stop piecing together tools and start running a smarter, faster operation. One that delights customers every step of the way. -
28
Gaspar AI
Gaspar AI
Gaspar AI is your intelligent AI partner for optimal service desk operations and experiences. It uses Generative AI to instantly auto-resolve 40% of recurrent employee requests on Slack, Microsoft Teams & Jira Service Management - so no need to switch platforms and workflows to build and automate repetitive processes, such as employee onboarding. Through an easy-to-use portal, admins get complete authority over their Gaspar AI deployment. Gaspar AI's analytics dashboard offers a comprehensive overview of insights and real-time monitoring of key KPIs so that IT leaders get an exceptional outlook on their support process performance. And thanks to the proactive insights feature IT teams can improve knowledge sharing and management while creating the ultimate knowledge base.Starting Price: $4 per user per month -
29
Unito
Unito
Unito is a no-code two-way integration solution that can connect your apps and automate your workflows in minutes. Go beyond Zapier with deep two-way automations that cover more use cases, sync more fields, and keep all your tools updated in real-time. Unlike most other integration solutions, Unito doesn’t use trigger-based automations. Each integration supports two-way syncing, which means that any changes in one tool will be reflected in the other tool (and vice versa). That way, you’ll know you’re working with up-to-date information at all times. Sync entire databases, transfer historical data, and build customizable rules to determine exactly what information you want to sync. Unito currently supports: Airtable, Asana, Azure DevOps, Basecamp, Bitbucket, ClickUp, Favro, GitHub, GitLab, Google Sheets, HubSpot, Intercom, Jira, Jira Service Desk, MeisterTask, monday-com, Notion, Salesforce, Slack, Smartsheet, Teamwork, Trello, Wrike, Zendesk, Zoho ProjectsStarting Price: $10.00/month -
30
BigPanda
BigPanda
Aggregate data from all observability, monitoring, change and topology tools. BigPanda’s Open Box Machine Learning will correlate the data into a small number of actionable insights so incidents are detected in real-time, as they form, before they escalate into outages. Accelerate incident and outage resolution by automatically identifying the probable root cause of problems. BigPanda identifies both root cause changes and infrastructure-related root causes. Resolve incidents and outages faster. BigPanda automates and streamlines the incident response lifecycle across incident triage, ticketing, notifications, and war room creation. Accelerate remediation by integrating BigPanda with enterprise runbook automation tools. Applications and cloud services are the lifeblood of every company. When there’s an outage, everyone is impacted. BigPanda cements AIOps market leadership with $190M in funding, $1.2B valuation.