OTRS - Manager download | SourceForge.net

The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.

Features

Fast OTRS access without HTML/Browser
Easy to use
Powerfull functions / plugins
Integrated SLA and escalation management
Easy customization
Automatic login to OTRS
Supports Integrated Windows Authentication (IWA)
Supports LDAP and ADS access for imbedded customer informations

Project Samples

Project Activity

See All Activity >

License

GNU General Public License version 2.0 (GPLv2)

Follow OTRS - Manager

OTRS - Manager Web Site

Other Useful Business Software

Go From AI Idea to AI App Fast

One platform to build, fine-tune, and deploy ML models. No MLOps team required.

Access Gemini 3 and 200+ models. Build chatbots, agents, or custom models with built-in monitoring and scaling.

Try Free

Rate This Project

User Ratings

5.0 out of 5 stars

★★★★★

★★★★

★★★

★★

★

ease 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5

features 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5

design 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5

support 1 of 5 2 of 5 3 of 5 4 of 5 5 of 5 0 / 5

User Reviews

Filter Reviews:

All

oid-2856241 Posted 2010-03-25

Great Product. Waiting for updates!!

Additional Project Details

Operating Systems

Windows

Languages

English, German

Intended Audience

Customer Service

User Interface

GTK+

Programming Language

PHP

Database Environment

MySQL

Related Categories

PHP Enterprise Software, PHP OLAP Software, PHP Customer Service Software

Registered

2007-02-07

Similar Business Software

Proton VPN

Protect your business against damaging data breaches and easily comply with security frameworks like ISO 27001, GDPR, and HIPAA. Our software-only virtual private network easily integrates with your existing infrastructure to provide a flexible and scalable way to protect your...

See Software
ServoDesk

Award winning, easy to use Help Desk software for service departments challenged to do more with less. ServoDesk delivers flexible solutions for all support teams regardless of size incorporating AI. - Manage multiple data channels from one easy to use interface. - Roles based access to...

See Software
Parasoft

"Parasoft delivers an AI‑powered software testing platform that helps organizations continuously release high‑quality software. Our solutions support embedded and enterprise teams by integrating code analysis, testing, virtualization, and coverage into the delivery pipeline to improve security,...

See Software
UTunnel VPN and ZTNA

UTunnel provides Cloud VPN, ZTNA, and Mesh Networking solutions for secure remote access and seamless network connectivity. ACCESS GATEWAY: Our Cloud VPN as a Service offers swift deployment of Cloud or On-Premise VPN servers. It utilizes OpenVPN and IPSec protocols, enables policy-based...

See Software
Grafana Cloud

Grafana Labs delivers the leading AI-powered observability platform, built around Grafana—the world’s most widely adopted open source technology for dashboards and visualization. Recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Observability Platforms, Grafana Labs supports more...

See Software
Docmosis

Docmosis is a self-hosted or SaaS template-based document generation solution. Integrate with custom-built software applications or popular third-party apps using the API. Create templates using MS Word or LibreOffice. Add plain-text placeholders to control: the insertion of...

See Software