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From: M M. <mm...@ad...> - 2003-02-21 02:09:25
|
Phphelpdesk administrationDon,
I assume you have an admin account? If you do, when youlog on you should =
see links to Add User, Modify User, etc. If they never changed the admin =
password I believe it is admin.
If that does not work you can manually edit the MySQL database to give =
the permissions you need. If you need help with that, let us know.
Good Luck!
Mike
----- Original Message -----=20
From: Don Collins=20
To: 'php...@li...'=20
Sent: Thursday, February 20, 2003 2:47 PM
Subject: [Phphelpdesk-help] Phphelpdesk administration
Hello,=20
I've just inherited a network that has phpHelpDesk installed =
for both IT and facility maintenance job logging. My problem is that I =
am not overly familiar with either php or MySQL, and I need to be able =
to add and remove users from those that can add, edit and delete jobs =
from the database. Currently, anyone can add a job, but there is noone =
who can remove a job from the database as there is noone with the =
appropriate access priveleges.
There appears to be no actual documentation for phphelpdesk on the =
system, so I am in need of some pointers as to what tools to use for =
this purpose, and what syntax to use. The server is a Debian Linux PC =
running 0.6.16 of phphelpdesk. =20
Regards,=20
Don.=20
______________________________________________=20
Don Collins - Computer Systems Manager=20
Tyndale Christian School=20
do...@ty...=20
------------------------------------------------------- This SF.net =
email is sponsored by: SlickEdit Inc. Develop an edge. The most =
comprehensive and flexible code editor you can use. Code faster. C/C++, =
C#, Java, HTML, XML, many more. FREE 30-Day Trial. =
www.slickedit.com/sourceforge =
_______________________________________________ Phphelpdesk-help mailing =
list Php...@li... =
https://lists.sourceforge.net/lists/listinfo/phphelpdesk-help |
|
From: Don C. <do...@ty...> - 2003-02-20 22:47:42
|
<!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 3.2//EN"> <HTML> <HEAD> <META HTTP-EQUIV=3D"Content-Type" CONTENT=3D"text/html; = charset=3DUS-ASCII"> <META NAME=3D"Generator" CONTENT=3D"MS Exchange Server version = 5.5.2653.12"> <TITLE>Phphelpdesk administration</TITLE> </HEAD> <BODY> <P><FONT SIZE=3D2>Hello,</FONT> <BR> <FONT SIZE=3D2>I've just = inherited a network that has phpHelpDesk installed for both IT and = facility maintenance job logging. My problem is that I am not = overly familiar with either php or MySQL, and I need to be able to add = and remove users from those that can add, edit and delete jobs from the = database. Currently, anyone can add a job, but there is noone who = can remove a job from the database as there is noone with the = appropriate access priveleges.</FONT></P> <P><FONT SIZE=3D2>There appears to be no actual documentation for = phphelpdesk on the system, so I am in need of some pointers as to what = tools to use for this purpose, and what syntax to use. The server = is a Debian Linux PC running 0.6.16 of phphelpdesk. </FONT></P> <P><FONT SIZE=3D2>Regards,</FONT> <BR><FONT SIZE=3D2>Don.</FONT> <BR><FONT = SIZE=3D2>______________________________________________</FONT> <BR><FONT SIZE=3D2>Don Collins - Computer Systems Manager</FONT> <BR><FONT SIZE=3D2>Tyndale Christian School</FONT> <BR><FONT SIZE=3D2>do...@ty... </FONT> </P> </BODY> </HTML> |
|
From: Armando A. <ar...@ar...> - 2003-02-18 09:26:19
|
Hello, I would like to run this package, but, with php 4.3.1 I am having some = problems.... is it supported? Regards, armando. |
|
From: asgeir.org <as...@as...> - 2003-02-04 11:24:53
|
Hi there. I just wanted to try to see if phphelpdesk can replace lotus and well, i'm kinda stuck since whenever I try login I get to the default homepage of my company. Is there some url http://myserver/helpdesk/"something <http://myserver/helpdesk/> here" which I should type in or ??? =20 =20 Regards, Asgeir =20 =20 =20 =DEessi t=F6lvup=F3stur og vi=F0hengi hans inniheldur = tr=FAna=F0aruppl=FDsingar eing=F6ngu =E6tla=F0ar =FEeim sem hann er st=EDla=F0ur =E1.=20 This e-mail and its attachments contains confidential and privileged information only intended for the person or entity to which it is addressed. =20 |
|
From: Frank G. <fra...@ep...> - 2003-02-03 22:01:56
|
Hi ! i just installed phphelpdesk, everything seems to be okay, but when I loggin, nothing happen ! anyone has an idea ? frank. |
|
From: Kevin M. S. <sh...@cg...> - 2003-01-31 20:33:18
|
I believe it's a table within a table. i have not verified this... Look for a table tag with a "bgcolor" attribute set, then an inside table. That's most likely your culprit. -k On Fri, 31 Jan 2003, Spencer and Alice wrote: > Okay I am going through my install of PHP Helpdesk and redoing some of > the formatting. Taking out font tags and hard coded colors and > switching to CSS. I keep seeing this border showing up around the > tables. I have gone out and killed all tags that include a border that > I can find. It comes up now and again in the smaller forms such as > view jobs and the initial add jobs form. Can someone point me to > something I am missing. > > spencer parker > > > > ------------------------------------------------------- > This SF.NET email is sponsored by: > SourceForge Enterprise Edition + IBM + LinuxWorld = Something 2 See! > http://www.vasoftware.com > _______________________________________________ > Phphelpdesk-help mailing list > Php...@li... > https://lists.sourceforge.net/lists/listinfo/phphelpdesk-help > |
|
From: Spencer a. A. <par...@sp...> - 2003-01-31 20:02:24
|
Okay I am going through my install of PHP Helpdesk and redoing some of the formatting. Taking out font tags and hard coded colors and switching to CSS. I keep seeing this border showing up around the tables. I have gone out and killed all tags that include a border that I can find. It comes up now and again in the smaller forms such as view jobs and the initial add jobs form. Can someone point me to something I am missing. spencer parker |
|
From: Beech R. <ak...@no...> - 2003-01-30 05:08:33
|
I just installed phphelpdesk and am getting the following errors at the top of every page: Warning: setcookie() expects parameter 3 to be long, string given in /usr/local/www/northwindcom/helpdesk/includes/cookie.inc.php on line 8 Warning: setcookie() expects parameter 3 to be long, string given in /usr/local/www/northwindcom/helpdesk/includes/cookie.inc.php on line 9 Warning: setcookie() expects parameter 3 to be long, string given in /usr/local/www/northwindcom/helpdesk/includes/cookie.inc.php on line 10 Warning: setcookie() expects parameter 3 to be long, string given in /usr/local/www/northwindcom/helpdesk/includes/cookie.inc.php on line 11 Warning: setcookie() expects parameter 3 to be long, string given in /usr/local/www/northwindcom/helpdesk/includes/cookie.inc.php on line 12 Also, I can't add a user or change anything. Can someone point me in the right direction? I followed the install instructions to the letter. |
|
From: Kevin M. S. <sh...@cg...> - 2003-01-28 13:27:41
|
There is a problem with the cookie.inc.php script.
Check inside includes/cookie.inc.php...
I made a change for myself a while back.
The setcookie call is complaining about parameter 3.
That parameter is "$date". you need modify it to look
like mine.
HTH...
-k
Here is my cookie.inc.php
<?php
// Modified by Andrew Walker (ajw...@ho...)
// $time = mktime()+$g_cookietimeout;
// $date = date("l, d-M-y H:i:s", ($time));
//$date = $time;
$date = time()+$g_cookietimeout;
if (isset($authentication)) {
setcookie("status", $status, $date);
setcookie("username", $username, $date);
setcookie("group", $group, $date);
setcookie("authentication", $authentication, $date);
setcookie("laston", $laston, $date);
}
else {
setcookie("status", "Logged In", $date);
setcookie("username", $txtUsername, $date);
setcookie("group", $row[4], $date);
setcookie("authentication", "YES", $date);
setcookie("laston", $row[6], $date);
}
?>
|
|
From: CONTRERAS, P. A. <pco...@ec...> - 2003-01-28 13:00:02
|
Hi, I try to use phphelpdesk but when I loguin, in the head show me
that error, could help me?, what can I do?,
that is run in Apache/1.3.22
php-4.2.2
Thanks!
sorry for my english
Warning: setcookie() expects parameter 3 to be long, string given in
/usr/local/apache/htdocs/helpdesk/includes/cookie.inc.php on line 8
Warning: setcookie() expects parameter 3 to be long, string given in
/usr/local/apache/htdocs/helpdesk/includes/cookie.inc.php on line 9
Warning: setcookie() expects parameter 3 to be long, string given in
/usr/local/apache/htdocs/helpdesk/includes/cookie.inc.php on line 10
Warning: setcookie() expects parameter 3 to be long, string given in
/usr/local/apache/htdocs/helpdesk/includes/cookie.inc.php on line 11
Warning: setcookie() expects parameter 3 to be long, string given in
/usr/local/apache/htdocs/helpdesk/includes/cookie.inc.php on line 12
Este correo Electrónico puede contener información confidencial y protegida legalmente
bajo secreto profesional y/o financiero. La información esta dirigida solamente a la
persona o entidad indicada como destinatario y su acceso por cualquier otra persona
no esta autorizado. Si ud. ha recibido este mensaje electrónico por error, por favor
infórmeselo al remitente y bórrelo. Muchas Gracias.
|
|
From: Kevin M. S. <sh...@cg...> - 2003-01-22 16:46:06
|
There is a problem with the cookie.inc.php script.
Check inside includes/cookie.inc.php...
I made a change for myself a while back.
The setcookie call is complaining about parameter 3.
That parameter is "$date". you need modify it to look
like mine.
HTH...
-k
Here is my cookie.inc.php
<?php
// Modified by Andrew Walker (ajw...@ho...)
// $time = mktime()+$g_cookietimeout;
// $date = date("l, d-M-y H:i:s", ($time));
//$date = $time;
$date = time()+$g_cookietimeout;
if (isset($authentication)) {
setcookie("status", $status, $date);
setcookie("username", $username, $date);
setcookie("group", $group, $date);
setcookie("authentication", $authentication, $date);
setcookie("laston", $laston, $date);
}
else {
setcookie("status", "Logged In", $date);
setcookie("username", $txtUsername, $date);
setcookie("group", $row[4], $date);
setcookie("authentication", "YES", $date);
setcookie("laston", $row[6], $date);
}
?>
|
|
From: <bd...@nc...> - 2003-01-22 16:35:11
|
Kevin, Thanks, I did that and it has helped somewhat. Now I can bring up the login screen ok and login to the system. After I log in as admin, admin, it brings me to the View all jobs page. This page shows a list of errors: Warning: setcookie() expects parameter 3 to be long, string given in c: \apache\htdocs\phphelpdesk\includes\cookie.inc.php on line 8 Warning: setcookie() expects parameter 3 to be long, string given in c: \apache\htdocs\phphelpdesk\includes\cookie.inc.php on line 9 Warning: setcookie() expects parameter 3 to be long, string given in c: \apache\htdocs\phphelpdesk\includes\cookie.inc.php on line 10 Warning: setcookie() expects parameter 3 to be long, string given in c: \apache\htdocs\phphelpdesk\includes\cookie.inc.php on line 11 Warning: setcookie() expects parameter 3 to be long, string given in c: \apache\htdocs\phphelpdesk\includes\cookie.inc.php on line 12 at the top of the page, with the sample list of jobs underrneath. Unfortunitely every link I click on that page brings me straight back to the index page. For example, if I click on a job, or the add job link I am brought straight back to the index.php page. From the index page, if I click on ay of the department links, I get the same set of errors at the top of the page, with the add job form underneath. If I fill out the form and submit, it brings me bakt to the index page again. IF I log in and view the jobs, there is no sign of the job I submitted. Any ideas? Thanks again, Bryan ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.mimesweeper.com ********************************************************************** |
|
From: Kevin M. S. <sh...@cg...> - 2003-01-22 15:04:38
|
try setting your "register_globals" to on in your php.ini file. This app is not compliant with register globals set to off. The default for php 4.x.? is set register globals off. HTH. -k On Wed, 22 Jan 2003 bd...@nc... wrote: > Hi there, > > I have just Downloaded and installed PHP helpdesk as per instructions, but > I am getting several errors when I try and run it. I am running Apache > 1.3.27 and PHP 4.3.0 on and MySQL Windows 2000 Workstation. I have edited > the general.conf.php file and set up the $g_base_url, $g_domain and > $g_base_path variables. I have also edited the db.conf.php file and set it > up appropriately and I have run teh database script to create the tables. > The first (minor) problem I have is that when I go to the URL > http://nci-staff04/phphelpdesk, I just get a directory listing. I need to > click on the file index.php to get the index page. A small problem really. > Perhaps that is what is supposed to happen. The main problems I have are > that I get the following three errors in my browser when I load the index > page: > > Notice: Undefined variable: partfound in c:\program files\apache > group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 256 > > Notice: Undefined variable: p_id in c:\program files\apache > group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 258 > > Notice: Undefined variable: whattodo in c:\program files\apache > group\apache\htdocs\phphelpdesk\config\header.conf.php on line 8 > > Also, no matter which link I click, I am always brought back to the index > page, with the same error messages. I cannot login, when clicling on the > login link as it just keeps presenting the index page. > > I know its connecting to the databesa ok, because if I change the database > userid in the db.conf.php file, I get a different error. Does this program > work on Windows does anyone know? I think it should as its just PHP and PHP > works fine on Windows AFAIK. If it does not work on Windows for some > reason, could anyone recommend a simple helpdesk application which would? > > Any help would be much appreciated! > > Thanks, > > Bryan > > > > ********************************************************************** > This email and any files transmitted with it are confidential and > intended solely for the use of the individual or entity to whom they > are addressed. If you have received this email in error please notify > the system manager. > > This footnote also confirms that this email message has been swept by > MIMEsweeper for the presence of computer viruses. > > www.mimesweeper.com > ********************************************************************** > > > > ------------------------------------------------------- > This SF.net email is sponsored by: Scholarships for Techies! > Can't afford IT training? All 2003 ictp students receive scholarships. > Get hands-on training in Microsoft, Cisco, Sun, Linux/UNIX, and more. > www.ictp.com/training/sourceforge.asp > _______________________________________________ > Phphelpdesk-help mailing list > Php...@li... > https://lists.sourceforge.net/lists/listinfo/phphelpdesk-help > |
|
From: <bd...@nc...> - 2003-01-22 12:44:59
|
Hi there, I have just Downloaded and installed PHP helpdesk as per instructions, but I am getting several errors when I try and run it. I am running Apache 1.3.27 and PHP 4.3.0 on and MySQL Windows 2000 Workstation. I have edited the general.conf.php file and set up the $g_base_url, $g_domain and $g_base_path variables. I have also edited the db.conf.php file and set it up appropriately and I have run teh database script to create the tables. The first (minor) problem I have is that when I go to the URL http://nci-staff04/phphelpdesk, I just get a directory listing. I need to click on the file index.php to get the index page. A small problem really. Perhaps that is what is supposed to happen. The main problems I have are that I get the following three errors in my browser when I load the index page: Notice: Undefined variable: partfound in c:\program files\apache group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 256 Notice: Undefined variable: p_id in c:\program files\apache group\apache\htdocs\phphelpdesk\languages\english.lang.php on line 258 Notice: Undefined variable: whattodo in c:\program files\apache group\apache\htdocs\phphelpdesk\config\header.conf.php on line 8 Also, no matter which link I click, I am always brought back to the index page, with the same error messages. I cannot login, when clicling on the login link as it just keeps presenting the index page. I know its connecting to the databesa ok, because if I change the database userid in the db.conf.php file, I get a different error. Does this program work on Windows does anyone know? I think it should as its just PHP and PHP works fine on Windows AFAIK. If it does not work on Windows for some reason, could anyone recommend a simple helpdesk application which would? Any help would be much appreciated! Thanks, Bryan ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.mimesweeper.com ********************************************************************** |
|
From: Spencer P. <spe...@sp...> - 2003-01-21 16:16:43
|
OKay, my knowledge of PHP is really lacking and that might be why it isn't working for me....what I really want to do is enforce them to go directly to the login screen instead of listing the departments or companies. How can I get it to do this for me. I have looked and can't figure it out...thanks... spencer parker |
|
From: Spencer P. <spe...@sp...> - 2003-01-21 16:14:03
|
Okay, I am having some major problems with this. Every time I go to delete it. It says it has been deleted, but it does not disappear from the pop-down list. I then actually look at the data within the table and it isn't there. Where is it getting its info from. I have tried this in four different browsers so I am pretty sure it is not a browser problem. I then restart my browsers and the last thing that was deleted is now gone. Can I find someone who might know what the issue could be??? spencer parker |
|
From: MF P. <mf...@ho...> - 2003-01-21 15:53:43
|
I am a newbie to both Linux, PHP and MySQL. I have installed Linux Redhat 8.0 with PHP and MySQL. I have downloaded PHPhelpdesk file and run the default setup as described. But when I launched the helpdesk through the web browser, errors encountered. Is there any installation procedure you can send to me and help me to get the phphelpdesk running a bit sooner, thank you. p.s. I have checked MySQL and Apache is running. Regards, Alfa _________________________________________________________________ MSN 8 with e-mail virus protection service: 2 months FREE* http://join.msn.com/?page=features/virus |
|
From: msanthosh <msa...@ar...> - 2003-01-20 09:58:14
|
dear sir, can phphelpdesk be used with postgresql as the backend?? regds |
|
From: nero o. <ner...@ya...> - 2003-01-14 16:41:25
|
Ok, here is my cookie.inc.php file:
[root][/home/httpd/htdocs/timetrack]: cat includes/cookie.inc.php
<?php
// Modified by Andrew Walker (ajw...@ho...)
// $time = mktime()+$g_cookietimeout;
// $date = date("l, d-M-y H:i:s", ($time));
date = time()+$g_cookietimeout;
if (isset($authentication)) {
* SNIP *
here is my config file:
$version = "0.6.16";
$g_title = "My Time Tracker";
$g_helpdesk_email = "su...@my...";
$g_mailservername = "mail.mydomain.com";
$g_domainmailfrom = "";
$g_language = "english";
$g_refreshtime = "1200";
$g_cookietimeout = "1800";
$g_enable_javascript = 1;
$g_dept_or_comp = 0;
$g_base_url = "http://www.mydomain.com/timetrack/";
$g_domain = "mydomain.com";
$g_base_path = "/timetrack/";
* SNIP *
The files reside in /home/httpd/htdocs/timetrack. /home/httpd/htdocs/* is live.
... it still does the same thing. I can login (user: admin, password:admin) but as soon as I
click anything, it brings me back to the first page, and i'm logged out again.
Any more ideas on this?
Thanks for the help
sean.
--- "Kevin M. Shortt" <sh...@cg...> wrote:
>
>
> It sounds like a cookie issue.
> Check inside includes/cookie.inc.php...
> I made a change for myself a while back. I don't recall what it did
> for me.
>
> Here is my cookie.inc.php piece that I changed.
> --
> // Modified by Andrew Walker (ajw...@ho...)
> // $time = mktime()+$g_cookietimeout;
> // $date = date("l, d-M-y H:i:s", ($time));
> //$date = $time;
>
> $date = time()+$g_cookietimeout;
>
>
>
> -k
>
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From: Kevin M. S. <sh...@cg...> - 2003-01-14 13:15:43
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My copy already does this. It's very annoying. I believe it's tunable with the cookie timeout variable. find out where that is set and you may have your control. -k On Tue, 14 Jan 2003, Mark Esslinger wrote: > Is there a way I can change my PHP Helpdesk to auto-logout users that don't > logout after a session. > > This seems like it might be a security risk left open. > > Another new guy... > > Thanks, > Mark > > > > > ------------------------------------------------------- > This SF.NET email is sponsored by: FREE SSL Guide from Thawte > are you planning your Web Server Security? Click here to get a FREE > Thawte SSL guide and find the answers to all your SSL security issues. > http://ads.sourceforge.net/cgi-bin/redirect.pl?thaw0026en > _______________________________________________ > Phphelpdesk-help mailing list > Php...@li... > https://lists.sourceforge.net/lists/listinfo/phphelpdesk-help > |
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From: Mark E. <mes...@ci...> - 2003-01-14 10:29:02
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Is there a way I can change my PHP Helpdesk to auto-logout users that don't logout after a session. This seems like it might be a security risk left open. Another new guy... Thanks, Mark |
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From: Wahyu <wa...@ra...> - 2003-01-13 04:22:03
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Hi Dear i'am using phphelpdesk but i can't see my details of my job. please help = me to setting my internet browsing. i already my cookies. i'm using windows xp. when klik details of my job the system go back to = login again. Thanks |
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From: Kevin M. S. <sh...@cg...> - 2003-01-10 19:12:28
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It sounds like a cookie issue.
Check inside includes/cookie.inc.php...
I made a change for myself a while back. I don't recall what it did
for me.
Here is my cookie.inc.php piece that I changed.
--
// Modified by Andrew Walker (ajw...@ho...)
// $time = mktime()+$g_cookietimeout;
// $date = date("l, d-M-y H:i:s", ($time));
//$date = $time;
$date = time()+$g_cookietimeout;
-k
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From: nero o. <ner...@ya...> - 2003-01-10 19:01:56
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Hi, I can log in to phpHelpDesk. I can log in (made sure that Register_Globals was set to ON ON). As soon as I do so, any link I click logs me out and brings me back to the login page again. Any ideas? Here's some server info: System : Linux www 2.4.18-grsec-1.9.4 #1 Fri Sep 6 18:24:17 EDT 2002 i686 unknown Build Date : Sep 8 2002 04:41:47 Configure Command './configure' '--prefix=/usr' '--with-exec-dir=/usr/bin' '--with-config-file-path=/etc/httpd' '--with-apache=/root/install/tars/apache_1.3.26' '--with-mysql=/usr' '--with-openssl=/usr' '--enable-safe-mode' '--enable-imap' '--with-mm' '--enable-inline-optimization' '--with-gnu-ld' '--enable-memory-limit=yes' '--enable-debug=no' '--enable-track-vars' Server API : Apache 1.3.26 Using Immunix 7.0 Thanks. sean __________________________________________________ Do you Yahoo!? Yahoo! Mail Plus - Powerful. Affordable. Sign up now. http://mailplus.yahoo.com |
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From: Bill M. <bi...@bi...> - 2002-12-27 08:40:45
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I'm running the latest version of phphelpdesk, winnt 4, apache, mysql 3.23.52-nt, php4. I get a login box and enter the admin user/pass and hit enter but I just get a blank screen at that point. The status bar at the bottom indicates progress but the page never loads. Any help appreciated. Bill P.S. If you are having a problem not getting the login box, checkout your php.ini for register_globals and turn it from off to on. Cheers. |
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