Failed to initialize the mailbox (iMap)

[Anderson Cova]

Hi

I´m configuring this extension "Incoming eMail Inboxes".

A attached Mailbox Configuration and error log

** Mailbox Content ***
Failed to initialize the mailbox: intelixsynergy@gmail.com. Reason: Cannot connect to IMAP server: '{imap.gmail.com:993/imap/ssl/novalidate-cert}Inbox', with credentials: 'intelixsynergy@gmail.com'/'xxxxx'

The mailbox is empty

Warning: imap_open(): Couldn't open stream {imap.gmail.com:993/imap/ssl/novalidate-cert}Inbox in C:\AppServ\www\iTop\web\env-production\combodo-email-synchro\classes\imapemailsource.class.inc.php on line 51
Array ( [0] => [AUTHENTICATIONFAILED] Invalid credentials (Failure) [1] => [AUTHENTICATIONFAILED] Invalid credentials (Failure) [2] => [AUTHENTICATIONFAILED] Invalid credentials (Failure) [3] => Too many login failures )

---

In Configuration File Editor, i just added the following lines
'imap_options' => array (
0 => 'imap',
1 => 'ssl',
2 => 'novalidate-cert',

May sioneone help me with this issue?

Best regards
ACova

[Anderson Cova]

I´m attaching this file
C:\AppServ\www\iTop\web\env-production\combodo-email-synchro\classes\imapemailsource.class.inc.php

[Jeffrey Bostoen]

"Too many"... seems like you triggered a limit. Perhaps you need to wait, or unlock it on GMail somehow?

Also, just verify your GMail settings, if they are appropriate for IMAP. I think your other settings look fine.

I'm assuming you didn't change the PHP file, no need to include it. :)

[Anderson Cova]

Hi,

Gmail settings are ok.. i fixed partially the issue, the problem was the proxy, right now the connecton to the gmail inbox is established, but is not creating the ticket automatically.

Any idea to solve this issue?

note: see the image attached