#263 Configuration Editor Crashes When Using GoodHertz plugins

[Aiden]

I'm trying to route my system audio through GoodHertz CanOpener. When I load the plugin, the analysis panel shows changes to frequency response but there is no change. When I hit "Open panel" the plugin GUI opens momentarily and then crashes Config Editor. If i make any changes and hit apply, the GUI and EQ APO crashes immediately.

All GoodHertz plugins behave the same way. The analysis panel shows that the plugin is making a change but it is not audible. I've did a sanity check to make sure equalizer apo is otherwise working and other plugins are fine (with some other exceptions that behave in other strange ways).

I know EQ APO is a bit weird with plugins but I couldn't find a concrete solution to this specific behaviour.

I will try my best to be active here and supply any additional information as requested.

[Peter Verbeek]

Thanks for providing your info here.

As the developer isn't very active on this project perhaps you can contact GoodHertz if they know something?

[Etienne Dechamps]

I don't know why the GUI would crash (probably some incompatibility between Equalizer APO and that particular VST), but:

The analysis panel shows that the plugin is making a change but it is not audible.

If the VST is not actually being applied to the audio signal, it might be because that VST does not except to be run inside the Windows Audio Service and is misbehaving as a result.

[Aiden]

I just went through all the steps in that article and there was no sign of any issues inside process monitor. I should reiterate that the GUI does work, and I can make changes which are reflected in the analysis panel.

[Peter Verbeek]

As the GUI is just an interface it calculates the effect on the audio and shows this in the analysis panel. Equalizer APO works by giving its audio changing engine (equalizerapo.dll) textual commands in config.txt file. This engine uses separate instances of the plugins so there isn't a connection between the plugins in the GUI and the ones actually changing the audio. In other words, a plugin may work in the GUI (as an interface) but may not work in the engine.

[Aiden]

And the changes would still be reflected in the analysis panel? Interesting.

Heard back from Goodhertz support and they were of little help. Seems that they would rather point fingers back at the host software than help troubleshoot.

[Peter Verbeek]

Unfortunately that happens. Sometimes some plugin maker is changing its source code to work with Equalizer APO. But one can't blame them if they don't. Besides, I don't know what they need to change in the first place.

And the changes would still be reflected in the analysis panel?

Usually this isn't so as a plugin simple isn't working, neither in the Configuration Editor nor in the audio changing engine. So it's quite rare, I guess. However I'm not expert on these matters.