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Equalizer APO/Peace Not Working At All

Chris
2019-06-15
2019-06-17
  • Chris

    Chris - 2019-06-15

    Hello! I know you guys get this often but I'm desperate for help. I just recently got the Arctis 7 lossless wireless headset, and heard that Equalizer APO/Peace makes these sound fantastic. So for the past 2 days I have been trying everything I can to try and get the APO/Peace to work properly. But I'm having 0 luck.

    Things I have tried...
    I have uninstalled the SteelSeries Engine program, I have made sure that the Disable all enhancements in Unchecked, I have made sure the headset is active in the Configurator, even tried many different combinations in the "Troubleshooting options", and after countless restarts and reinstalls I'm running out of ideas. Took some screenshots below.

    I don't know if I have another program conflicting with APO or what, but I realllllly want to get this working. So I'm all ears to any suggestions or ideas. Please?

     

    Last edit: Chris 2019-06-15
  • Chris

    Chris - 2019-06-15

    And here's the Peace Trace file

    2019-06-15 12:36:36:692 Settings written
    2019-06-15 12:36:36:693 Exiting settings GUI
    2019-06-15 12:36:36:764 Settings GUI's destroyed
    2019-06-15 12:36:36:778 Start building GUI
    2019-06-15 12:36:36:779 Building balance window
    2019-06-15 12:36:36:786 Building automation window
    2019-06-15 12:36:36:853 Automation window built
    2019-06-15 12:36:36:864 List of configurations read
    2019-06-15 12:36:36:977 Equalizer arrays/variables read
    2019-06-15 12:36:36:978 UI config is going to be created
    2019-06-15 12:36:36:980 Slider 1 gain 11.5 dB
    2019-06-15 12:36:36:981 Slider 2 gain 6.5 dB
    2019-06-15 12:36:36:982 Slider 3 gain 3.5 dB
    2019-06-15 12:36:36:983 Slider 5 gain -2.5 dB
    2019-06-15 12:36:36:984 Slider 6 gain -4.5 dB
    2019-06-15 12:36:36:991 Slider 7 gain -6.5 dB
    2019-06-15 12:36:36:992 Slider 8 gain -7.5 dB
    2019-06-15 12:36:36:993 Slider 9 gain -6 dB
    2019-06-15 12:36:36:994 Slider 10 gain -4 dB
    2019-06-15 12:36:36:995 Slider 11 gain -1.5 dB
    2019-06-15 12:36:36:996 Slider 12 gain 1.5 dB
    2019-06-15 12:36:36:997 Slider 13 gain 4 dB
    2019-06-15 12:36:36:999 Temporary config file is going to be created
    2019-06-15 12:36:37:001 Temporary config file has been created
    2019-06-15 12:36:37:002 Lock on config file in 0.300965875630578 milliseconds
    2019-06-15 12:36:37:005 Temporary config file copied successfully
    2019-06-15 12:36:37:006 Temporary config file deleted successfully
    2019-06-15 12:36:37:261 Effects panel built
    2019-06-15 12:36:37:439 Graph windows built
    2019-06-15 12:36:37:538 Speakers, commands, pre amp and filter windows built
    2019-06-15 12:36:37:540 Main window created
    2019-06-15 12:36:37:724 Added to list device Headset Earphone, Arctis 7 Chat
    2019-06-15 12:36:37:726 Added to list device Headphones, Arctis 7 Game
    2019-06-15 12:36:37:727 Added to list device Speakers, Realtek High Definition Audio
    2019-06-15 12:36:37:729 Added to list device Microphone, Realtek High Definition Audio
    2019-06-15 12:36:37:730 Added to list device Headset Microphone, Arctis 7 Chat
    2019-06-15 12:36:37:731 Read and selected device Headphones, Arctis 7 Game
    2019-06-15 12:36:37:812 Main window built
    2019-06-15 12:36:37:981 Controls filled, graph sliders loaded
    2019-06-15 12:36:37:985 Entering GUI loop
    2019-06-15 12:36:53:209 Selected device Headset Earphone, Arctis 7 Chat {1d1b17b8-82b3-4223-b165-da24ed2a225b}
    2019-06-15 12:36:53:211 UI config is going to be created
    2019-06-15 12:36:53:212 Slider 1 gain 11.5 dB
    2019-06-15 12:36:53:213 Slider 2 gain 6.5 dB
    2019-06-15 12:36:53:214 Slider 3 gain 3.5 dB
    2019-06-15 12:36:53:216 Slider 5 gain -2.5 dB
    2019-06-15 12:36:53:217 Slider 6 gain -4.5 dB
    2019-06-15 12:36:53:218 Slider 7 gain -6.5 dB
    2019-06-15 12:36:53:220 Slider 8 gain -7.5 dB
    2019-06-15 12:36:53:221 Slider 9 gain -6 dB
    2019-06-15 12:36:53:222 Slider 10 gain -4 dB
    2019-06-15 12:36:53:223 Slider 11 gain -1.5 dB
    2019-06-15 12:36:53:224 Slider 12 gain 1.5 dB
    2019-06-15 12:36:53:226 Slider 13 gain 4 dB
    2019-06-15 12:36:53:228 Temporary config file is going to be created
    2019-06-15 12:36:53:231 Temporary config file has been created
    2019-06-15 12:36:53:232 Lock on config file in 0.498203274600703 milliseconds
    2019-06-15 12:36:53:235 Temporary config file copied successfully
    2019-06-15 12:36:53:237 Temporary config file deleted successfully
    2019-06-15 12:36:54:253 Equalizer switch set to off
    2019-06-15 12:36:54:255 Empty config file is going to be created
    2019-06-15 12:36:54:258 Temporary empty config file is created
    2019-06-15 12:36:54:259 Lock on config file in 0.385277199024544 milliseconds
    2019-06-15 12:36:54:262 Temporary config file copied successfully
    2019-06-15 12:36:54:264 Temporary config file deleted successfully
    2019-06-15 12:36:54:794 Equalizer switch set to on
    2019-06-15 12:36:54:797 UI config is going to be created
    2019-06-15 12:36:54:798 Slider 1 gain 11.5 dB
    2019-06-15 12:36:54:799 Slider 2 gain 6.5 dB
    2019-06-15 12:36:54:801 Slider 3 gain 3.5 dB
    2019-06-15 12:36:54:802 Slider 5 gain -2.5 dB
    2019-06-15 12:36:54:803 Slider 6 gain -4.5 dB
    2019-06-15 12:36:54:804 Slider 7 gain -6.5 dB
    2019-06-15 12:36:54:805 Slider 8 gain -7.5 dB
    2019-06-15 12:36:54:807 Slider 9 gain -6 dB
    2019-06-15 12:36:54:808 Slider 10 gain -4 dB
    2019-06-15 12:36:54:809 Slider 11 gain -1.5 dB
    2019-06-15 12:36:54:810 Slider 12 gain 1.5 dB
    2019-06-15 12:36:54:812 Slider 13 gain 4 dB
    2019-06-15 12:36:54:815 Temporary config file is going to be created
    2019-06-15 12:36:54:817 Temporary config file has been created
    2019-06-15 12:36:54:819 Lock on config file in 0.434331059908305 milliseconds
    2019-06-15 12:36:54:822 Temporary config file copied successfully
    2019-06-15 12:36:54:824 Temporary config file deleted successfully
    2019-06-15 12:36:55:989 Mute config file is going to be created
    2019-06-15 12:36:55:991 Temporary mute config file is created
    2019-06-15 12:36:55:993 Lock on config file in 0.357939891136197 milliseconds
    2019-06-15 12:36:55:996 Temporary config file copied successfully
    2019-06-15 12:36:55:998 Temporary config file deleted successfully
    2019-06-15 12:36:56:290 UI config is going to be created
    2019-06-15 12:36:56:292 Slider 1 gain 11.5 dB
    2019-06-15 12:36:56:293 Slider 2 gain 6.5 dB
    2019-06-15 12:36:56:294 Slider 3 gain 3.5 dB
    2019-06-15 12:36:56:296 Slider 5 gain -2.5 dB
    2019-06-15 12:36:56:297 Slider 6 gain -4.5 dB
    2019-06-15 12:36:56:298 Slider 7 gain -6.5 dB
    2019-06-15 12:36:56:299 Slider 8 gain -7.5 dB
    2019-06-15 12:36:56:300 Slider 9 gain -6 dB
    2019-06-15 12:36:56:301 Slider 10 gain -4 dB
    2019-06-15 12:36:56:303 Slider 11 gain -1.5 dB
    2019-06-15 12:36:56:304 Slider 12 gain 1.5 dB
    2019-06-15 12:36:56:305 Slider 13 gain 4 dB
    2019-06-15 12:36:56:308 Temporary config file is going to be created
    2019-06-15 12:36:56:310 Temporary config file has been created
    2019-06-15 12:36:56:312 Lock on config file in 0.4746982995939 milliseconds
    2019-06-15 12:36:56:316 Temporary config file copied successfully
    2019-06-15 12:36:56:317 Temporary config file deleted successfully
    2019-06-15 12:37:06:162 Selected device Headphones, Arctis 7 Game {b095d2dc-c7d1-4a9a-9364-44759f6968f3}
    2019-06-15 12:37:06:164 UI config is going to be created
    2019-06-15 12:37:06:165 Slider 1 gain 11.5 dB
    2019-06-15 12:37:06:166 Slider 2 gain 6.5 dB
    2019-06-15 12:37:06:168 Slider 3 gain 3.5 dB
    2019-06-15 12:37:06:169 Slider 5 gain -2.5 dB
    2019-06-15 12:37:06:170 Slider 6 gain -4.5 dB
    2019-06-15 12:37:06:171 Slider 7 gain -6.5 dB
    2019-06-15 12:37:06:172 Slider 8 gain -7.5 dB
    2019-06-15 12:37:06:174 Slider 9 gain -6 dB
    2019-06-15 12:37:06:175 Slider 10 gain -4 dB
    2019-06-15 12:37:06:177 Slider 11 gain -1.5 dB
    2019-06-15 12:37:06:178 Slider 12 gain 1.5 dB
    2019-06-15 12:37:06:179 Slider 13 gain 4 dB
    2019-06-15 12:37:06:182 Temporary config file is going to be created
    2019-06-15 12:37:06:184 Temporary config file has been created
    2019-06-15 12:37:06:186 Lock on config file in 0.448638435999402 milliseconds
    2019-06-15 12:37:06:189 Temporary config file copied successfully
    2019-06-15 12:37:06:191 Temporary config file deleted successfully
    2019-06-15 12:37:07:741 Equalizer switch set to off
    2019-06-15 12:37:07:744 Empty config file is going to be created
    2019-06-15 12:37:07:747 Temporary empty config file is created
    2019-06-15 12:37:07:749 Lock on config file in 0.476997699322827 milliseconds
    2019-06-15 12:37:07:752 Temporary config file copied successfully
    2019-06-15 12:37:07:754 Temporary config file deleted successfully
    2019-06-15 12:37:07:958 Equalizer switch set to on
    2019-06-15 12:37:07:961 UI config is going to be created
    2019-06-15 12:37:07:963 Slider 1 gain 11.5 dB
    2019-06-15 12:37:07:964 Slider 2 gain 6.5 dB
    2019-06-15 12:37:07:965 Slider 3 gain 3.5 dB
    2019-06-15 12:37:07:967 Slider 5 gain -2.5 dB
    2019-06-15 12:37:07:968 Slider 6 gain -4.5 dB
    2019-06-15 12:37:07:969 Slider 7 gain -6.5 dB
    2019-06-15 12:37:07:970 Slider 8 gain -7.5 dB
    2019-06-15 12:37:07:972 Slider 9 gain -6 dB
    2019-06-15 12:37:07:973 Slider 10 gain -4 dB
    2019-06-15 12:37:07:974 Slider 11 gain -1.5 dB
    2019-06-15 12:37:07:975 Slider 12 gain 1.5 dB
    2019-06-15 12:37:07:976 Slider 13 gain 4 dB
    2019-06-15 12:37:07:979 Temporary config file is going to be created
    2019-06-15 12:37:07:982 Temporary config file has been created
    2019-06-15 12:37:07:983 Lock on config file in 0.505612451505021 milliseconds
    2019-06-15 12:37:07:986 Temporary config file copied successfully
    2019-06-15 12:37:07:988 Temporary config file deleted successfully
    2019-06-15 12:37:10:114 Mute config file is going to be created
    2019-06-15 12:37:10:117 Temporary mute config file is created
    2019-06-15 12:37:10:118 Lock on config file in 0.416957817511973 milliseconds
    2019-06-15 12:37:10:122 Temporary config file copied successfully
    2019-06-15 12:37:10:123 Temporary config file deleted successfully
    2019-06-15 12:37:10:523 UI config is going to be created
    2019-06-15 12:37:10:524 Slider 1 gain 11.5 dB
    2019-06-15 12:37:10:525 Slider 2 gain 6.5 dB
    2019-06-15 12:37:10:527 Slider 3 gain 3.5 dB
    2019-06-15 12:37:10:528 Slider 5 gain -2.5 dB
    2019-06-15 12:37:10:529 Slider 6 gain -4.5 dB
    2019-06-15 12:37:10:530 Slider 7 gain -6.5 dB
    2019-06-15 12:37:10:531 Slider 8 gain -7.5 dB
    2019-06-15 12:37:10:533 Slider 9 gain -6 dB
    2019-06-15 12:37:10:534 Slider 10 gain -4 dB
    2019-06-15 12:37:10:535 Slider 11 gain -1.5 dB
    2019-06-15 12:37:10:536 Slider 12 gain 1.5 dB
    2019-06-15 12:37:10:537 Slider 13 gain 4 dB
    2019-06-15 12:37:10:540 Temporary config file is going to be created
    2019-06-15 12:37:10:542 Temporary config file has been created
    2019-06-15 12:37:10:544 Lock on config file in 0.500502674329629 milliseconds
    2019-06-15 12:37:10:547 Temporary config file copied successfully
    2019-06-15 12:37:10:549 Temporary config file deleted successfully
    2019-06-15 12:37:11:174 Mute config file is going to be created
    2019-06-15 12:37:11:176 Temporary mute config file is created
    2019-06-15 12:37:11:178 Lock on config file in 0.382977799295617 milliseconds
    2019-06-15 12:37:11:181 Temporary config file copied successfully
    2019-06-15 12:37:11:182 Temporary config file deleted successfully
    2019-06-15 12:37:11:464 UI config is going to be created
    2019-06-15 12:37:11:465 Slider 1 gain 11.5 dB
    2019-06-15 12:37:11:467 Slider 2 gain 6.5 dB
    2019-06-15 12:37:11:468 Slider 3 gain 3.5 dB
    2019-06-15 12:37:11:469 Slider 5 gain -2.5 dB
    2019-06-15 12:37:11:470 Slider 6 gain -4.5 dB
    2019-06-15 12:37:11:471 Slider 7 gain -6.5 dB
    2019-06-15 12:37:11:473 Slider 8 gain -7.5 dB
    2019-06-15 12:37:11:474 Slider 9 gain -6 dB
    2019-06-15 12:37:11:475 Slider 10 gain -4 dB
    2019-06-15 12:37:11:476 Slider 11 gain -1.5 dB
    2019-06-15 12:37:11:478 Slider 12 gain 1.5 dB
    2019-06-15 12:37:11:479 Slider 13 gain 4 dB
    2019-06-15 12:37:11:480 Temporary config file is going to be created
    2019-06-15 12:37:11:484 Temporary config file has been created
    2019-06-15 12:37:11:485 Lock on config file in 0.332135516400469 milliseconds
    2019-06-15 12:37:11:489 Temporary config file copied successfully
    2019-06-15 12:37:11:490 Temporary config file deleted successfully
    2019-06-15 12:38:04:195 Equalizer switch set to off
    2019-06-15 12:38:04:197 Empty config file is going to be created
    2019-06-15 12:38:04:200 Temporary empty config file is created
    2019-06-15 12:38:04:201 Lock on config file in 0.497436808024394 milliseconds
    2019-06-15 12:38:04:204 Temporary config file copied successfully
    2019-06-15 12:38:04:206 Temporary config file deleted successfully
    2019-06-15 12:38:04:437 Equalizer switch set to on
    2019-06-15 12:38:04:440 UI config is going to be created
    2019-06-15 12:38:04:441 Slider 1 gain 11.5 dB
    2019-06-15 12:38:04:443 Slider 2 gain 6.5 dB
    2019-06-15 12:38:04:444 Slider 3 gain 3.5 dB
    2019-06-15 12:38:04:445 Slider 5 gain -2.5 dB
    2019-06-15 12:38:04:446 Slider 6 gain -4.5 dB
    2019-06-15 12:38:04:448 Slider 7 gain -6.5 dB
    2019-06-15 12:38:04:449 Slider 8 gain -7.5 dB
    2019-06-15 12:38:04:451 Slider 9 gain -6 dB
    2019-06-15 12:38:04:452 Slider 10 gain -4 dB
    2019-06-15 12:38:04:453 Slider 11 gain -1.5 dB
    2019-06-15 12:38:04:454 Slider 12 gain 1.5 dB
    2019-06-15 12:38:04:455 Slider 13 gain 4 dB
    2019-06-15 12:38:04:458 Temporary config file is going to be created
    2019-06-15 12:38:04:460 Temporary config file has been created
    2019-06-15 12:38:04:462 Lock on config file in 0.410059618325194 milliseconds
    2019-06-15 12:38:04:465 Temporary config file copied successfully
    2019-06-15 12:38:04:467 Temporary config file deleted successfully
    2019-06-15 12:38:05:765 Exiting GUI loop
    2019-06-15 12:38:05:946 GUI destroyed
    2019-06-15 12:38:05:949 Start building settings GUI's
    2019-06-15 12:38:07:430 Entering settings GUI loop

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2019-06-16

    The screenshot of the Configurator looks good.

    Please enable trace messages for Equalizer APO, do some playback tests and attach the resulting log file as described in the Wiki.

     
  • Chris

    Chris - 2019-06-16

    Hello Jonas! I did that in the second post above it was just waiting mod approval. Looks to be approved/visible now. Well I played youtube vids when i did it, But if I need to do it again playing audio files from programs like VLC just let me know please

     

    Last edit: Chris 2019-06-16
    • Jonas Dahlinger

      Jonas Dahlinger - 2019-06-16

      That's a log file of Peace, but I asked for a log file of Equalizer APO as the problem seems to be there.

       
  • Chris

    Chris - 2019-06-16

    Apologies Jonas, ok I put true in the regedit section, and played some audio but when I go to the tempo folder it is empty there is no APO log file there. Any idea why it wouldnt show up?

     
  • Chris

    Chris - 2019-06-17

    Ok so the APO log is not appearing in the folder but heres something thats randomly happening.. I'm getting this popup saying "Windows has detected that audio enhancements for the following device have been disabled (Arctis headset)" even tho I had the box unchecked as shown in first post. Anyways it asks me if I want to reenable enhancements,
    If I click yes, then audio stops working for the headset, and when I try to play a youtube video it says "Audio rendered error". Any idea?
    Pic is below of the popup.

     
  • Chris

    Chris - 2019-06-17

    Ok I feel silly, I figured out what the problem was!
    I have an SSD drive and a HDD. I usually only install my Windows OS and my games on the SSD and everything else on the HDD. Well I was installing AO and Peace on the HDD. I just now tried putting it on the SSD and now its all working perfectly!
    I'm guessing the program must be installed on the drive that the OS is installed on.
    I feel silly about it but maybe let people in the future who have similar issues know that this might be the reason why. :)
    Sorry about that.

     
  • Jonas Dahlinger

    Jonas Dahlinger - 2019-06-17

    Thank you for posting the solution you found. I just tried to reproduce the problem and installed E-APO to another drive but it is still working, so there might be some other reason why it works now. Anyway, glad that it works for you now.

     
    👍
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