APO not working with Dell XPS 13 9310
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I was using the Equalizer APO with Peace GUI on my previous Dell XPS 15 and it was tricky to get it working however I managed eventually, but on my slightly newer XPS 13 9310 I can not get it to work at all. Well, it does work if I plug in an external DAC, but does not work with the headphone jack. I've turned off all the Maxx Audio stuff but I didn't remove them completel; I wonder if that's the problem. I'm not super computer savy though so I'm insecure to do too much in fear of screwing it up...
Just hoping someone knows a relatively easy way to fix this with this particular set up.
Thanks!
I guess you have installed Equalizer APO onto this headphone jack audio device in the Configurator of Equalizer APO. After noticing it didn't work did you try some of the troubleshooting options for this audio device in the Configurator?
Yep APO is installed when I click it for troubleshooting I get no options from there and can only click cancel.
The Configurator is a bit user unfriendly imo. The troubleshooting options appear after you have click the device connector name (left column, just right to the checkbox). When this name turns white on blue the options will be shown.
The first one to try is the LFX/GFX setting of the "Install as" dropdown box. For Equalizer APO versions 1.2.1 you need to restart your computer to invoke the setting. If LFX/GFX doesn't work try MFX/SFX.
Yes, after I select the headphone output and make sure nothing else is selected I get... no options.
I'll take a photo.
Great. I'll show you how to access them on your photo. I wish the developer would make it easier to get to these options.
https://ibb.co/DwqZgHW
Last edit: John Dikeman 2024-03-08
Thanks. In this case you have to click on "Headphones" in the left Connector column. After "Headphones" turns white on blue then the options appear.
Ah ha, yes I see.
OK, nonetheless... I tried all three setting options, restarting each time, and still it doesn't work.
That's unfortunate. Usually for Realtek on-board audio one or more of the "Install as" options work. Are the "Use original APO" checkboxes greyed out. If not, uncheck both and try. It's long shot but worth to try.