arsperl-users — Discussions regarding the use of ARSperl

Re: [Arsperl-users] installation issue

[Serouche R. <ser...@dc...>]

so the solution is obvious.
On dowload what you get is a gz file.
First change the file name for .tgz
Then proceed to gunzip + tar
But now I get a full bunch of "cannot create" message.
I guess I'll find the solution by searching the archive.
Thanks for your Time anyway.
Serouche



cla...@be... wrote:
>> -----Original Message-----
>> From: ars...@ar... 
>> [mailto:ars...@ar...] On Behalf Of 
>> Serouche Rahimpour
>> Sent: January 26, 2007 11:12 AM
>> To: ars...@ar...
>> Subject: [Arsperl-users] installation issue
>>
>> dear list,
>>
>> I've been reading the page http://arsperl.sourceforge.net/install.html
>> I've been downloading the ARSperl-1.85.tgz
>> I've been unzipping it.
>> But I can't find any Makefile or somthing similar.
>> All I get is a file saved as hexadecimal.
>> When I convert it to normal human readable file, I can find at the 
>> begining of the file the following:
>>     
>
> It is a tarred and gzipped file. So if you are on Unix 
>
> gunzip ARSperl-1.85.tgz; tar -xf ARSperl-1.85.tar
>
>
> If you are on Windows Winzip or 7zip should know how to deal with the 
> tgz archive.
>
>
> Clayton
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>   

Re: [Arsperl-users] installation issue

[Serouche R. <ser...@dc...>]

I just noticed, even if the link to download the file shows a tgz file, 
and even if you guys talk about a tgz file, the download gives you a gz 
file.
Is that maybe something relevan?  maybe I am downloading another file ?!?
Any Idea ?
Thanks
Serouche


cla...@be... wrote:
>> -----Original Message-----
>> From: ars...@ar... 
>> [mailto:ars...@ar...] On Behalf Of 
>> Serouche Rahimpour
>> Sent: January 26, 2007 11:12 AM
>> To: ars...@ar...
>> Subject: [Arsperl-users] installation issue
>>
>> dear list,
>>
>> I've been reading the page http://arsperl.sourceforge.net/install.html
>> I've been downloading the ARSperl-1.85.tgz
>> I've been unzipping it.
>> But I can't find any Makefile or somthing similar.
>> All I get is a file saved as hexadecimal.
>> When I convert it to normal human readable file, I can find at the 
>> begining of the file the following:
>>     
>
> It is a tarred and gzipped file. So if you are on Unix 
>
> gunzip ARSperl-1.85.tgz; tar -xf ARSperl-1.85.tar
>
>
> If you are on Windows Winzip or 7zip should know how to deal with the 
> tgz archive.
>
>
> Clayton
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>   

Re: [Arsperl-users] installation issue

[Serouche R. <ser...@dc...>]

I tried both on Windows XP Pro Version 2 SP 2 with WinZip 9.0 SR-1 (6224)
and on SunOS 5.9 on a Sun4U sparc and gunzip 1.3.3.
Maybe I am having a wrong file ?
No clue because it should be it. Right ?
So what is going wrong here?
Any other idea?
Serouche


Jeff Murphy wrote:
> On Fri, 2007-01-26 at 17:33 +0100, Serouche Rahimpour wrote:
>   
>> well jeff, this is exactly my point:  I can't proceed to step 4 because 
>> already at step 3 I don't find any Makefile.PL
>> Any other help or thought ?
>> Thanks
>>     
>
>
> What OS? What are you using to unpack the .tgz file? I'm guessing
> windows? If you are unzipping and getting a binary file, it's likely
> that your unzip package decompressed the compressed image into a tar
> file. You now have to unpack the tar file. Winzip usually asks something
> like "this looks like a compress tar file do you want me to uncompress
> it and then unpack it?" 
>
> jeff
>
>
>
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>   

Re: [Arsperl-users] installation issue

[<cla...@be...>]

> -----Original Message-----
> From: ars...@ar...=20
> [mailto:ars...@ar...] On Behalf Of=20
> Serouche Rahimpour
> Sent: January 26, 2007 11:12 AM
> To: ars...@ar...
> Subject: [Arsperl-users] installation issue
>=20
> dear list,
>=20
> I've been reading the page http://arsperl.sourceforge.net/install.html
> I've been downloading the ARSperl-1.85.tgz
> I've been unzipping it.
> But I can't find any Makefile or somthing similar.
> All I get is a file saved as hexadecimal.
> When I convert it to normal human readable file, I can find at the=20
> begining of the file the following:

It is a tarred and gzipped file. So if you are on Unix=20

gunzip ARSperl-1.85.tgz; tar -xf ARSperl-1.85.tar


If you are on Windows Winzip or 7zip should know how to deal with the=20
tgz archive.


Clayton

Re: [Arsperl-users] installation issue

[Jeff M. <jcm...@je...>]

On Fri, 2007-01-26 at 17:33 +0100, Serouche Rahimpour wrote:
> well jeff, this is exactly my point:  I can't proceed to step 4 because 
> already at step 3 I don't find any Makefile.PL
> Any other help or thought ?
> Thanks


What OS? What are you using to unpack the .tgz file? I'm guessing
windows? If you are unzipping and getting a binary file, it's likely
that your unzip package decompressed the compressed image into a tar
file. You now have to unpack the tar file. Winzip usually asks something
like "this looks like a compress tar file do you want me to uncompress
it and then unpack it?" 

jeff

Re: [Arsperl-users] installation issue

[Serouche R. <ser...@dc...>]

well jeff, this is exactly my point:  I can't proceed to step 4 because 
already at step 3 I don't find any Makefile.PL
Any other help or thought ?
Thanks






Jeff Murphy wrote:
> On Fri, 2007-01-26 at 17:12 +0100, Serouche Rahimpour wrote:
>   
>> dear list,
>>
>> I've been reading the page http://arsperl.sourceforge.net/install.html
>> I've been downloading the ARSperl-1.85.tgz
>> I've been unzipping it.
>> But I can't find any Makefile or somthing similar.
>> All I get is a file saved as hexadecimal.
>> When I convert it to normal human readable file, I can find at the 
>> begining of the file the following:
>>     
>
>
> If you want to use it on windows, use one of the pre-built binary
> packages. If you want to use it on unix, to produce the Makefile you
> need to do "step #4" on the install.html page
>
>
>
>
> jeff
>
>
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
>   

Re: [Arsperl-users] installation issue

[Jeff M. <jcm...@je...>]

On Fri, 2007-01-26 at 17:12 +0100, Serouche Rahimpour wrote:
> dear list,
> 
> I've been reading the page http://arsperl.sourceforge.net/install.html
> I've been downloading the ARSperl-1.85.tgz
> I've been unzipping it.
> But I can't find any Makefile or somthing similar.
> All I get is a file saved as hexadecimal.
> When I convert it to normal human readable file, I can find at the 
> begining of the file the following:


If you want to use it on windows, use one of the pre-built binary
packages. If you want to use it on unix, to produce the Makefile you
need to do "step #4" on the install.html page




jeff

[Arsperl-users] installation issue

[Serouche R. <ser...@dc...>]

dear list,

I've been reading the page http://arsperl.sourceforge.net/install.html
I've been downloading the ARSperl-1.85.tgz
I've been unzipping it.
But I can't find any Makefile or somthing similar.
All I get is a file saved as hexadecimal.
When I convert it to normal human readable file, I can find at the 
begining of the file the following:

 >>>>>> ARSperl-1.85/ARSOOform.pm 
                                     >>>>>> 0000644 0007665 0000512 
00000043455 10107012326 015340  0 
                                                              >>>>>> 
ustar   jcmurphy                        opnstaff 
 
 
                                          >>>>>> #
 >>>>>> # ARSperl - An ARS v2-v4 / Perl5 Integration Kit
 >>>>>> #
 >>>>>> # Copyright (C) 1995-1999 Joel Murphy, jm...@ac...
 >>>>>> # Jeff Murphy, jcm...@ac...
 >>>>>> #
 >>>>>> # This program is free software; you can redistribute it and/or 
 >>>>>> modify
 >>>>>> # it under the terms as Perl itself.
 >>>>>> #
 >>>>>> # Refer to the file called "Artistic" that accompanies the 
source >>>>>> distribution
 >>>>>> # of ARSperl (or the one that accompanies the source 
distribution >>>>>> of Perl
 >>>>>> # itself) for a full description.
 >>>>>> #
 >>>>>> # Official Home Page:
 >>>>>> # http://arsinfo.cit.buffalo.edu/perl
 >>>>>> #
 >>>>>> # Mailing List (must be subscribed to post):
 >>>>>> # ar...@ar...
 >>>>>> #

Please forgive my ignorance, but what should I do with this ?
I though I would get a set of files, among others a MakeFile.
How can I install the ARSPerl ?

Thank you for your help.

Serouche

Re: [Arsperl-users] Windows2000 and Remedy7.0 - Need help

[Christopher R. <Chr...@gm...>]

ok, sorry

I work on Windows 2000 maschine

Perlversion v5.8.8.

Last running ARSPerl: Version 1.85

Yeha, it works now!! ;)

All I do is to start the computer without a Remedy connection and then I =
copy the old api dlls over the new one. And it works perfectly.

Sorry, for this discussion

Thx all and have a nice day - I have it ;)

Cheer from munich/Germany

Chris



-------- Original-Nachricht --------
Datum: Mon, 15 Jan 2007 13:18:02 +0100
Von: "Jarl Gr=F8neng" <jar...@gm...>
An: "ARSperl User Discussion" <ars...@ar...>
Betreff: Re: [Arsperl-users] Windows2000 and Remedy7.0 - Need help

> Its is difficult to try to help you with no information at all.
>=20
>=20
> --
> Jarl
>=20
>=20
> On 1/15/07, Christopher Rogall <Chr...@gm...> wrote:
> > Hi
> >
> > In the last time I have worked in the ARS API 6.3. All works perfectl=
y,
> but today my company change the version from ARS Remedy from 6.3 to 7.0=
.
> Now my API doesn=B4t work anymore.
> >
> > I'm at a loss what to do. Please help me!
> >
> > Thx Chris
> > --
> > Der GMX SmartSurfer hilft bis zu 70% Ihrer Onlinekosten zu sparen!
> > Ideal f=FCr Modem und ISDN: http://www.gmx.net/de/go/smartsurfer
> >
> >
> -----------------------------------------------------------------------=
--
> > Take Surveys. Earn Cash. Influence the Future of IT
> > Join SourceForge.net's Techsay panel and you'll get the chance to sha=
re
> your
> > opinions on IT & business topics through brief surveys - and earn cas=
h
> >
> http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEVDEV
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >
>=20
> -----------------------------------------------------------------------=
--
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

--=20
Der GMX SmartSurfer hilft bis zu 70% Ihrer Onlinekosten zu sparen!=20
Ideal f=FCr Modem und ISDN: http://www.gmx.net/de/go/smartsurfer

Re: [Arsperl-users] Windows2000 and Remedy7.0 - Need help

[<jar...@gm...>]

Its is difficult to try to help you with no information at all.


--
Jarl


On 1/15/07, Christopher Rogall <Chr...@gm...> wrote:
> Hi
>
> In the last time I have worked in the ARS API 6.3. All works perfectly, b=
ut today my company change the version from ARS Remedy from 6.3 to 7.0. Now=
 my API doesn=B4t work anymore.
>
> I'm at a loss what to do. Please help me!
>
> Thx Chris
> --
> Der GMX SmartSurfer hilft bis zu 70% Ihrer Onlinekosten zu sparen!
> Ideal f=FCr Modem und ISDN: http://www.gmx.net/de/go/smartsurfer
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share y=
our
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>

[Arsperl-users] Windows2000 and Remedy7.0 - Need help

[Christopher R. <Chr...@gm...>]

Hi

In the last time I have worked in the ARS API 6.3. All works perfectly, b=
ut today my company change the version from ARS Remedy from 6.3 to 7.0. N=
ow my API doesn=B4t work anymore.

I'm at a loss what to do. Please help me!

Thx Chris
--=20
Der GMX SmartSurfer hilft bis zu 70% Ihrer Onlinekosten zu sparen!=20
Ideal f=FCr Modem und ISDN: http://www.gmx.net/de/go/smartsurfer

Re: [Arsperl-users] Issues on Linux

[Georg G. <ggr...@gm...>]

First of all, hello again.

The AR Server is reachable within the network (ping, nslookup).
I couldn't try rpcinfo yet, i'll try on monday, when i'm on my work pc again.

I actually already tried the code you wrote. It returns after some minutes, 
with an error i don't remember yet. I'll give closer information on monday.

Kind reagards,
Georg

On Friday 12 January 2007 16:18, Thilo Stapff wrote:
> Did you verify (ping, nslookup, rpcinfo) that the AR server is actually
> reachable from/known to the client running ARSperl?
>
> If you run a really basic test script, e.g.
>
>    use ARS;
>    my $ctrl = ars_Login( "server", "user", "passwd" );
>    die "ars_Login(): $ars_errstr\n" if $ars_errstr;
>
>
> does it stop after waiting 2-3 minutes? And if so, what's the error
> message returned?
>
> Regards,
> Thilo Stapff
>
> Georg Grabler schrieb:
> > No, the server runs on the standard AR port. Other systems (AIX, HPUX)
> > also don't have set this environment variable.
> >
> > Kind Regards,
> > Grabler Georg
> >
> > On 1/12/07, Thilo Stapff <thi...@ap...> wrote:
> >> Does your AR server use a specific TCP port?
> >> If so, you need to set (and export) the ARTCPPORT environment variable
> >> to run the tests.
> >>
> >> Georg Grabler schrieb:
> >>> Hello,
> >>>
> >>> I'm trying to bind arsperl with the 5.01 api version of arslib.
> >>>
> >>> The appropriate files are in the directory
> >>> /usr/ar/api/
> >>>
> >>> what seems quite fine for the Makefile.PL
> >>>
> >>> I'm using a automated build system called makepkg on the distribution
> >>> archlinux, so don't get too confused by the following lines:
> >>>
> >>> I'm using a patch to do the following (i felt the whole patchfile has
> >>> too much overhead):
> >>> -$ARSVERSION = 6.3;
> >>> +$ARSVERSION = 5.01;
> >>> ...
> >>> ...
> >>> +$SERVER = '';
> >>> +$PASSWORD='';
> >>> +$USERNAME='';
> >>>
> >>> At all, the first shall switch the version to my api version, the
> >>> server password and username skips the tests for the final build, i
> >>> won't do them as soon as it's working.
> >>>
> >>> Anyway, i've a problem doing the quests anyway. I start make test
> >>> (have set the right username / password / server) and it keeps hanging
> >>> at the first test.
> >>>
> >>> [n501931@n501931pc ARSperl-1.85]$ make test
> >>> PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e"
> >>> "test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
> >>> t/00connect..........
> >>>
> >>> Also, i've simply installed arsperl without testing, same occurs
> >>> there: can't login at all, it seems as if RPC isn't working.
> >>>
> >>> Do you have any suggestions on this? Am i missing something? Or any
> >>> ideas what i could try?
> >>>
> >>> // STi
> >>>
> >>> -----------------------------------------------------------------------
> >>>-- Take Surveys. Earn Cash. Influence the Future of IT
> >>> Join SourceForge.net's Techsay panel and you'll get the chance to share
> >>
> >> your
> >>
> >>> opinions on IT & business topics through brief surveys - and earn cash
> >>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVD
> >>>EV _______________________________________________
> >>> Arsperl-users mailing list
> >>> Ars...@ar...
> >>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >>
> >> ------------------------------------------------------------------------
> >>- Take Surveys. Earn Cash. Influence the Future of IT
> >> Join SourceForge.net's Techsay panel and you'll get the chance to share
> >> your opinions on IT & business topics through brief surveys - and earn
> >> cash
> >> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDE
> >>V _______________________________________________
> >> Arsperl-users mailing list
> >> Ars...@ar...
> >> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >
> > -------------------------------------------------------------------------
> > Take Surveys. Earn Cash. Influence the Future of IT
> > Join SourceForge.net's Techsay panel and you'll get the chance to share
> > your opinions on IT & business topics through brief surveys - and earn
> > cash
> > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share
> your opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

Re: [Arsperl-users] Issues on Linux

[Thilo S. <thi...@ap...>]

Did you verify (ping, nslookup, rpcinfo) that the AR server is actually 
reachable from/known to the client running ARSperl?

If you run a really basic test script, e.g.

   use ARS;
   my $ctrl = ars_Login( "server", "user", "passwd" );
   die "ars_Login(): $ars_errstr\n" if $ars_errstr;


does it stop after waiting 2-3 minutes? And if so, what's the error 
message returned?

Regards,
Thilo Stapff


Georg Grabler schrieb:
> No, the server runs on the standard AR port. Other systems (AIX, HPUX)
> also don't have set this environment variable.
> 
> Kind Regards,
> Grabler Georg
> 
> On 1/12/07, Thilo Stapff <thi...@ap...> wrote:
>> Does your AR server use a specific TCP port?
>> If so, you need to set (and export) the ARTCPPORT environment variable
>> to run the tests.
>>
>> Georg Grabler schrieb:
>>> Hello,
>>>
>>> I'm trying to bind arsperl with the 5.01 api version of arslib.
>>>
>>> The appropriate files are in the directory
>>> /usr/ar/api/
>>>
>>> what seems quite fine for the Makefile.PL
>>>
>>> I'm using a automated build system called makepkg on the distribution
>>> archlinux, so don't get too confused by the following lines:
>>>
>>> I'm using a patch to do the following (i felt the whole patchfile has
>>> too much overhead):
>>> -$ARSVERSION = 6.3;
>>> +$ARSVERSION = 5.01;
>>> ...
>>> ...
>>> +$SERVER = '';
>>> +$PASSWORD='';
>>> +$USERNAME='';
>>>
>>> At all, the first shall switch the version to my api version, the
>>> server password and username skips the tests for the final build, i
>>> won't do them as soon as it's working.
>>>
>>> Anyway, i've a problem doing the quests anyway. I start make test
>>> (have set the right username / password / server) and it keeps hanging
>>> at the first test.
>>>
>>> [n501931@n501931pc ARSperl-1.85]$ make test
>>> PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e"
>>> "test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
>>> t/00connect..........
>>>
>>> Also, i've simply installed arsperl without testing, same occurs
>>> there: can't login at all, it seems as if RPC isn't working.
>>>
>>> Do you have any suggestions on this? Am i missing something? Or any
>>> ideas what i could try?
>>>
>>> // STi
>>>
>>> -------------------------------------------------------------------------
>>> Take Surveys. Earn Cash. Influence the Future of IT
>>> Join SourceForge.net's Techsay panel and you'll get the chance to share
>> your
>>> opinions on IT & business topics through brief surveys - and earn cash
>>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>>> _______________________________________________
>>> Arsperl-users mailing list
>>> Ars...@ar...
>>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>>
>>
>> -------------------------------------------------------------------------
>> Take Surveys. Earn Cash. Influence the Future of IT
>> Join SourceForge.net's Techsay panel and you'll get the chance to share your
>> opinions on IT & business topics through brief surveys - and earn cash
>> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>> _______________________________________________
>> Arsperl-users mailing list
>> Ars...@ar...
>> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>>
> 
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 

Re: [Arsperl-users] Issues on Linux

[Georg G. <ggr...@gm...>]

No, the server runs on the standard AR port. Other systems (AIX, HPUX)
also don't have set this environment variable.

Kind Regards,
Grabler Georg

On 1/12/07, Thilo Stapff <thi...@ap...> wrote:
> Does your AR server use a specific TCP port?
> If so, you need to set (and export) the ARTCPPORT environment variable
> to run the tests.
>
> Georg Grabler schrieb:
> > Hello,
> >
> > I'm trying to bind arsperl with the 5.01 api version of arslib.
> >
> > The appropriate files are in the directory
> > /usr/ar/api/
> >
> > what seems quite fine for the Makefile.PL
> >
> > I'm using a automated build system called makepkg on the distribution
> > archlinux, so don't get too confused by the following lines:
> >
> > I'm using a patch to do the following (i felt the whole patchfile has
> > too much overhead):
> > -$ARSVERSION = 6.3;
> > +$ARSVERSION = 5.01;
> > ...
> > ...
> > +$SERVER = '';
> > +$PASSWORD='';
> > +$USERNAME='';
> >
> > At all, the first shall switch the version to my api version, the
> > server password and username skips the tests for the final build, i
> > won't do them as soon as it's working.
> >
> > Anyway, i've a problem doing the quests anyway. I start make test
> > (have set the right username / password / server) and it keeps hanging
> > at the first test.
> >
> > [n501931@n501931pc ARSperl-1.85]$ make test
> > PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e"
> > "test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
> > t/00connect..........
> >
> > Also, i've simply installed arsperl without testing, same occurs
> > there: can't login at all, it seems as if RPC isn't working.
> >
> > Do you have any suggestions on this? Am i missing something? Or any
> > ideas what i could try?
> >
> > // STi
> >
> > -------------------------------------------------------------------------
> > Take Surveys. Earn Cash. Influence the Future of IT
> > Join SourceForge.net's Techsay panel and you'll get the chance to share
> your
> > opinions on IT & business topics through brief surveys - and earn cash
> > http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> > _______________________________________________
> > Arsperl-users mailing list
> > Ars...@ar...
> > https://lists.sourceforge.net/lists/listinfo/arsperl-users
> >
>
>
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
>

Re: [Arsperl-users] Issues on Linux

[Thilo S. <thi...@ap...>]

Does your AR server use a specific TCP port?
If so, you need to set (and export) the ARTCPPORT environment variable 
to run the tests.

Georg Grabler schrieb:
> Hello,
> 
> I'm trying to bind arsperl with the 5.01 api version of arslib.
> 
> The appropriate files are in the directory
> /usr/ar/api/
> 
> what seems quite fine for the Makefile.PL
> 
> I'm using a automated build system called makepkg on the distribution
> archlinux, so don't get too confused by the following lines:
> 
> I'm using a patch to do the following (i felt the whole patchfile has
> too much overhead):
> -$ARSVERSION = 6.3;
> +$ARSVERSION = 5.01;
> ...
> ...
> +$SERVER = '';
> +$PASSWORD='';
> +$USERNAME='';
> 
> At all, the first shall switch the version to my api version, the
> server password and username skips the tests for the final build, i
> won't do them as soon as it's working.
> 
> Anyway, i've a problem doing the quests anyway. I start make test
> (have set the right username / password / server) and it keeps hanging
> at the first test.
> 
> [n501931@n501931pc ARSperl-1.85]$ make test
> PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e"
> "test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
> t/00connect..........
> 
> Also, i've simply installed arsperl without testing, same occurs
> there: can't login at all, it seems as if RPC isn't working.
> 
> Do you have any suggestions on this? Am i missing something? Or any
> ideas what i could try?
> 
> // STi
> 
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 

[Arsperl-users] Issues on Linux

[Georg G. <ggr...@gm...>]

Hello,

I'm trying to bind arsperl with the 5.01 api version of arslib.

The appropriate files are in the directory
/usr/ar/api/

what seems quite fine for the Makefile.PL

I'm using a automated build system called makepkg on the distribution
archlinux, so don't get too confused by the following lines:

I'm using a patch to do the following (i felt the whole patchfile has
too much overhead):
-$ARSVERSION = 6.3;
+$ARSVERSION = 5.01;
...
...
+$SERVER = '';
+$PASSWORD='';
+$USERNAME='';

At all, the first shall switch the version to my api version, the
server password and username skips the tests for the final build, i
won't do them as soon as it's working.

Anyway, i've a problem doing the quests anyway. I start make test
(have set the right username / password / server) and it keeps hanging
at the first test.

[n501931@n501931pc ARSperl-1.85]$ make test
PERL_DL_NONLAZY=1 /usr/bin/perl "-MExtUtils::Command::MM" "-e"
"test_harness(0, 'blib/lib', 'blib/arch')" t/*.t
t/00connect..........

Also, i've simply installed arsperl without testing, same occurs
there: can't login at all, it seems as if RPC isn't working.

Do you have any suggestions on this? Am i missing something? Or any
ideas what i could try?

// STi

Re: [Arsperl-users] Help with Error Message when Compiling Perl

[Thilo S. <thi...@ap...>]

Jack,

this looks like a bug in the ARS.xs file.
It might work if you edit line 4295 of ARS.xs as follows:

Replace "int len;" by "STRLEN len;" or "unsigned int len;"

Regards,
Thilo Stapff


Jack Samson wrote:
> Hi All,
> 
> I am on a solaris server and am trying to compile perl.  Has anyone seen 
> this error when trying to compile? I am on a 6.03 server using Patch 18.  
> Any insight would be helpful.
> 
> make test
> 
> /opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include 
> -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend    
> -DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC 
> -I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452  
> -DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 ARS.c
> "ARS.xs", line 4296: warning: argument #2 is incompatible with prototype:
>        prototype: pointer to unsigned int : 
> "/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE/proto.h", line 709
>        argument : pointer to int
> /opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include 
> -D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend    
> -DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC 
> -I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452  
> -DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 support.c
> 
> Regards,
> 
> Jackson
> 
> _________________________________________________________________
> Get FREE Web site and company branded e-mail from Microsoft Office Live 
> http://clk.atdmt.com/MRT/go/mcrssaub0050001411mrt/direct/01/
> 
> 
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users
> 

Re: [Arsperl-users] Help with Error Message when Compiling ARS Perl

[Jack S. <jac...@ho...>]

I am trying to compile ARS perl and not just perl. :)


>From: "Jack Samson" <jac...@ho...>
>Reply-To: ARSperl User Discussion <ars...@ar...>
>To: ars...@ar...
>Subject: Re: [Arsperl-users] Help with Error Message when Compiling Perl
>Date: Tue, 09 Jan 2007 11:20:20 -0500
>
>Hi All,
>
>I am on a solaris server and am trying to compile perl.  Has anyone seen
>this error when trying to compile? I am on a 6.03 server using Patch 18.
>Any insight would be helpful.
>
>make test
>
>/opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include
>-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend
>-DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC
>-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
>-DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 ARS.c
>"ARS.xs", line 4296: warning: argument #2 is incompatible with prototype:
>        prototype: pointer to unsigned int :
>"/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE/proto.h", line 709
>        argument : pointer to int
>/opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include
>-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend
>-DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC
>-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452
>-DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 
>support.c
>
>Regards,
>
>Jackson
>
>_________________________________________________________________
>Get FREE Web site and company branded e-mail from Microsoft Office Live
>http://clk.atdmt.com/MRT/go/mcrssaub0050001411mrt/direct/01/
>
>
>-------------------------------------------------------------------------
>Take Surveys. Earn Cash. Influence the Future of IT
>Join SourceForge.net's Techsay panel and you'll get the chance to share 
>your
>opinions on IT & business topics through brief surveys - and earn cash
>http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
>_______________________________________________
>Arsperl-users mailing list
>Ars...@ar...
>https://lists.sourceforge.net/lists/listinfo/arsperl-users

_________________________________________________________________
Type your favorite song.  Get a customized station.  Try MSN Radio powered 
by Pandora. http://radio.msn.com/?icid=T002MSN03A07001

Re: [Arsperl-users] Help with Error Message when Compiling Perl

[Jack S. <jac...@ho...>]

Hi All,

I am on a solaris server and am trying to compile perl.  Has anyone seen 
this error when trying to compile? I am on a 6.03 server using Patch 18.  
Any insight would be helpful.

make test

/opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include 
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend    
-DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC 
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452  
-DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 ARS.c
"ARS.xs", line 4296: warning: argument #2 is incompatible with prototype:
       prototype: pointer to unsigned int : 
"/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE/proto.h", line 709
       argument : pointer to int
/opt/SUNWspro/prod/bin/cc -c -I/usr/ar/remedy/api/include 
-D_LARGEFILE_SOURCE -D_FILE_OFFSET_BITS=64 -xO3 -xdepend    
-DVERSION=\"1.84\"  -DXS_VERSION=\"1.84\" -KPIC 
-I/usr/perl5/5.6.1/lib/sun4-solaris-64int/CORE -g  -DARS32  -DARS452  
-DPERL_PATCHLEVEL_IS=6 -DPERL_SUBVERSION_IS=1 -DPERL_BASEREV_IS=50 support.c

Regards,

Jackson

_________________________________________________________________
Get FREE Web site and company branded e-mail from Microsoft Office Live 
http://clk.atdmt.com/MRT/go/mcrssaub0050001411mrt/direct/01/

Re: [Arsperl-users] ARS Perl on Solaris

[Vaughan, M. <Mar...@ca...>]

Untar the tarball.  Instructions are in the INSTALLATION file.

Mark Vaughan
720.268.8591
-----Original Message-----
From: ars...@ar...
[mailto:ars...@ar...] On Behalf Of Jack Samson
Sent: Monday, January 08, 2007 1:00 PM
To: ars...@ar...
Subject: [Arsperl-users] ARS Perl on Solaris

All,

I downloaded the Solaris ARS Perl from source safe.  Can someone please
give=20
me details on how to install the ARS Perl module?  The page does not
give=20
any specific instructions.

Any information would be helpful.  Do I need to compile? I only see one
file
called: ARSperl-1.85.

Is there a place where I can download an already compiled version?

Thanks in advance,

Jackson

_________________________________________________________________
>From photos to predictions, The MSN Entertainment Guide to Golden
Globes has=20
it all. http://tv.msn.com/tv/globes2007/?icid=3Dnctagline1


------------------------------------------------------------------------
-
Take Surveys. Earn Cash. Influence the Future of IT
Join SourceForge.net's Techsay panel and you'll get the chance to share
your
opinions on IT & business topics through brief surveys - and earn cash
http://www.techsay.com/default.php?page=3Djoin.php&p=3Dsourceforge&CID=3D=
DEVDE
V
_______________________________________________
Arsperl-users mailing list
Ars...@ar...
https://lists.sourceforge.net/lists/listinfo/arsperl-users

[Arsperl-users] ARS Perl on Solaris

[Jack S. <jac...@ho...>]

All,

I downloaded the Solaris ARS Perl from source safe.  Can someone please give 
me details on how to install the ARS Perl module?  The page does not give 
any specific instructions.

Any information would be helpful.  Do I need to compile? I only see one file
called: ARSperl-1.85.

Is there a place where I can download an already compiled version?

Thanks in advance,

Jackson

_________________________________________________________________
>From photos to predictions, The MSN Entertainment Guide to Golden Globes has 
it all. http://tv.msn.com/tv/globes2007/?icid=nctagline1

Re: [Arsperl-users] ARS Perl and Remedy V7

[Thilo S. <thi...@ap...>]

Hi,

I'm currently working on the V7 migration. In fact, my private version 
of ARSperl already works with ARS 7.0 (but doesn't compile against older 
API versions, so I haven't anything released for now).
Hopefully I'll find the time to do some work during this week, so the 
new code might be checked in to the Sourceforge CVS by next weekend.


Regards,
Thilo Stapff



Michiel Beijen wrote:
> 
> On 1/7/07, *Quanah Gibson-Mount* <qu...@st... 
> <mailto:qu...@st...>> wrote:
> 
>     I'm fairly aware of how the Remedy API works, since I'm the one who
>     contributed back the code to make it compile with the V6 API, and
>     also the
>     ability to compile against the encryption libraries.  I'm not quite
>     sure
>     where you are getting your information about V7, however, because so
>     far in
>     our communications with remedy, they indicate that *all* our user
>     clients
>     will have to be upgraded to the v7 user client, among other things,
>     which
>     would appear to indicate that the V7 api is not backwards
>     compatible.  In
>     any case, as it appears no one else has gotten to V7 yet, and
>     Stanford has
>     started a project to migrate to V7, I expect that one of my co
>     workers or I
>     will be contributing the V7 API code back too. ;)
> 
> 
> Hi Quanah,
> 
> Great! Props for your v6 ARSPerl work! I like it a lot.
> According to the V7 Compatibility matrix, the V6.3 and V6 user tools are 
> all supported against a v7 server (but of course without the v7 features 
> such as horizontal navigation fields and such). See:
> <http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products 
> <http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products>>
> That means (afaik) that all the standard API calls will still work. And 
> also I have worked with the current ARSPerl against a v7 server, 
> although not in production, and only with data manipulation calls.
> 
> I'd love to help out with getting ARSPerl ready for v7 if necessary; 
> although I do not have C-skills. If I could help out with testing on V7 
> or getting docs up-to-date or something else, let me know.
> 
> Kind regards,
> 
> Michiel
> 
> 
> ------------------------------------------------------------------------
> 
> -------------------------------------------------------------------------
> Take Surveys. Earn Cash. Influence the Future of IT
> Join SourceForge.net's Techsay panel and you'll get the chance to share your
> opinions on IT & business topics through brief surveys - and earn cash
> http://www.techsay.com/default.php?page=join.php&p=sourceforge&CID=DEVDEV
> 
> 
> ------------------------------------------------------------------------
> 
> _______________________________________________
> Arsperl-users mailing list
> Ars...@ar...
> https://lists.sourceforge.net/lists/listinfo/arsperl-users

Re: [Arsperl-users] Links into remedy

[George B. <ge...@al...>]

Hi Again,

I've just rtfm'd and realised that since I'm on 6.3, I dont need a 
viewalias since it's been deprecated?

Cheers,

George

George Barnett wrote:
> Hi,
> 
> Thanks for this!
> 
> Could I check with you what a few things are?  Say I was looking to load 
> a CHG, could you confirm I'm on the write track here?
> 
> eid=CHG12345
> server=remedyserver
> formalias=CHG:Change? - this is the alias that converts between remedy 
> forms and the db schema?
> 
> what's a viewalias?
> 
> Cheers!
> 
> George
> 
> Bowman, Brent A wrote:
>> If you would like a link that goes directly into mid-tier,  you can have a link based on the following format:
>>
>>
>> <SERVERNAME>/arsys/servlet/ViewFormServlet?eid=<ENTRY ID>&server=<ARS Server Name>&formalias=<FORMALIAS>&viewalias=<VIEWALIAS>
>>
>> Regards,
>>
>> Brent
>>
>>
>> -----Original Message-----
>> From: ars...@ar...
>> [mailto:ars...@ar...]On Behalf Of George Barnett
>> Sent: Friday, January 05, 2007 1:19 PM
>> To: ARSperl User Discussion
>> Subject: [Arsperl-users] Links into remedy
>>
>>
>> Hi,
>>
>> I've written a few web pages and I'd like to have clickable tickets, 
>> either into the ars web interface, or the windows UI (preferably the web 
>> since we have mac's too).  I'd like to know if there's an easy way to 
>> build the link?
>>
>> I've done a tcpdump and it's not playing along with me - anybody managed 
>> to achieve this?
>>
>> Cheers,
>>
>> George
>>
> 
> 


-- 
George Barnett

e: ge...@al...
m: +44 797 457 1868

Re: [Arsperl-users] Links into remedy

[George B. <ge...@al...>]

Hi,

Thanks for this!

Could I check with you what a few things are?  Say I was looking to load 
a CHG, could you confirm I'm on the write track here?

eid=CHG12345
server=remedyserver
formalias=CHG:Change? - this is the alias that converts between remedy 
forms and the db schema?

what's a viewalias?

Cheers!

George

Bowman, Brent A wrote:
> If you would like a link that goes directly into mid-tier,  you can have a link based on the following format:
> 
> 
> <SERVERNAME>/arsys/servlet/ViewFormServlet?eid=<ENTRY ID>&server=<ARS Server Name>&formalias=<FORMALIAS>&viewalias=<VIEWALIAS>
> 
> Regards,
> 
> Brent
> 
> 
> -----Original Message-----
> From: ars...@ar...
> [mailto:ars...@ar...]On Behalf Of George Barnett
> Sent: Friday, January 05, 2007 1:19 PM
> To: ARSperl User Discussion
> Subject: [Arsperl-users] Links into remedy
> 
> 
> Hi,
> 
> I've written a few web pages and I'd like to have clickable tickets, 
> either into the ars web interface, or the windows UI (preferably the web 
> since we have mac's too).  I'd like to know if there's an easy way to 
> build the link?
> 
> I've done a tcpdump and it's not playing along with me - anybody managed 
> to achieve this?
> 
> Cheers,
> 
> George
> 


-- 
George Barnett

e: ge...@al...
m: +44 797 457 1868

Re: [Arsperl-users] ARS Perl and Remedy V7

[Michiel B. <mic...@gm...>]

On 1/7/07, Quanah Gibson-Mount <qu...@st...> wrote:

> I'm fairly aware of how the Remedy API works, since I'm the one who
> contributed back the code to make it compile with the V6 API, and also the
> ability to compile against the encryption libraries.  I'm not quite sure
> where you are getting your information about V7, however, because so far
> in
> our communications with remedy, they indicate that *all* our user clients
> will have to be upgraded to the v7 user client, among other things, which
> would appear to indicate that the V7 api is not backwards compatible.  In
> any case, as it appears no one else has gotten to V7 yet, and Stanford has
> started a project to migrate to V7, I expect that one of my co workers or
> I
> will be contributing the V7 API code back too. ;)
>

Hi Quanah,

Great! Props for your v6 ARSPerl work! I like it a lot.
According to the V7 Compatibility matrix, the V6.3 and V6 user tools are all
supported against a v7 server (but of course without the v7 features such as
horizontal navigation fields and such). See:
<
http://www.bmc.com/support/bmcremedycomp/AR_System_7_0_1_Compatibility-Matrix_v1_02.htm#Remedy_Applications_and_Products
>
That means (afaik) that all the standard API calls will still work. And also
I have worked with the current ARSPerl against a v7 server, although not in
production, and only with data manipulation calls.

I'd love to help out with getting ARSPerl ready for v7 if necessary;
although I do not have C-skills. If I could help out with testing on V7 or
getting docs up-to-date or something else, let me know.

Kind regards,

Michiel