Peppermint is an open-source issue management and help desk solution designed as an alternative to platforms like Zendesk and Jira, offering tools for managing internal and customer support requests.
Features
- Ticket creation and management system
- Customizable workflows to fit various support processes
- User-friendly interface for both agents and customers
- Integration capabilities with other tools and services
- Real-time notifications to keep teams informed
- Analytics and reporting for performance tracking
Categories
Help DeskLicense
MIT LicenseFollow Peppermint
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