Request Tracker is an open-source, enterprise-grade issue and ticket tracking system. It helps organizations manage workflows, customer requests, and internal project tasks efficiently.​

Features

  • Seamless email integration for ticket creation and updates
  • Customizable workflows and automation rules
  • Role-based access control and permissions
  • Robust reporting and dashboard capabilities
  • Integration with various authentication systems
  • Extensible through plugins and RESTful APIs​

Project Samples

Request Tracker (RT) Screenshot 1

Project Activity

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Categories

Task Managers

License

GNU General Public License version 3.0 (GPLv3)

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Request Tracker (RT) Web Site

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Additional Project Details

Operating Systems

Linux, Mac, Windows

Programming Language

Perl

Related Categories

Perl Task Managers

Registered

2025-04-29
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