Search Results for "ict help desk"
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Showing 141 open source projects for "ict help desk"
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HubSpot is an AI-powered customer platform with all the software, integrations, and resources you need to connect your marketing, sales, and customer service. HubSpot's connected platform enables you to grow your business faster by focusing on what matters most: your customers.
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Discover and manage administrator, service, and web app passwords, keys, and identities. Automate management with approval workflows. Centrally control, audit, monitor, and record all access to critical IT assets.
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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Papermerge
Open Source Document Management System for Digital Archives
Papermerge is an open source document management system (DMS) primarily designed for archiving and retrieving your digital documents. Instead of having piles of paper documents all over your desk, office or drawers - you can quickly scan them and configure your scanner to directly upload to Papermerge DMS. Store, organize and index scanned documents in PDF, JPEG and TIFF formats. Instantly find relevant information using full text, tags and metadata-based search. Papermerge is free and open... -
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FreeScout
Free self-hosted help desk & shared mailbox
FreeScout is a super lightweight and powerful free open source help desk and shared inbox written in PHP (Laravel framework). It is a self-hosted clone of HelpScout. Now you can enjoy free Zendesk & Help Scout without giving up privacy or locking you into a service you don't control. FreeScout is the perfect help desk solution for those who need to provide professional customer support, but who can not afford to pay for Zendesk or Help Scout. FreeScout is a pure open source PHP/MySQL... -
BrightGauge, a ConnectWise solution, was started in 2011 to fill a missing need in the small-to-medium IT Services industry: a better way to manage data and provide the value of work to clients. BrightGauge Software allows you to display all of your important business metrics in one place through the use of gauges, dashboards, and client reports. Used by more than 1,800 companies worldwide, BrightGauge integrates with popular business solutions on the market, like ConnectWise, Continuum, Webroot, QuickBooks, Datto, IT Glue, Zendesk, Harvest, Smileback, and so many more. Dig deeper into your data by adding, subtracting, multiplying, and dividing one metric against another. BrightGauge automatically computes these formulas for you. Want to show your prospects how quick you are to respond to tickets? Show off your data with embeddable gauges on public sites.
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the... -
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin... -
Send and receive SMS and fax online, from email, app or with our developer friendly SMS & fax API. HIPAA compliant & ISO 27001 certified. Outstanding value and 5-star service.
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Free school management software
Gosfem is the only free and open source school management software.
Gosfem is the only free school and open source school management software which solves real problems encountered by educators every day Being free school , offline school, open source and flexible school, Gosfem can morph to meet the needs of a huge range of schools Gosfem was founded in March 2020 in response to a lack of powerful open source school software. Right from the beginning, Gosfem was designed to be flexible, extensible and themeable, whilst aiming to help teachers to do... -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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GM Online Registration
Web Online Registration and Payment System for Events
IMPORTANT: SEE NOTE IN RELEASES DISCUSSIONS ABOUT EMAIL ISSUES. Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database -
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been... -
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UltraVNC
UltraVNC: Remote Access Tools VNC/RFB Remote Desktop Support Software
UltraVNC: Remote Desktop Support Software - Remote PC Access - Remote Desktop Connection Software - VNC/RFB Compatibility - Virtual Network Computing - Remote Frame Buffer - FileTransfer - Encryption Plugin - Text Chat - MS Authentication -
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Codvis-Desk
Software tool for displaying CoDeSys web visualization
With the help of this tool you can call up your CoDeSys web visualization. -
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Canteen Calandreta
Tool to manage canteen, nursery and events registrations of a school.
..., ...). A translation in Occitan is now available ! Note a part of source code comes from ASTRES project (GPL help-desk software). ---- Ce logiciel a été développé par la Calandreta de Muret, école associative Occitane (Escòla Calandreta Murèth). Il permet de gérer les inscriptions des enfants à la cantine, à la garderie, d'envoyer les commandes par mail et de suivre la facturation des familles. Il permet également le suivi de l'organisation d'événements festifs via "Coopération". -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
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FuzzyWuzzy
Fuzzy string matching in Python
We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example... -
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Ticket
Приложение для отправки заявок в СТП
Бесплатное программное обеспечение позволяющее отправлять заявки от пользователей в службу технической поддержки. Скриншот экрана будет прикреплен к заявке при запуске, дополнительно к заявке можно прикрепить файл до 25 МБ (в зависимости от используемого SMTP-сервера). Запуск программы по умолчанию по F1. (можно переназначить на любую другую комбинацию). Порт SMTP по умолчанию - 587. Пароль для доступа к настройкам: yfcnhjqrb -
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ATTENTION: Corey here, creator of BugTracker.NET. Please checkout the successor to BugTracker.NET, "Budoco", which is like BugTracker.NET, but runs cross platform and uses PostgreSQL. https://github.com/ctrager/budoco In November 2020 Microsoft released .NET 5, aka .NET Core aka dotnet core. It drops technologies that BugTracker.NET depends on. Budoco is a rewrite that runs on dotnet core. Budoco is *BU*gtracker dot net on *DO*tnet *CO*re. Microsoft has a good track record of...
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lfsd
Help Desk Software
lfsd is a free help desk software. lfsd is a web application, writed in PHP, jQuery and MySQL database. There are the customers support, the projects management, the technical contracts management, the suppliers management, the advanced statistics. lfsd is translated in italian and english. -
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PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
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NASH OS
Nash Operating System for Modern Ecommerce
The all-built-in-one, automatic, ready-to-go out-of-box, easy-to-use state-of-the-art, and really awesome NASH OS! Over 25,000+ flexible features and controls and all scalable!! The most powerful solution ever built to instantly deliver new heights of online ecommerce enterprise to you. -
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zencart-italia
Distribuzione e localizzazione E-commerce Zen Cart Italia
Italian localization for Zen Cart, a PHP e-commerce sw. Built on a foundation of OScommerce GPL code, it provides an easy-to-setup and run online store. Localizzazione italiana di Zen Cart, software gratuito (GPL) per creazione e gestione di show room o di e-commerce online. -
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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions