Search Results for "sla"
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Showing 13 open source projects for "sla"
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Build Agents and Models on One PlatformGemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
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iTop - IT Service Management & CMDB
An easy, extensible web based IT service management platform
Whether you’re an infrastructure manager handling complex systems, a service support leader striving for customer satisfaction, or a decision-maker focused on ROI and compliance, iTop adapts to your processes to simplify your tasks, streamline operations, and enhance service quality. iTop (IT Operations Portal) by Combodo is an all-in-one, open-source ITSM platform designed to streamline IT operations. iTop offers a highly customizable, low-code Configuration Management Database (CMDB),... -
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Pandora Open
Open Source Monitoring System for performance and availability.
Pandora OPEN is a high-performance, 100% open-source monitoring ecosystem, born as the independent evolution of the Pandora FMS community branch after version 777. Licensed under GPLv2, it provides a modular and sovereign platform for supervising networks, servers, and applications without commercial dependencies. It features multi-platform agents, remote monitoring (SNMP, WMI, HTTP), GIS maps, and advanced visual dashboards. Entirely maintained by the community on GitHub, it ensures total... -
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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i-doit - Open Source CMDB & ITSM Tool
ITIL conform CMDB solution for documenting your entire IT landscape
...i-doit allows services to be documented as a logical grouping of objects placed in relation to each other. This provides the basis for (ITIL) processes such as Change and Problem Management, helps to control and manage the SLA (Service Level Agreement) or the communication with users. Its interfaces to other ITSM applications (like Nagios, Request Tracker etc.) allow the entering of data only once in the ITSM environment. i-doit maintains one holistic view of the operational situation. -
Secure File Transfer for Windows with Cerberus by RedwoodCerberus supports unlimited users and connections on a single IP, with built-in encryption, 2FA, and a browser-based web client — all deployable in under 15 minutes with a 25-day free trial.
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Easy Database Forms For All
Create Web Based Forms Quickly, With In-built DB, For All Your Teams
Please watch the video till 18m:00s / screenshots below for easy installation steps. This video is taken from my other project, with many similarities and some naming differences. After installation, login to the Administrator Page with : Username : root Password : change_this and look at the team1 database and the sample_table in it, from all aspects. You can now create your own tables/forms. Also, login into the team1 user page ( from homepage ) with : Username : team1... -
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Faveo Helpdesk
Open source help desk ticketing system
...It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp and Twitter, and can be customised according to your particular business requirements. -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
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trackMySLA is a web based open source SLA management and reporting application intended to keep track and report on how web services are meeting defined SLA (Service Level Agreement) commitments.
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The ((OTRS - Manager)) is an easily to use reporting framework for OTRS (Open source Ticket Request System). For different agent-groups, queues and periods you can predefine statistics and display them as table or graphical chart or print them as report.
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Web-based Business Workflow management tool, supporting email & SMS notifications of tasks organized into arbitrarily complex Business Processes. Includes escalations, group-based access control, reporting, SLA measurements and trouble tickets.
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A SLA management web interface. It supports receiving tickets from 3rd-party software and manage them as well as generating reports.
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PSWeM is a SLM (Service Level Management) software for networks . It’s 100% web-based, specifically executing administration tasks of SLA (Service Level Agreement) and QoS (Quality of Service). It uses SNMP and RRDTool to make graphs for now.
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