Search Results for "asterisk call center"
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Showing 79 open source projects for "asterisk call center"
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ViciStack - VICIdial Call Center Tools
VICIdial call center optimization tools, monitoring utilities, and per
VICIdial call center optimization tools, scripts, and monitoring utilities for system administrators and call center managers. Includes performance tuning guides, AMD (Answering Machine Detection) analysis tools, compliance automation scripts, and real-time monitoring dashboards for VICIdial-based contact centers running on Asterisk PBX. Key features: - Server performance monitoring and alerting - AMD accuracy tuning and analysis - Campaign optimization scripts - Compliance and DNC automation - Asterisk dialplan utilities - Real-time agent and queue dashboards Visit https://vicistack.com for documentation, guides, and community resources. -
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FusionPBX
A domain based multi-tenant PBX & voice switch for FreeSWITCH
FusionPBX is a multi-tenant PBX and voice switch for FreeSWITCH, a highly scalable, multi-threaded, cross-platform communication platform. FusionPBX can be used either as a single or domain based PBX, and offers several functionalities: as carrier grade switch, call center server, voicemail server, fax server, conference server, VoIP server, multi-tenant appliance framework and so much more. It also offers unlimited extensions, device provisioning, music on hold, call parking, automatic call distribution and many other superb features. Give your company the business functionality and corporate level phone system it needs with FusionPBX! -
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Asterisk GUI client, VICIdial
VICIdial Contact Center Suite
This software suite is designed to extend the functionality of the Asterisk PBX through platform-independant web-client applications. Includes the VICIdial inbound/outbound contact center application. The suite is scalable across multiple Asterisk servers. -
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vcf2maf
Convert a VCF into a MAF
vcf2maf is a Perl-based tool developed by the Memorial Sloan Kettering Cancer Center to convert Variant Call Format (VCF) files into Mutation Annotation Format (MAF) files. This conversion standardizes variant annotations, facilitating downstream analyses in cancer genomics. -
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ictcrm
Customer Relation Management Software with CTI integration support
The Open Source CRM software SuiteCRM is enhanced to have communications capabilities. SuiteCRM is customized and integrated with ICTContact, the Asterisk-based advanced contact center software. It enables CRM users to make and receive calls directly from CRM, also export leads/contacts to the contact center, and run campaigns through ICTContact to connect with their customers with ease. ICTContact is advanced contact center software featuring omnichannel communications, unified communications, IVR studio, CRM operations, Collaboration, CRM business automation and integration, and multi-tenant and white label support suitable for contact centers, call centers, entrepreneurs, and Service Providers. ... -
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WALA
Libraries for Analysis, with frontends for Java, Android, and JS
The T. J. Watson Libraries for Analysis (WALA) provide static analysis capabilities for Java bytecode and related languages and for JavaScript. The system is licensed under the Eclipse Public License, which has been approved by the OSI (Open Source Initiative) as a fully certified open-source license. The initial WALA infrastructure was independently developed as part of the DOMO research project at the IBM T.J. Watson Research Center. In 2006, IBM donated the software to the community. The... -
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CalLite CRM
Software per Call Center
...Tu potrai, da ogni dispositivo fisso o mobile, amministrare e controllare l’attività del tuo Call Center. -
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Enterprise-grade ITSM, for every businessFreshservice is an intuitive, AI-powered platform that helps IT, operations, and business teams deliver exceptional service without the usual complexity. Automate repetitive tasks, resolve issues faster, and provide seamless support across the organization. From managing incidents and assets to driving smarter decisions, Freshservice makes it easy to stay efficient and scale with confidence.
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w3up
Client for the w3up API
w3up-client and the available hosted APIs are currently beta preview features. JavaScript library that provides a convenient interface to the w3up platform, a simple "on-ramp" to the content-addressed decentralized IPFS network. w3up services use ucanto, a Remote Procedure Call (RPC) framework built around UCAN, or User Controlled Authorization Networks. UCANs are a powerful capability-based authorization system that allows fine-grained sharing of permissions through a process called... -
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VitalPBX
Unified Communications System - PBX System
VitalPBX is a free telephone and communications PBX system for companies. It is a complete platform that can be installed on the physical hardware on the site or as a hosted application. VitalPBX acts as the upper layer interface for the Linux base and then Asterisk (one of the most popular communication toolkits in the world). For this reason, VitalPBX is the graphic user interface between you and the complex world of modern communications. VitalPBX will help you implement a secure... -
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Elastix
Unified Communications Server
Elastix is a software-based PBX powered by 3CX and based on Debian. An open-standards solution, Elastix is an easy to install and manage UC system compatible with popular IP phones, gateways and SIP trunks. Elastix is complete with unified communications features such as integrated WebRTC video conferencing, chat, presence and softphones and smartphone clients for Windows, Mac, iOS and Android. -
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Omelette
Omelette is a simple, template based autocompletion tool for Node
Omelette is a minimalist tool for adding shell autocompletion to Node.js and Deno command-line apps. Using a tagged-template DSL, it supports Bash, Zsh, and Fish. Developers define CLI structures, bind events to completion nodes, and call .init() to register completion scripts. It’s used by projects like Office 365 CLI and App Center, and is MIT‑licensed. -
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ChinaMobilePhoneNumberRegex
Regular expressions that match the mobile phone number in China
...Since MNP has been piloted in some areas, for users who have changed to another carrier, the mobile phone number prefix can no longer reflect its current carrier. According to the relevant documents of the MIIT, the voice call function is allowed in 145 / 147 / 149 prefixes, carriers can decide whether to provide voice call function according to the needs of their customers. At present, the 147 / 149 prefixes that support voice calls is available. Operated by China Transport Telecommunication & Information Center. -
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AutoBridge
Home Agent Solution for Avaya by AutoBridge
The AutoBridge enables Home Agent solution for Avaya contact center. The tool monitors a pool of Avaya extensions in the contact center, it bridges Avaya and Asterisk extensions together whenever any of the Avaya extension has incoming or outgoing call. This enables home agent who is stayed at home can operate his/her CRM application via a VPN connection and speaks to his/her customer using an Internet SIP phone. -
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SmartFink
The Best Asterisk Desktop Managing and Monitoring App
SmartFink is the best Asterisk Monitoring and Managing App for your Desktop, It has many features like Drag & Drop, Extensions Status, Queue Status, Number Dialing, Recording, Barge & Whisper ... -
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Go Graphics
Go Graphics - 2D rendering in Go with a simple API
gg is a library for rendering 2D graphics in pure Go. There are lots of examples included. They're mostly for testing the code, but they're good for learning, too. It is often desired to center an image at a point. Use DrawImageAnchored with ax and ay set to 0.5 to do this. Use 0 to left or top align. Use 1 to right or bottom align. DrawStringAnchored does the same for text, so you don't need to call MeasureString yourself. gg supports linear, radial and conic gradients and surface patterns. You can also implement your own patterns. ... -
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bcmslight
BCMS Reports with Notification Light
BCMSLight is a BCMS report with visual notification software for Avaya contact center. The software integrated with a USB lighting device and showing the call queue status by turning on the lighting device and change the color to YELLOW or RED when a warning threshold or critical threshold is reached respectively. -
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Vodia PBX
A Better PBX For Your Business
Vodia PBX has included a complete suite of business telephony features for on-premise and cloud-based telephony deployments. Sign up at https://vodia.com/en/register and receive your free Vodia license. -
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[READ] The navbar for some reason disappears upon first setup, to bring it back navigate to Settings -> Configurations -> Navigation and slide "Allow navigation bar" Based On Latest Google Android 8.1.0 Resurrection Remix Crowdin : https://crowdin.com/project/resurrectionremix/
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Activa brings the Asterisk IP PBX to the call center. Built on top of Asterisk, Activa components enable successful call center implementations adding value in areas such as computer telephony, screenpop&click2dial, agent control, automatic dialing...
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Sudamod
SudaMod is a custom Rom made based on Lineage OS
SudaMod is a custom Rom made based on Lineage OS and has given keen priority for the Performance and battery. This Rom is Bundled with many features which you will love to have in any of your Custom Roms. -
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oreka
Enterprise telephony recording and retrieval system
...The project currently supports recording voice from VoIP SIP, Cisco Skinny (aka SCCP), raw RTP and audio sound device and runs on multiple operating systems and database systems. It can record audio from most PBX and telephony systems such as BroadWorks, Metaswitch, Asterisk, FreeSwitch, OpenSIPS, Avaya, Nortel, Mitel, Siemens, Cisco Call Manager, Cosmocom, NEC, etc... It is amongst others being used in Call Centers and Contact Centers for Quality monitoring (QM) purposes. -
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This is a LAMP-based call center system to support local communities. Operators keep track of incomming calls, do calls back to the clients. Interface is via web browser. The idea was borrowed from http://www.goodmorningproject.org/ .
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