Open Source ChromeOS Help Desk Software

O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente!

CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the standard vertical solutions, already configured: CMDBuild READY2USE and openMAINT.

ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.

IMPORTANT: SEE NOTE IN RELEASES DISCUSSIONS ABOUT EMAIL ISSUES. Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database

Support Incident Tracker (or SiT!) is a web based application for tracking technical support calls/emails. Engineers work to Service Level Agreements and incidents are flagged if they stray outside of them.

"Mibew Messenger" - is unique software allowing visitors of your site to chat with your operators. This repo should be treated as an obsolete. For modern version of Mibew Messenger see https://sourceforge.net/projects/mibew/

This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin Username: admin Admin Password: change_this from any PC on your Local Network. Then setup your "SMTP Server" details from the Settings -> Email option. This will help in the flow of all emails from the system. Then setup up your Categories/Departments & Team/Staff Accounts. Once setup & running, please ensure that a Backup of the system, is taken regularly, to avoid any issues. These are covered in the video. Google Search helps in finding more about hesk.

PHP Video Live Support edition can be used for installing a video live support solution for unlimited departments and moderators. Video Messenger Web Application + private 2 way video chat + multiple simultaneous private chats + as you type preview + public department video and chat + user thumbnail, status in list + usage scenario toggles (messenger, support, private show...) + private show request + private session control for PPV integrations + p2p groups support + 100% web based for clients

PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English

Firefly is a multi-user professional help desk system with several additional applications including company and contact management, knowledge database management, and contracts management. Firefly is also an application framework providing services such

Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.

A bugtracker written in PHP

AvieOnline Framework solution for Small-Medium Enterprises in the any business application. With implementations for Real Estate, Data Collaboration, Forums, CRM Help Desk, Accounting Softwares (Payroll, Time Tracker, others). This uses (Java 2 Enterpris

BIGdesk is a customizable Help Desk/Trouble Ticketing System. It allows web submission of tickets and e-mail submission. It is currently written in PHP and uses a MySQL db with patTemplate for the template engine.

DDesk is a ticket, task and issue management application. Profiled for desk-side support companies. Includes client UI, partner and internal UI. (Not in active development since 2006) Released under Apache License 2.0, user, reuse as you will.

Bug tracking PHP application, intended to enable final users to report and track bugs or issues, allowing managers to open/assign this bugs to developers. Real easy time tracking interface, and ajax attachments management. Custom reports supported.

Obat, Help Desk Solution develop on top of Cimande. The system will have a request and response of a problem, make a solved problem become FAQ. This is an Indonesian IT Ministery project.

I have migrated the project to github: https://github.com/utkarsh2012/BookMyDoc

Bookingpad is an online booking system. It aims are: 1) To provide an easy to use interface for people booking, 2) To be flexible enough to be used for a variety of purposes. 3) Take online payments (through PayPal).

A php based bug tracking system using a sql database back end. The main focus is on user management and a single database for everything. The tracker needs to simple and functional at the same time. The secondary focus is on design, using CSS to 'skin'

Bulgarian Language for Help Desk Software HESK™. This project was created with the initiative to translate and localize this wonderful software witch allowing you to set up a Web-based ticket support system quickly and easily.

This aims to offer a jQuery based autocomplete facility for custom fields in Bugzilla. It offers o A fully customisable configuration interface o Autocomplete results based on data in the focus field and others if desired o Autocomplete completion to the focus field and others if desired

This should be a wonderful web based application to manage/track customer requests. Customer information, custom plans and support request tracker are available. Searching is there by various parameters. Advance searching feature will be added soon.

Enterprised Help Desk is developed using J2EE technologies aimed at providing services to Help Desk based Companies.

Student's Assessment System.