The tool captures ECHI data, then imports the data database and Splunk
The ctiSVR is a CTI server for IVR system and front-end applications
Agent Status Notification Light for Avaya
Monitor trunk and hunt group and sends notification emails
Enterprise telephony recording and retrieval system
The bcmsSVR can access real time and historical reports from Avaya CM
The AstLogger enable call recording in Asterisk for Avaya system.
The ivrSVR is a CTI server for IVR system and front-end applications
Monitor Abandon and Short Duration Calls using Avaya TSAPI library
Implement Screen Pop for Avaya PBX
Performs auto greeting function for call center agents
This tool uses Avaya TSAPI library and acts as a call routing server