Search Results for "ict help desk"
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Showing 116 open source projects for "ict help desk"
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Software Testing Platform | TesteumTired of bugs and poor UX going unnoticed despite thorough internal testing? Testeum is the SaaS crowdtesting platform that connects mobile and web app creators with carefully selected testers based on your criteria.
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Free CRM Software With Something for EveryoneThink CRM software is just about contact management? Think again. HubSpot CRM has free tools for everyone on your team, and it’s 100% free. Here’s how our free CRM solution makes your job easier.
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Socket Help Desk Solution
A Platform Agnostic Help Desk Application for customer support teams
Socket Help Desk Application is a cross-platform customer support application. It enables customer support teams chat with customers via text, audio and video conversation. It also enables technical support teams share their screen with visitors thus allowing the visitor see what the staff is doing on their screen. -
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Faveo Helpdesk
Open source help desk ticketing system
Faveo Helpdesk is an automated, web-based help desk system for managing customer support. It serves as an easy to install, easy to use and cost-effective ticket management solution for startups, SMEs and enterprises. Faveo Helpdesk enables you to efficiently tackle customer service management, incident management and SLA management, with a built-in knowledge base so you can share information with staff and customers. It’s been integrated with numerous platforms including Facebook, WhatsApp... -
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Papermerge
Open Source Document Management System for Digital Archives
Papermerge is an open source document management system (DMS) primarily designed for archiving and retrieving your digital documents. Instead of having piles of paper documents all over your desk, office or drawers - you can quickly scan them and configure your scanner to directly upload to Papermerge DMS. Store, organize and index scanned documents in PDF, JPEG and TIFF formats. Instantly find relevant information using full text, tags and metadata-based search. Papermerge is free and open... -
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CMDBuild -Platform for Asset Management
Environment for configuring customized applications Asset Management
CMDBuild is the open source web environment for the configuration of custom applications for the Asset Management. With CMDBuild you can build and extend your own CMDB, modeling it according to the needs of your Organization. You can configure workflows, reports, dashboards, schedule operations and checks, manage documents, georeference your asset in maps or view them in 3D models. You can also interoperate with external solutions through webservices. Or you can choose one of the... -
Secure remote access solution to your private network, in the cloud or on-prem.OpenVPN is here to bring simple, flexible, and cost-effective secure remote access to companies of all sizes, regardless of where their resources are located.
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OcoMon - PHP
Sistema Completo para gestão de demadas de suporte técnico e ativos
O Ocomon é um sistema de Helpdesk voltado para o gerenciamento completo de chamados de suporte e controle integrado de inventário para equipamentos de informática. Possui muitas funcionalidades interessantes como controle de SLAs e parada de relógio. Experimente! -
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qdPM is a free web-based project management tool suitable for a small team working on multiple projects. It is fully configurable. You can easy manage Projects, Tasks and People. Customers interact using a Ticket System that is integrated into Tasks. Compatible with php 7.2+ and php 8.0+
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FreeScout Helpdesk
Best open source helpdesk & shared mailbox
FreeScout is the super lightweight and powerful free open source help desk and shared inbox built with PHP. It can be easily deployed even on a shared hosting. Here are just some of its features: slick modern design, free iOS and Anroid apps, seamless email integration, auto replies, internal notes, collision detection, modules allowing to integrate with WhatsApp, Facebook or Telegram, Knowledge Base, Live Chat, CRM, Customer Portal, Canned Responses and much more. -
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helpdesk ticketing system, knowledgebase
The Free & Popular HESK Web Based Software in Complete Virtual Machine
This VM is created for 2 reasons: 1. Very little initial setup work required to make a Help Desk live, within minutes. 2. This system should keep running for Years, without requiring Updates / Breakages. If you are new to Virtual Machines, then please watch the Video below ( taken from my other project. just replace td with hd wherever mentioned ) After starting this VM, please login to its administration panel with: Website Address: https://hd.local/ ( Accept Any Warnings ) Admin... -
Red Hat Enterprise Linux on Microsoft AzureRed Hat Enterprise Linux (RHEL) on Microsoft Azure provides a secure, reliable, and flexible foundation for your cloud infrastructure. Red Hat Enterprise Linux on Microsoft Azure is ideal for enterprises seeking to enhance their cloud environment with seamless integration, consistent performance, and comprehensive support.
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Mibew Messenger is an open-source live support application allowing visitors of your site to chat with your operators.
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GM Online Registration
Web Online Registration and Payment System for Events
IMPORTANT: SEE NOTE IN RELEASES DISCUSSIONS ABOUT EMAIL ISSUES. Online registration and payment system for events, to be added to an existing web site (HTML or WordPress). Can be used for any type of registration that requires payment, such as events, membership, etc. Consists of HTML, CSS, Javascript, PHP, and MySQL files. Requirements: PayPal Seller account linked to a bank account Web Server with PHP scripting (version 5, 7, or 8) and MySQL database -
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Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been... -
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Inventory Forms
Inventory Forms
Inventory Transfer Forms and Case Management System. This system is designed to create and collect inventory's transfer documents. The created and printed document can be passed to a customer with the inventory as a transfer form. The system has an advanced search function useful to find a specific document by various fields. The second function is the service requests' management system. The service requests for the transferred inventory could be registered to the system and... -
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Canteen Calandreta
Tool to manage canteen, nursery and events registrations of a school.
..., ...). A translation in Occitan is now available ! Note a part of source code comes from ASTRES project (GPL help-desk software). ---- Ce logiciel a été développé par la Calandreta de Muret, école associative Occitane (Escòla Calandreta Murèth). Il permet de gérer les inscriptions des enfants à la cantine, à la garderie, d'envoyer les commandes par mail et de suivre la facturation des familles. Il permet également le suivi de l'organisation d'événements festifs via "Coopération". -
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Helpdezk
HelpDEZk is a powerfull software that manages requests/incidents.
HelpDEZk is a powerfull software that manages requests/incidents. It has all the needed requirements to an efficient workflow management of all processes involved in service execution. This control is done for internal demands and also for outsourced services. HelpDEZk can be used at any company’s area, serving as an support to the shared service center concept, beyond the ability to log all the processes and maintain the request’s history, it can pass it through many approval... -
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FuzzyWuzzy
Fuzzy string matching in Python
We’ve made it our mission to pull in event tickets from every corner of the internet, showing you them all on the same screen so you can compare them and get to your game/concert/show as quickly as possible. Of course, a big problem with most corners of the internet is labeling. One of our most consistently frustrating issues is trying to figure out whether two ticket listings are for the same real-life event (that is, without enlisting the help of our army of interns). To pick an example... -
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lfsd
Help Desk Software
lfsd is a free help desk software. lfsd is a web application, writed in PHP, jQuery and MySQL database. There are the customers support, the projects management, the technical contracts management, the suppliers management, the advanced statistics. lfsd is translated in italian and english. -
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PHD Help Desk is a PHP+Javascript+MySQL open source Help Desk tracking software, very usefull for the help desk incident registration, follow up and managing of them, with knowledge data base access. Interface and docs available in Spanish and English
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NASH OS
Nash Operating System for Modern Ecommerce
The all-built-in-one, automatic, ready-to-go out-of-box, easy-to-use state-of-the-art, and really awesome NASH OS! Over 25,000+ flexible features and controls and all scalable!! The most powerful solution ever built to instantly deliver new heights of online ecommerce enterprise to you. -
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zencart-italia
Distribuzione e localizzazione E-commerce Zen Cart Italia
Italian localization for Zen Cart, a PHP e-commerce sw. Built on a foundation of OScommerce GPL code, it provides an easy-to-setup and run online store. Localizzazione italiana di Zen Cart, software gratuito (GPL) per creazione e gestione di show room o di e-commerce online. -
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Maintenance Manager is a Help Desk Application written using Java to allow tracking of "trouble" tickets and their resolution. Please see http://maintmgr.sourceforge.net for installation instructions
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ownticket
Easy to use ticket system for internal workflow
If you want to get/give some work to your colleagues/manager/... with easy web Interface and using out of the box - then this is your software. Use bootstrap framework --> usabel on all browsers incl. mobile devices. It is designed for companys (or privat) internal workflows - no external user access at the moment - no external ticket access (without a given user). Tickets with subtickets and many more features :-) -
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A very flexible web based ticket/issue tracker with multiple clients and projects, fully configurable fields, categories, stati and status transitions - all on a per project basis. Track any process you want! Available under an BSD license from MAPIX Technologies
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WebIssues
Issue tracking and team collaboration system
WebIssues is an open source, multi-platform system for issue tracking and team collaboration. It can be used to store, share and track issues with various attributes, description, comments and file attachments. The system is easy to install and use but has many capabilities and is highly customizable. Website: https://webissues.mimec.org/ The current development version of WebIssues can be found at https://github.com/mimecorg/webissues -
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ASTRES
PHP powerful help-desk web software
ASTRES is used in a helpdesk of the french civil aviation and allow to manage customer tickets (with workflow and level tree-view), internal actions between actors, diffused/received documents, sent/received material, planning, stats, reporting, news.