[moregroupware-devel] [ moregroupware-Feature Requests-815046 ] Additional fields in TTS (any maybe other modules)?

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Feature Requests item #815046, was opened at 2003-09-30 04:33
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Category: TTS
Group: None
Status: Open
Priority: 5
Submitted By: Nobody/Anonymous (nobody)
Assigned to: Nobody/Anonymous (nobody)
Summary: Additional fields in TTS (any maybe other modules)?

Initial Comment:
Hi folks!



First at all: great work! I'm just testing the newest 

demo-version 0.6.9 and am positive suprised. There are 

some bugs, but I think You will solve these problems in 

mean time.



But now I have a question for the TTS (and may be, this 

can be relevant for all other modules):



I'm working as a consultant in the dp-business. For that 

reason a TTS should contain some additional category 

fields like application, system/platform, release-id, etc.



In the ticket-overview these (or some of these) fields 

should be selectable, so that a person can exactly 

select a specific category, he is reponsible for.



Will/would You add a function to specify additional fields 

and the approriate static data for this field via admin 

section? If yes, when will be a realistic date for 

realization/implementation? If no, can You give me an 

idea, how I can implement by myself (I'm very familar 

with PHP, so this will not cause really a problem for me) 

without loosing the possibility of participating in the 

further development of this module.



In general it would be a good idea to implement auto-

assignment of tickets to persons according to specific 

rules defined in the admin section.



Once more: grate work!



Thanks in advance and kind regards

Reinhard Hansmann

(email: Rei...@fu...)



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