[moregroupware-tracker] [ moregroupware-Support Requests-1510469 ] Problems with webmail - HELP!!

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Support Requests item #1510469, was opened at 2006-06-22 11:04
Message generated for change (Comment added) made by liedekef
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https://sourceforge.net/tracker/?func=detail&atid=404019&aid=1510469&group_id=32034

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Category: None
Group: None
Status: Open
Resolution: None
Priority: 5
Submitted By: grazingadam (grazingadam)
Assigned to: Nobody/Anonymous (nobody)
Summary: Problems with webmail - HELP!!

Initial Comment:
Hi,

I use moregroupware webmail version 0.7.2 for my
organisation and recently I have been experiencing
several problems with the programme.  Suddenly I am
unable to access archived emails received 2 months or
longer ago – this error messages appears: 

This E-mail can not be found on the filesystem, is
damaged or possibly in use.
Number in Database: message_id=24389
Filename: Disabled for security reasons.

As many of these emails contain information I need, I
really need to work out how I can read these emails.

Also this week another problem has developed where
emails that I am sending are not getting through to the
recipients even though according to webmail the
messages are being sent successfully.  

I don’t really know how the technical support for the
webmail works as I inherited this system from a
previous administrator but would very much appreciate
some guidance as my organisation relies on this system
for communications.  


Many thanks, Adam Cormack
Email: ada...@ho...
ada...@gr...
Tel: +44 (0)1636 670095


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>Comment By: Franky Van Liedekerke (liedekef)
Date: 2006-06-25 20:37

Message:
Logged In: YES 
user_id=109671

please first upgrade to the latest released version and then
try again. Also look in the error logs of your webserver, it
might be that the user running the webserver has no access
to those files anymore (if you changed anything)

Franky

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You can respond by visiting: 
https://sourceforge.net/tracker/?func=detail&atid=404019&aid=1510469&group_id=32034