[Arianne-commits] stendhal/src/games/stendhal/server/actions/admin SupportAnswerAction.java, 1.15, 1.16

[Katie <ky...@us...>]

Update of /cvsroot/arianne/stendhal/src/games/stendhal/server/actions/admin
In directory 23jxhf1.ch3.sourceforge.com:/tmp/cvs-serv2859/src/games/stendhal/server/actions/admin

Modified Files:
	SupportAnswerAction.java 
Log Message:
add some shortcuts for answering common questions, mostly including links to the wiki, the faq, etc. They are accessed by doing /supportanswer playername $keyword where keywords are things 
like wiki, faq, etc. an unknown keyword sends the admin a list of existing ones incase they forgot or mistyped it. They are all suitably polite and friendly.


Index: SupportAnswerAction.java
===================================================================
RCS file: /cvsroot/arianne/stendhal/src/games/stendhal/server/actions/admin/SupportAnswerAction.java,v
retrieving revision 1.15
retrieving revision 1.16
diff -C2 -d -r1.15 -r1.16
*** SupportAnswerAction.java	15 Mar 2009 18:15:11 -0000	1.15
--- SupportAnswerAction.java	30 Apr 2009 12:42:05 -0000	1.16
***************
*** 23,34 ****
  	public void perform(final Player player, final RPAction action) {
  		if (action.has(TARGET) && action.has(TEXT)) {
  			final String message = player.getTitle() + " answers " + Grammar.suffix_s(action.get(TARGET))
! 					+ " support question: " + action.get(TEXT);
  
! 			new GameEvent(player.getName(), SUPPORTANSWER, action.get(TARGET), action.get(TEXT)).raise();
  			final Player supported = SingletonRepository.getRuleProcessor().getPlayer(action.get(TARGET));
  			if (supported != null) {
  
! 				supported.sendPrivateText("Support (" + player.getTitle() + ") tells you: " + action.get(TEXT) + " \nIf you wish to reply, use /support.");
  				supported.notifyWorldAboutChanges();
  				SingletonRepository.getRuleProcessor().sendMessageToSupporters(message);
--- 23,71 ----
  	public void perform(final Player player, final RPAction action) {
  		if (action.has(TARGET) && action.has(TEXT)) {
+ 			String reply = action.get(TEXT);
+ 			
+ 			// test for use of standard response shortcut, and replace the reply message if so
+ 			if (reply.startsWith("$")) {
+ 				if("$faq".equals(reply)) {
+ 					reply = "Hi, you will find the answer to your question in the Stendhal FAQ. It's very helpful " +
+ 							"so read it thoroughly! #http://stendhal.game-host.org/wiki/index.php/StendhalFAQ";
+ 				} else if ("$faqsocial".equals(reply)) {
+ 					reply = "Hi, this issue is discussed on the stendhal FAQ and how to deal with it is described there. " +
+ 							"Please read carefully " +
+ 							"#http://stendhal.game-host.org/wiki/index.php/StendhalFAQ#Player_social_problems";
+ 				} else if ("$faqpvp".equals(reply)) {
+ 					reply = "Hi, this issue is discussed on the stendhal FAQ and how to deal with it is described there. " +
+ 							"Please read carefully " +
+ 					"#http://stendhal.game-host.org/wiki/index.php/StendhalFAQ#Player_vs_Player";
+ 				} else if ("$wiki".equals(reply)) {
+ 					reply = "Hi, this is a question which is answered on the Stendhal wiki, please look on " +
+ 							"#http://stendhal.game-host.org/wiki/index.php/Stendhal as this is full of useful information.";
+ 				} else if ("$knownbug".equals(reply)) {
+ 					reply = "Hi, thank you for telling us about this bug, we have found it ourselves too and " +
+ 							"it's already reported. Thank you though!";
+ 				} else if ("$bugstracker".equals(reply)) {
+ 					reply = "Hi, it sounds like you have found a new bug. Please could you create a bug report, " 
+ 						+ "details on how to do this are at #http://stendhal.game-host.org/wiki/index.php/SubmitBug "
+ 						+ "- thank you very much.";
+ 				} else if ("$abuse".equals(reply)) {
+ 					reply = "That question is not suitable for support. Please use #http://stendhal.game-host.org and the wiki " +
+ 					    "#http://stendhal.game-host.org/wiki/index.php/Stendhal as information sources. Repeated abuse of " +
+ 					    "the support channel will be punished.";
+ 				} else {
+ 					player.sendPrivateText(reply + " is not a recognised shortcut. " +
+ 							       " Did you mean $faq, $faqsocial, $faqpvp, $wiki, $knownbug, $bugstracker or $abuse?");
+ 					// send no support answer message if the shortcut wasn't understood
+ 					return;
+ 				}				
+ 			}
+ 			
  			final String message = player.getTitle() + " answers " + Grammar.suffix_s(action.get(TARGET))
! 					+ " support question: " + reply;
  
! 			new GameEvent(player.getName(), SUPPORTANSWER, action.get(TARGET), reply).raise();
  			final Player supported = SingletonRepository.getRuleProcessor().getPlayer(action.get(TARGET));
  			if (supported != null) {
  
! 				supported.sendPrivateText("Support (" + player.getTitle() + ") tells you: " + reply + " \nIf you wish to reply, use /support.");
  				supported.notifyWorldAboutChanges();
  				SingletonRepository.getRuleProcessor().sendMessageToSupporters(message);