Search Results for "customer calls tracker"
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Showing 77 open source projects for "customer calls tracker"
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ConnectWise ScreenConnect, formerly ConnectWise Control, is a remote support solution for Managed Service Providers (MSP), Value Added Resellers (VAR), internal IT teams, and managed security providers. Fast, reliable, secure, and simple to use, ConnectWise ScreenConnect helps businesses solve their customers' issues faster from any location. The platform features remote support, remote access, remote meeting, customization, and integrations with leading business tools.
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Evolia is a web and mobile platform that connects enterprises with 1000’s of local shift workers and offers free workforce scheduling and time and attendance solutions. Is your business on Evolia?
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1
Chatwoot
Open-source customer engagement suite, an alternative to Intercom
If you have questions, are confused, or just want to understand our product better, we've got your back. Customer engagement suite, an open-source alternative to Intercom, Zendesk, Salesforce Service Cloud etc. Chatwoot is an open-source, self-hosted customer engagement suite. Chatwoot lets you view and manage your customer data, communicate with them irrespective of which medium they use, and re-engage them based on their profile. Talk to your customers using our live chat widget and make use... -
2
Rocket.Chat Community Version
The Leading Open Source Communication Hub | Community Version
Own your Communication with the all-in-one platform made for customer support and team collaboration. Lead with the open-source power: data security and flexibility at your hands. *NOTE: This is our Community Version product page. To know more about all of the possibilities within Rocket.Chat, check our Enterprise product page https://sourceforge.net/software/product/Rocket.Chat/ Rocket.Chat is a reliable communication platform for high-private team chatting and collaboration. Highly... -
3
dj-stripe
dj-stripe automatically syncs your Stripe Data to your local database
Dj-stripe is an extensible wrapper around the Stripe API that continuously syncs most of the Stripe Data to your local database as pre-implemented Django Models, out of the box! This allows you to use the Django ORM, in your code, to work with the data making it easier and faster! For example, if you need to interact with a customer subscription, you can use dj-stripe’s Subscription Model, in your code, to get the subscription data for that customer as well as the related models’ data too... -
4
amazon-connect-wisdomjs
Gives you the power to build your own Wisdom widget
... Salesforce and ServiceNow, as well as internal wikis, FAQ stores, and file shares. With Wisdom, agents can search across connected repositories to find answers and quickly resolve customer issues. In addition, Wisdom uses real-time speech analytics and natural language processing (NLP) from Contact Lens for Amazon Connect to detect customer issues during calls, and then provide agents with recommendations and answers. Wisdom provides faster issue resolution and improved customer satisfaction. -
Out-of-the-box scripts. Around-the-clock monitoring. Unmatched automation capabilities. Start doing more with less and exceed service delivery expectations.
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5
loonflow
A workflow engine base on django python
a workflow engine base on django The django-based workflow engine system (called through the http interface, can be used as a unified workflow engine within the enterprise, providing all workflows such as permission application, resource application, release application, leave, reimbursement, it service, etc. Scenario services), if there is a certain development capability, it is recommended to use only the back-end engine function, and the front-end customized development according to the... -
6
Chaskiq
Full featured live chat, support & marketing platform
Chaskiq's plugin architecture allows for a variety of conversational experiences to take them to the next level. For example: Schedule meetings with Calendly, provide means of payment directly from the webchat, initiate video calls via Zoom, integrate your shopping carts or trigger subsequent actions via Zapier. In short, create experiences that create value for your customers. There are no limits! One of the most robust webchats that allows extending its functionalities by integrating multiple... -
7
pongo2
Django-syntax like template-engine for Go
.... Please contact us if you’re using pongo2 to have you added to the list of users. We offer free, low priority support in our GitHub issue tracker and commercial prioritized support (such as consulting, private feature development and paid bug fixing). -
8
Tracker Sync
Issue Tracker Synchronisation Tool
When running an issue tracker -- e.g. for tracking bugs and feature requests of a software project -- sooner or later the requirement arises that you want to synchronize certain issues with an external issue tracker. External issue trackers might be run by an external open source project where you're monitoring certain issues because bugs you're tracking locally depend on fixes of the remote project. Or you're a company tracking issues of their customers -- the customer may run... -
9
Roundup Issue Tracker
Simple-to-use/-install issue-tracking system: web, REST, email, CLI
Roundup is a simple-to-use and -install issue-tracking system with command-line, web, REST, XML-RPC, and e-mail interfaces. It runs on python 2.7 or 3.6 or newer. Roundup has been deployed for: * bug tracking and TODO list management (the classic installation) * customer help desk support (with a wizard for the phone answerers, linking to networking, system and development issue trackers) * issue management for IETF working groups * sales lead tracking ...and so on. It's been... -
We design our technology to make workforce management easier. APS offers core HR, payroll, benefits administration, attendance, recruiting, employee onboarding, and more.
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10
EspoCRM - Open Source CRM
Moving in the right direction together!
EspoCRM software is that it’s fully customizable. We strive to create a solution that fits different business and industry needs, without having to rely on a “one size fits all” approach or make you spend a fortune on customization. Demo: https://www.espocrm.com/demo/ Installation: https://docs.espocrm.com/administration/installation/ Customer relationship management (CRM) software is developing every day due to ever-changing global business environment and rapid advances... -
11
Epesi BIM Free & Open Source CRM
Lighweight CRM, easy to use Kickstarter for web based ERP
EPESI BIM (Business Information Manager) is a fully functional web CRM/ERP application to store, organize, access and share business records. Manage your data precisely, flexibly and easily, simplifying internal communication and making work-flow more efficient. Epesi has been designed as a Kickstarter project and provides "no code" and "low code" environment for developers. You can quickly create your own modules: https://epesi.org/devtutorial/helloworld Setting up EPESI Web Application... -
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Joforce CRM
Open Source CRM gets better with Joforce.
Joforce CRM helps you efficiently manage your business sales, support, and marketing activities in a single interface. Access, and store your customers data. Joforce gives you complete control over the customer and other data. You can maintain a long-term relationship with customers. Email them and make calls to them right from the CRM. This lets you easily engage with your customers without juggling another application. Features like Kanban view for deals and other modules, PDF Maker... -
13
DNP3 Protocol Win Linux test tool code
DNP3 Outstation and client simulator, Source code Library, win, Linux
... Code Library, Static and Dynamic Libraries for Windows, Linux, QNX - C, C++, C# .NET Demo Kit (Raspberry Pi & BeagleBone Black) or Customer specific Hardware. http://www.freyrscada.com/dnp3-ieee-1815.php Get a free DNP3 Protocol Development Bundle In the Development Bundle, We included DNP3 Outstation Server & Master Client Simulator, Windows & Linux SDK. DNP3 protocol Video Tutorial https://www.youtube.com/playlist?list=PL4tVfIsUhy1abOTxSed3l56FQux5Bn_gj -
14
DNP3 Protocol Code Win Linux download
DNP3 Protocol Source code Library Outstation and client Win Linux
... 1815) Server & Client Simulator, Windows & Linux SDK. http://www.freyrscada.com/dnp3-ieee-1815.php Video Tutorial https://www.youtube.com/playlist?list=PL4tVfIsUhy1abOTxSed3l56FQux5Bn_gj Interoperability : http://www.freyrscada.com/docs/FreyrSCADA-DNP-Driver-Object-Variation-Support.pdf FreyrSCADA offering Static and Dynamic Libraries (DLL, LIB), DNP3 Source Code Library, Demo Kit (Raspberry Pi & BeagleBone Black) or Customer specific Hardware windows, Linux, QNX -
15
openTimetool
web-based time tracker
openTimetool is a web-based, sector-independent project time tracking software for service provision companies such as agencies and IT support firms, publishing houses and editorial offices, consultancy firms, training companies and freelance workers. openTimetool can be used with personal computers and notebooks as well as with mobile devices like standard cellphones and smartphones via current HTML browser. -
16
VoiceShot API - PHP SDK
PHP SDK for processing phone calls and SMS through the VoiceShot API.
VoiceShot's API allows you to quickly integrate both incoming and outgoing phone calling and text messaging services into your applications. From your own applications, you can easily place and receive interactive telephone calls and text messages. Put callers in touch with the data and people they want when they want it. Send notification phone calls and text messages, automate customer service calls/texts, provide order status and integrate with your own custom applications to provide... -
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VoiceShot API - .NET SDK
.NET SDK for processing phone calls and SMS through the VoiceShot API.
VoiceShot's API allows you to quickly integrate both incoming and outgoing phone calling and text messaging services into your applications. From your own applications, you can easily place and receive interactive telephone calls and text messages. Put callers in touch with the data and people they want when they want it. Send notification phone calls and text messages, automate customer service calls/texts, provide order status and integrate with your own custom applications to provide... -
18
VoiceShot API - ASP SDK
ASP SDK for processing phone calls and SMS through the VoiceShot API.
VoiceShot's API allows you to quickly integrate both incoming and outgoing phone calling and text messaging services into your applications. From your own applications, you can easily place and receive interactive telephone calls and text messages. Put callers in touch with the data and people they want when they want it. Send notification phone calls and text messages, automate customer service calls/texts, provide order status and integrate with your own custom applications to provide... -
19
VoiceShot API - CF SDK
ColdFusion SDK for the VoiceShot API.
VoiceShot's API allows you to quickly integrate both incoming and outgoing phone calling and text messaging services into your applications. From your own applications, you can easily place and receive interactive telephone calls and text messages. Put callers in touch with the data and people they want when they want it. Send notification phone calls and text messages, automate customer service calls/texts, provide order status and integrate with your own custom applications to provide... -
20
... so BugTracker.NET "Classic", which was born in 2001 and is still alive going into 2021, should be fine for the next few years. So, about BugTracker.NET "Classic": A web-based bug or issue tracker written using .NET 4.x Framework, ASP.NET, C#, and SQL Server (SQL Server Express too). Probably has all the features you need. Easy to setup. Power and flexibility when you need it. Learn more at http://ifdefined.com/bugtrackernet.html
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21
DMCC Logger for Avaya
The DMCCLogger uses DMCC API to record calls for Avaya CM
The Avaya DMCC Logger (DMCCLogger) is a server program that uses Avaya DMCC API to implement call recording for Avaya Aura Communication Manager. DMCCLogger supports Multiple Registration (MR) and Single Step Conference (SSC) recording methods. DMCCLogger receives RTP streams from Avaya Aura CM directly and converts the RTP data to WAV or MP3 file using conversion tool such as ffmpeg. Call details information is stored in MySQL database, a web based software called DMCCLoggerWeb is developed... -
22
cg-invoice
Invoice and office utilities program for customer managment
cg-invoice is a HTML5, Bootstrap, PDO simple yet productive way to write invoices and then retrieve the client data in more than one way. Invoicing invoices from anywhere online. View table or you can reprint the invoice as it was originally written. Business management for quotes or estimates. Contacts and vendors listing tabs for easy search. Office or personal tools to track customers, inventory, mailing lists, company phone numbers with a scheduler calendar included. Scripts written... -
23
Call Analytics for Avaya
Monitor Avaya VDN, ACD and extension objects for call analytics
Call Analytics tool is a server program that monitors Avaya VDNs, ACD Hunt Groups and Extension objects, it extracts useful information from monitoring events and outputs call and agent records for applications such as reporting, wallboard integration and call log analysis. The Call Analytics tool is a CTI reporting and real time monitoring engine and it is an ideal tool when CMS is not in placed for call center environment. -
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infinity pbx panel
Infinity is a panel for Windows that monitors asterisk PBX
Infinity displays dynamically logged agents, shows the status with different colors, the phone number of the caller, the name taken from the agenda internal or an access estrerno database, the call duration. The status of the telephone lines by color: not available / Free / busy and the affiliated entity. With the mouse you can call an internal, end a call, transfer it to another extension. The Works Search & Call allows you to search for a customer by name and transfer the call. Below... -
25
Avaya Asterisk Logger
The AstLogger enable call recording in Asterisk for Avaya system.
... on information such as calling number, called number, agent ID, etc. The software can also act as an auto-greeting server for call center agents, multiple greetings can be defined for an agent. E.g. different greeting for service, sales or support calls.
