Best User Research Software in the UK - Page 5
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Compare the Top User Research Software in the UK as of January 2026 - Page 5
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Forsta
Forsta
The most powerful, flexible, connected, and most reliable experience & research tech platform. Forsta transcends methodological and data silos. All human experience is here. If it’s insightful, it’s measurable. Use customizable surveys to seek insight from any audience, from small teams to global communities. Take the data you need from any touchpoint or channel. Forsta comes packed with the tools to bring you better data and deeper insights. So you can push your business forward. If it’s insightful, it’s measurable. Use customizable surveys or moderated online conversations to seek insight from any audience – from small teams to global communities. Take the data you need from any touchpoint or channel. Bring all your data onto a single platform. So you can see the stories behind the statistics. Use advanced analytics tools to search, sort and filter in whatever way gets you to the answers you need. -
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Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels. Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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UserZoom
UserTesting
UserZoom (now part of UserTesting), empowers Design, Research, Product, and Marketing teams to create digital experiences their customers love. Whether you need to inform quick design iterations or democratize UX research across global teams, UserZoom’s products and services can help you quickly get the insights you need to make more confident decisions. -
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Loop11
Loop11
Set real-world tasks and measure the success of your product against real customer intent. Design your own tasks and questions and focus on the details that matter to you. You can collect insights from hundreds of users, or just a few: the choice is yours. Record video and audio of your users, so you see and hear their exact experience with your product. Loop11 allows for moderated and unmoderated user testing. You need to understand your customer’s experience wherever they use your product. Loop11 makes it easy to test on different devices so you capture the full user experience. Loop11 puts the focus on your research rather than study logistics. Test prototypes, live websites and competitors without the need to add code to the product. Build better experiences and make more informed decisions by putting the customer at the center of your business.Starting Price: $179 per month -
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Centercode
Centercode
1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements. Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development. Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products. Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools. -
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Suzy
Suzy
Put the voice of the consumer at your fingertips. In the time it takes to read this, you could have trusted insights from screened and verified consumers. Suzy is a real-time market research platform. Whether you’re a novice or an expert researcher, Suzy helps you make better, faster, more data-driven decisions. Our platform combines advanced research tools with the highest quality audience to deliver trusted insights in minutes. Suzy is powered by its own network of screened and verified consumers. We don’t use 3rd parties to buy responses like everyone else. Which means you get answers in minutes without sacrificing quality. Whether you want a DIY solution or need more dedicated support, Suzy is simple and easy to use — and our experienced customer success team always has your back with the support you need to succeed. -
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Zappi
Zappi
Make your ads stronger by listening to your audience at every stage of ad development. Find the best idea in the bunch and, with ongoing testing, make it something they can’t live without. Understand how to build your brand with your digital campaigns. Use audience feedback and behavioral data from ads researched in a social media environment. Getting started is easy. Our proven methodologies give you predictive consumer feedback while you’re developing advertising and innovations. Here’s to immediate gratification. We reach the audiences you care about and deliver quality, actionable results in real-time, with full results in 6 hours. Put those results to work. Compare with historical data and relevant benchmarks, then make meaningful changes to your advertising and innovation ideas. Transforming your work starts with insights you can trust. Get them from the most progressive consumer insights platform. -
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Conversion Crimes
Conversion Crimes
Every store is losing money somewhere, how do you learn what stops the sale on your store? simple, get intel from real users showing exactly where to find it. The only way this intel can be found - is by watching. Something anyone can do. Our tester agents visit your store while recording their screen and talking you through their experience. Forget guesswork and siloed experiments! Optimize your online store based on data gathered from real users — learn where they get frustrated and you lose the sale. Their unfiltered feedback might be painful, but it will be eye-opening. Real users, finding real problems. They'll pull apart your store and give you the cold hard facts on anything you ask them! Watch them get frustrated, confused, or lost - revealing exactly where the friction to their buying experience is. Once they’re done, we’ll send the video over so you can understand their experience. Identify the friction and eliminate it, leading to improved conversion & more profit.Starting Price: $10 per test -
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User Insights
User Insights
User Insights is the easiest way to understand what your customers think about your website. Get ideas for improvements, address friction points, and improve conversions and so much more. No more guessing or wondering “what if?” Be confident in your decisions and improve your website with real user feedback. It's really hard to build a user centric product without talking to users, so we make it easy. All we need is a link. We’ll send that link out to our panel of testers or you can share it yourself to your own. Our competitors think you should pay more for additional features. That's crazy. You get all of our features for every test. Additionally, we're not sure why you'd ever need a subscription for user testing, so we don't have one. We ask testers to spend at least 5 minutes on your site. Our competitors prefer 20+ minutes. We think if it's worth finding, you'll see it within 5. And besides, users who spend 20+ minutes on your site aren't the ones you're struggling to understand.Starting Price: $20 per user tests -
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UXReality
UXReality
Visual attention is a key factor responsible for users' behavior. With UXReality solutions, you will know exactly, and not guess where users are looking at when using your app or website, why users behave differently than expected, how users consume content. Emotional design is a reason why one good product is more successful than another good product. Does your design evoke emotions? With UXReality you can measure how users perceive your design. With UXReality you understand user reactions associated with specific moments of their journey or with particular elements of the user interface. This knowledge empowers you to create truly emotionally engaging designs. With UXReality, you don't need special skills. By using the magic of powerful AI and a selfie camera of a user device, we are able to record user behavior (scrolls and taps), his gaze movements, and emotional reactions (facial expressions). -
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Zinklar
Zinklar
The only automated SaaS platform that allows enterprises to interact with consumers anytime, anywhere and get unique insights on behaviour and attitudes due to its proximity to consumption. Consumers are constantly online. They’ll provide you with real-time insights that you need whenever you need them through their mobile phones. This enables you to be closer to the consumer moment of truth as never before. Combine external and internal data for a complete view of the consumer and your database. Gain essential insights for your business to compare and analyze how perception differs between consumers and clients. Gain insights and analyse them in real time. Our DIY platform, CRM capabilities and API integration with the best international market research panels, allows you to bring the consumer back into the heart of your decision making. -
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Kantar Marketplace
Kantar
Build your competitive edge with agile consumer insights. A leading-edge platform built for leading-edge brands. Kantar Marketplace is an automated market research platform designed for insights professionals, marketers and agencies who want to test, learn and move faster. It is the only market research platform with solutions that have been independently validated to predict sales and brand growth. Get fast answers to your most pressing questions with proven automated market research solutions designed to the highest standards. Choose from a full suite of modular solutions including surveys, reports and data - with options to run your own market research or benefit from Kantar’s expert service. Tap into global perspectives, with solutions available in 70 countries and growing. With local support and account servicing, know that someone always has your back. Kantar is the world’s leading data, insights and consulting company. We help clients understand people and inspire growth. -
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Corus
Corus
Corus is a complete solution that quickly takes you from custom insights to brilliant reports. Collaborate with your team (or ours!) to design the perfect survey that addresses your insight needs. Field your survey to a targeted audience from our global panel of 130m people (or use your own private audience). Explore your response data with beautiful charts, intuitive crosstabs, and AI-powered significance testing. Publish and share your findings as an interactive digital microsite, or else save your work to PowerPoint with charts in native Excel format.Starting Price: $100 per month -
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MFour
MFour Mobile Research
Select your perfect sample from 10 million daily consumer journeys. See observed behaviors right now, like: Visitors to Nike stores in New York, orders to DoorDash before 2:00 p.m, shoppers in Walmart for the next 90 days, iPhones owners who have Verizon Wireless, consumers with the Amazon & Target apps. Most market research panels are ripe for fraud. Not cool. That’s why we validate every panelist: A first-party panel, observed behavioral validation, single account per device protections, verified consumer information on sign-up. We pride ourselves on same-day research projects. That’s right. We can get you 50% response rates in just 24 hours. Our panelists are paid cash and motivated to respond. Which is why they do. Don’t compromise quality. With the nation’s largest, highest-rated panel, we over-index on Millennials, Hispanics and African-Americans. It’s no problem. We’ve got you. -
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Tobii Pro Sticky
Tobii Pro
Sticky by Tobii Pro is a self-service online platform that combines online survey questions with webcam eye tracking and emotion recognition, making advanced quantitative research simple. With this time and cost-efficient method of integrating eye tracking into your research, you can test large panels of consumers as they view targeted shelves, packs, ads, or webpages from their own computers. For a fraction of the cost of traditional in-person research, the online platform Sticky by Tobii Pro enables large-scale quantitative eye tracking research and emotion recognition as a self-service. Using the participant’s webcam, market researchers gain valuable visual and emotional data on the impact and performance of existing or new designs and placements, for example, in packaging and advertising research. The platform is integrated with online survey engines and panel companies with global reach, enabling a distributed data collection setup and with a quick turnaround time. -
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UserInput.io
UserInput.io
Our customer feedback, task testing, and conversion optimization services are the best way to learn what your customers think about your website and start making improvements. Look over the shoulder of real people in your target market and learn about where they have unanswered questions, get stuck, or start to lose trust. Test a new feature, product, or marketing message with a small group of prospects and make edits before you roll it out to your entire audience. Observe user behavior and log any unexpected interactions or issues so that you can fix the error before it becomes a problem for your customers. We offer a range of user testing services designed to help you improve your user experience and convert more prospects into customers. Hire real people to record their screen as they talk through that process to understand how to improve.Starting Price: $29 per review -
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Over the Shoulder
Over the Shoulder
We designed and built the Over the Shoulder platform so that qualitative researchers and insight-seekers can have unprecedented access to their target consumer's daily lives, truths and reality and deliver more powerful consumer insight. Our mission is to help our partners conduct the best smartphone qualitative studies in the industry, and make doing it incredibly easy. Over the Shoulder, a division of 20|20 Research and part of the Schlesinger Group family of companies, is not just another online research platform. It's different because it was designed and built specifically for the smartphone, so you see moments no other research platform can get close to. Plus, paired with 20|20 and Schlesinger Group’s other research solutions, Over the Shoulder helps give you a deeper dive into insights. We offer a full suite of qualitative, quantitative, and recruiting capabilities, all under one roof. Passionate qualitative practitioners designed Over the Shoulder from the ground up. -
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20|20 Research
20|20 Research
Approaches that deliver the insights you need. 20|20 is not your average research firm. With a unique suite of in-house solutions and approaches designed by our expert team, we make it smarter, faster and easier to get the impactful insights and meaningful consumer stories you need. Smarter, faster, easier - our mantra when it comes to research. 20|20 Research, part of the Schlesinger Group, is the leading expert and innovator in qualitative market research. With 30+ years of experience, 20|20 has developed methods and tools used worldwide for qualitative and hybrid research studies, offering the most unique combination of in-house research services and proprietary technology in the industry. Driven by the notion that research doesn’t have to feel complicated, our accessible, optimized solutions deliver the right insights at the right time, allowing decision-makers to move forward and drive growth with confidence. -
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Affect Lab
Affect Lab
Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc. -
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usabitest
usabitest
Crowdsourced Testing is a rising pattern in software testing which uses the advantage, viability, and effectiveness of a large amount of people to remotely test websites, mobile apps, products and services. it is different from traditional in-house testers who much be present at one central location to carry out a test. The product is put to test under assorted sensible stages which makes it more solid, financially savvy, quick, and bug-free. In expansion, crowdsource testing takes into account remote ease of use testing since particular target gatherings can be enlisted through the group. This technique for testing is considered when the product is more client driven. It is as often as possible executed with gaming, versatile applications, when specialists who might be hard to locate in one spot are required for a particular testing, or when the organisation does not have the assets or time to complete the testing in-house.Starting Price: $10 per user per month -
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Convizit
Convizit
There is an untapped goldmine of opportunity hiding in complete website user behavior data. Convizit delivers it to you on a silver platter. Convizit automatically delivers complete, context-enriched and structured user activity data, effortlessly. Once the Convizit snippet is in place on a website, there’s absolutely no configuration, pixels or manual event setup required, no matter how often the site changes. Convizit autonomously understands the context of every user action, and generates a continuous data stream that is already named, tagged and structured. Receive the ready-for-use data stream directly to your data warehouse or via API, dramatically enhancing your data science, BI and personalization initiatives. You need complete user behavior data to make major improvements to the business performance of your website, yet capturing even a small fraction of all user activity takes way too much effort today. -
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Browsee
Browsee
Ideal tool for understanding user behavior on your website. Identifying customer pain points have never been easier. Visually understand every action on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms. Identify the problem a user is facing while browsing. Rage, Confusion, Feeling Lost, and many more. You can even choose to completely block any textual data on a page to reproduce the experience with anonymized recordings. By default, Browsee doesn't record any sensitive input fields like passwords, emails or numbers. Browsee honors Do Not Track settings in Browser and is compliant with EU GDPR. A flexible system for you to choose amongst which fields to record or not to record. Browsee allows you to prioritize pages based on your current need. Filter sessions by referral, UTMs, CSS elements, device, geo, and much more. Create a Segment and watch for errors and user sentiments.Starting Price: $19 per month -
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eye square
eye square
We will help you to better understand your target audience, adjust your product to the user, and improve the conversion of your website or app. Enhance the shopping experience of your customers to create attractive products in an appealing brand environment: online or in-store! We offer the right solution for each of your questions from a highly qualitative understanding of your target group to a large international quantitative evaluation. We provide you with tools to understand the motivations and needs of your customers, both visual and emotional, at every stage in the sales process that most importantly helps you make the sale. In an agile environment, speed and flexibility are in demand, for instance, a UX Quick Check provides prioritised practical recommendations by our experts within a few days. -
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Hoick CustomerMX
Hoick
CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision. CustomerMX enables organizations to monitor, respond, and improve the main points along the customer journey. Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help improve customer retention and loyalty. Understand customer behaviors by market. Optimize customer share of wallet. Expand brand awareness and equity. Reduce business cost to serve. -
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Dragonfly AI
Dragonfly AI
Dragonfly AI uses cutting-edge neuroscience to accurately and instantly show what grabs audiences' attention first across any content. Teams across the world’s biggest brands and agencies are using Dragonfly AI. Our suite provides everything you need to start improving the performance of your content instantly. Get real-time insight that uncovers what really grabs your customers’ attention. Understanding how design decisions impact audience attention eliminates guesswork and helps you to optimize your digital and real-world content and experiences throughout the design lifecycle. Effective testing and experimentation programs require significant investments of time, money, and expertise. Dragonfly AI provides easy-to-understand attention insights in real-time, enabling you to test ideas in seconds and maximize the value of user testing. Increase efficiencies across your design cycles with predictive analytics’ attention. -
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Korrect
Korrect
Korrect is a simple product feedback management tool specially crafted for product teams who are working on scale and listening to multiple channels of feedback. We also discovered that being transparent with your users and customers earns you customer loyalty so we ended up building stuff where you can build and maintain a public roadmap along with internal roadmaps.Starting Price: $149 per month -
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DashLX
DashLX
Partner with DashLX for product innovations, customer engagements, and insights. Activity data collected throughout our analog lives are digitized and translated into deep meaning and value for consumers and brands alike. Unlocking the digital representation of people's daily activities, environments, and conditions (collected on GPS-enabled watches and wearable devices) providing real-world utility for innovation and customer affinity. The data needed to innovate and foster enduring customer relationships is readily available. Engaged consumers share LX with brands and organizations to help design and deliver desired products and experiences. Represent accurate activity details, tendencies, and dimensions. Uncover insights and patterns, including weather and topography trends. Deliver hyper-personalized consumer needs and preferences. We Integrate and normalize disparate user data from a multitude of sources. We structure, augment, and contextualize this user data.Starting Price: $500 per month -
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TestFirst
FirstCall QA
TestFirst is a modern, cloud-based test management system that boosts software testing speed and quality. We ran a sample test using TestFirst's Test Execution Module. We ran the same test using a spreadsheet (the most common way of running a test). We added a screenshot to a test and annotated it. We repeated the same using an image editor. With the "Exploratory Testing Module", we conducted an exploratory test to write a new test case. We did the same while using a spreadsheet. Using the "Test Case Fragments" feature, we maintained a reusable test case that affected 10 test cases. We did the same using a spreadsheet. We achieved a 10x improvement while maintaining our sample test case library. -
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UXSquid
UXSquid
Conduct user research interviews with UXSquid. UXSquid has everything you need to conduct effective user experience research. With our UX research tool, you gain a powerful combination of user interviewing and transcription tools, AI technology and expert analysis. Our AI technology analyzes the data gathered from interviews and provides you with meaningful insights on your user's experiences. You can go beyond the surface and get a deeper understanding of your users and how they are interacting with your products, enabling you to prioritize your product and marketing efforts. Automated UX research method, highly efficient and effective All-in-one user research platform with interviewing tool & process Library of user research interview questions Easy to follow UX research plan and template / cheat sheet With UXSquid you can seamlessly create projects, conduct interviews and get insights into your users' experiences automagically.Starting Price: $49 per month -
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YouGov
YouGov
On-demand access to an ever-growing source of consumer insights. Always-on audience research to over 24 million panel members in 55 markets. We call it living data. Constantly evolving, connected intelligence. Discover what your audience was thinking, feeling, doing, and buying yesterday, 5 years ago, and today. Actionable answers from your audience - from syndicated data and in-depth custom research to quick surveys and polls. Equip yourself with the knowledge to deliver more successful campaigns. With over 24 million registered panel members worldwide, YouGov helps you build the most complete picture of your customers’ complex lives. Our pioneering solutions help the world’s most recognized brands, media owners, and agencies to explore, plan, activate, and track better marketing activities. YouGov works continuously to remain the biggest, most representative, and most connected proprietary panel in the market.
