Best User Research Software for Jira
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Compare the Top User Research Software that integrates with Jira as of September 2025
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This a list of User Research software that integrates with Jira. Use the filters on the left to add additional filters for products that have integrations with Jira. View the products that work with Jira in the table below.
What is User Research Software for Jira?
User research software, also referred to as UX research or user testing software, enables organizations to research and understand all aspects of the user experience and customer journey. These tools typically include features for conducting surveys, user interviews, usability testing, and feedback collection through various channels such as websites, mobile apps, and social media. They may also provide analytics capabilities to analyze patterns in user data, identify pain points, and uncover actionable insights. User research software is essential for improving user experience (UX), optimizing interfaces, and ensuring that products meet the needs and expectations of their target audience. Compare and read user reviews of the best User Research software for Jira currently available using the table below. This list is updated regularly.
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1
Userback
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products. With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features. Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn. Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X. No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.Starting Price: $7 per month -
2
Usersnap
Usersnap
Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops. Companies such as Red Hat, Erste Bank, Lego, and Harvard University excel in their enterprise growth and operations with Usersnap. Product teams strive for user-centric processes and rely on Usersnap to gain clarity for product decisions. Grow in confidence with a scalable user feedback software as your partner. Usersnap is right for you if want to: ✔️ Create a user-centered and welcoming feedback culture ✔️ Streamline all product feedback to identify top roadmap contenders ✔️ Save time on communicating technical and design improvements ✔️ Conduct more in-product user research and unleash UX insights ✔️ Have a constant stream of new user feedback to stay on top of the voice of customers.Starting Price: $69.00/month -
3
UserTesting
UserTesting
UserTesting is a leading human insight platform designed to help enterprises capture authentic customer feedback at scale. It leverages a global network of participants and AI-driven analysis to deliver fast, actionable insights across marketing, product, design, and customer experience teams. The platform enables companies to test anything from messaging and creative assets to product features, reducing guesswork and maximizing ROI. UserTesting supports enterprise-grade compliance standards including SOC 2, GDPR, and HIPAA to ensure privacy and security. Trusted by world-renowned brands like Walmart, Microsoft, and Wells Fargo, it drives measurable business outcomes such as increased revenue, faster innovation, and reduced risk. UserTesting empowers organizations to put the real voice of the customer at the center of their decision-making. -
4
Evermuse
Evermuse
THE WHAT: Evermuse is an AI advisor that turns customer calls into roadmap suggestions, so you can build better products, faster. THE WHY: - Product roadmapping is slow, incomplete, and subjective. - Sales & CS conversations tend to be a black box for your Product team. - Your Product team is relying on generic AI tools and call summaries not specific to the needs of your Product team. THE HOW: Evermuse ingests Sales, CS, and Product team conversations with customers via upload, direct recording in meeting platforms, and your pre-existing call recorders. Evermuse parses those calls into signals that your Product team cares about (e.g. needs, pain point, key quotes, & sentiment), and categorizes and counts them for frequency. Evermuse synthesizes those signals into fully cited opportunities to consider in your roadmapping efforts. Evermuse lets you Ask Anything of your full dataset of customer calls via an AI-powered chat so you can uncover insights.Starting Price: $100/month -
5
Dovetail
Dovetail Research
Dovetail is an AI-native customer intelligence platform that transforms customer conversations, documents, and surveys into actionable insights to drive better product decisions. It automatically analyzes call transcripts, survey responses, support tickets, and feedback to deliver fast, accurate reports that empower teams across product, marketing, sales, and customer experience. With integrations into Slack, Microsoft Teams, and popular tools like Notion and Zapier, Dovetail brings the voice of the customer directly to where teams work. The platform supports recruiting verified consumers and professionals for research, making customer feedback collection efficient and scalable. Trusted by Fortune 500 companies like Amazon, Deloitte, and Atlassian, Dovetail helps build a culture of customer-centricity through continuous insight sharing. Its AI-powered features reduce manual workload and accelerate understanding of user needs.Starting Price: $29/user/month -
6
Saber Feedback
Saber Feedback
A feedback button for your website. Fix urgent bugs, improve your user experience and surface great customer ideas. All with a simple feedback button you can add to any web page. Screenshot functionality included. Simplify your feedback process with a visual feedback tool that works direct on your website. Hear directly from your users, without endless email chains and overloaded ticketing systems. Users can show you exactly what they think with screenshots as well as text. They can quickly contact you without leaving the page they are on. Get the exact feedback you need with customizable feedback forms. Your customers are usually the first to encounter bugs and UX problems. Make it easy for them to give you direct visual feedback as soon as they spot a problem. Details such as their operating system, browser name and version and any Javascript errors are automatically included, to save you time.Starting Price: $29 per month -
7
Allure TestOps
Qameta.io
Next-gen software quality management platform brings together automated and manual testing. Level up your product quality control and boost your QA and development team productivity by setting your TestOps. We appreciate the development and QA teams use numerous processes, frameworks, and tools to enable software delivery. That’s why we came up with Allure TestOps – a quality management platform solution that seamlessly integrates with any of your frameworks and keeps all your testing data transparent and centralised. Allure TestOps links both manual and automated testing empowering your team’s productivity. Reinforce and speed up your CI/CD pipeline and get instant insights into your test coverage. Allow Allure TestOps to update your test documentation based on test run results tracking and analysis and get no more excuses for outdated test cases.Starting Price: $30 per user per month -
8
Reveall
Reveall
Reveall is a software platform that makes continuous product discovery simple. We focus on helping you make sense of your research and use your customer insights to spot, prioritize and validate opportunities – making continuous product discovery a breeze. You come to Reveall when you want to deeply understand your customers to develop products that perfectly suit their needs.Starting Price: €19 per month -
9
Sleekplan
Sleekplan
Sleekplan is an all-in-one feedback tool that organizes user requests and brings feature voting boards, roadmaps, changelogs, and satisfaction surveys to your website. Launch a single, centralized place to capture, track, and organize internal and external feedback. Define user attributes and create custom segments to make wise product decisions. Make sure that ideas and suggestions are worth pursuing. Collect feedback and discuss possible solutions. Ditch time-consuming emails and facilitate support using interactive thread-based discussions. Keep the feedback coming without interrupting your end-users. Enable them to quickly share feedback from within your web-based app.Starting Price: $15 per month -
10
NEXT
NEXT
AI-powered product discovery platform that turns customer interactions into product insights. Never make decisions on assumptions again, just ask NEXT AI for insights. AI will generate responses and back them with customer clips — enabling you to make decisions with confidence. AI will spot, highlight, summarize, and clip key moments. Say goodbye to busywork, NEXT AI can generate user stories, bug reports, ideation briefs, and infinitely more from your customer insights. Stitch together key moments of customer interactions into convincing stories for your team and stakeholders. Never make decisions on assumptions again, just ask NEXT AI for insights and it will generate responses and back them with customer clips — enabling you to make decisions with confidence.Starting Price: $119 per month -
11
FullSession
FullSession
Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.Starting Price: $39 per month -
12
TheyDo Journey AI
TheyDo
CX and design teams map customer journeys to bring insights and data together. TheyDo enables your business to align strategy, planning, and delivery around journeys. With Journey AI you can turn research into high-quality journeys. Get everyone on the same page with a clear journey hierarchy and a set taxonomy. Set your business goals and show how tackling big opportunities across journeys delivers results. Most organizations have hundreds of journeys that make up the customer experience, Journey AI maps them all out. Create a consistent way of working with journeys at the heart of operations. When everything is important, nothing is. TheyDo helps to uncover top customer needs. Track work across teams and impact NPS and CSAT together. Onboard your entire organization with SSO and make sure all departments find their place around the customer journeys. Once you get to the point where you’re discovering opportunities that you wouldn’t have otherwise found, we offer three simple plans.Starting Price: $65 per month -
13
User Evaluation
User Evaluation
User Evaluation is an AI-driven platform that acts as an innovative solution for customer understanding. It’s designed to help businesses uncover valuable user insights with various AI tools. The automated process of data analysis can extract key information from customer conversations and turn them into AI reports with visual graphics. It also features an intelligent AI chat that aids in data understanding and brainstorming ideas. Never lose track of your findings with AI tags and notes!Starting Price: $39 per month -
14
Centercode
Centercode
1 in 4 "Fortune 100" companies rely on Centercode to bring their customers to the product development table. With 2 million users worldwide, the Centercode Platform is the end-to-end SaaS solution for collecting and analyzing targeted, pre-release customer feedback that drives meaningful product improvements. Centercode is the only agile Customer Validation (CV) platform, empowering teams to create flexible projects, maintain high user participation, and rapidly draw in continuous feedback to support high-speed development. Its templates and engagement automation help you build a profiled community so you can attract and select qualified, enthusiastic users to test your products. Centercode’s customizable, in-depth reporting tools sync all your project components so creating holistic status reports is as simple as clicking a button. Integrations with tools like Jira, Salesforce, and Tableau let you seamlessly manage CV projects, without the friction of switching tools. -
15
Dragonfly AI
Dragonfly AI
Dragonfly AI uses cutting-edge neuroscience to accurately and instantly show what grabs audiences' attention first across any content. Teams across the world’s biggest brands and agencies are using Dragonfly AI. Our suite provides everything you need to start improving the performance of your content instantly. Get real-time insight that uncovers what really grabs your customers’ attention. Understanding how design decisions impact audience attention eliminates guesswork and helps you to optimize your digital and real-world content and experiences throughout the design lifecycle. Effective testing and experimentation programs require significant investments of time, money, and expertise. Dragonfly AI provides easy-to-understand attention insights in real-time, enabling you to test ideas in seconds and maximize the value of user testing. Increase efficiencies across your design cycles with predictive analytics’ attention. -
16
Korrect
Korrect
Korrect is a simple product feedback management tool specially crafted for product teams who are working on scale and listening to multiple channels of feedback. We also discovered that being transparent with your users and customers earns you customer loyalty so we ended up building stuff where you can build and maintain a public roadmap along with internal roadmaps.Starting Price: $149 per month -
17
Colors AI
Colors AI
Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop. -
18
Parlor
Parlor.io
User Relationship Management picks up where your CRM leaves off – the moment a prospect becomes a customer. Parlor’s URM tracks every individual user’s relationship to your Product, Success, and Support teams to unite your entire organization around the needs of your users. Monitor your customers across all of your critical lifecycle stages, track the status of any of their unmet needs, and identify a number of key risk indicators early enough for your CSMs to intervene. Organize all feedback into a single system of record, quantify the highest impact needs, and automatically close the loop with users. Plan and visualize your product efforts in a customizable workspace that natively connects to relevant customer revenue and feedback, allowing full transparency into what’s being prioritized and why. Parlor is designed to work both independently and directly with the tools that matter to you, including your CRM, live chat, ticketing systems, JIRA, and Slack.
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