Compare the Top Text Mining Software as of October 2024

What is Text Mining Software?

Text mining software is a type of software that uses natural language processing (NLP) and machine learning to analyze text data. It can aid in collecting, analyzing, and organizing unstructured data from websites, emails, documents, and other sources for various applications. Text mining software has the capability to crawl web page content or conduct keyword searches to retrieve relevant information. Depending on the purpose, it can also identify relationships between topics or extract terms from different languages. Compare and read user reviews of the best Text Mining software currently available using the table below. This list is updated regularly.

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    ThinkAutomation

    ThinkAutomation

    Parker Software

    Develop the automations that work for you. With ThinkAutomation, you get an open-ended studio to build any and every automated workflow you could ever need. All without volume limitations, and all without paying per process, license or ‘robot’.
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    Starting Price: $2,700/year
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  • 2
    Keatext

    Keatext

    Keatext

    Customer-centric businesses want to know what issues are hurting their customer journey. But it’s hard to come up with a data-driven plan to address them effectively. Keatext gives you a head start by analyzing feedback and generating AI-based recommendations on what to address first, delivered in a ready-to-share report. Assess the strengths and weaknesses in your customer experience based on their impact on customer satisfaction. Review issues with the most impact that are brought to your attention by AI-based recommendations. Get an executive summary that leverages GPT’s language generation to deliver Keatext’s recommendations in a ready-to-share report. Monitor and quickly discover trends in your customer satisfaction on a customizable dashboard. Connect to your preferred platform like Zendesk, Surveymonkey, ServiceNow, or Qualtrics.
    Starting Price: $550/month
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    Kimola Cognitive
    Kimola Cognitive is a rock-solid Machine Learning Platform that enables users to grab reviews from 20+ channels and analyze + classify customer feedback -or any text data- automatically. Here are the TOP skills of Kimola Cognitive: - Scrape Web and Collect Reviews - Text Analysis with Entity Recognition - Analyze Data with Pre-Built models on Kimola Cognitive Gallery - Create, Train and Store Your Own Custom Models (No Coding Skills are Required) - Create Executive Summary, Generate SWOT Analysis and many powerful marketing materials using GPT Integration - Available in 6 languages (and counting!)
    Starting Price: $199 / 10000 Queries / month
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    Amenity Analytics

    Amenity Analytics

    Amenity Analytics

    Our NLP uncovers insight from text at scale with an accuracy that is unrivaled in the industry and with the flexibility to integrate into your specific business and workflow requirements. Achieve meaningful, repeatable results. Many of our models in production achieve greater than 90% accuracy in precision and recall. Compared with the industry average of 68%, it’s no surprise why Amenity’s NLP is trusted by some of the largest players across multiple industries. Extract value-relevant text, while ignoring noise. Our NLP extracts, distills, and structures text from millions of documents into actionable business insights. It determines the context and meaning of text and how they might change from the phrase to the paragraph. Transform any source of text into industry-specific analysis and sentiment tied to business events with a clear view on the “why” behind the results. No black boxes here. Our NLP is configurable to what you need and where you need it.
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    Google Cloud Natural Language API
    Get insightful text analysis with machine learning that extracts, analyzes, and stores text. Train high-quality machine learning custom models without a single line of code with AutoML. Apply natural language understanding (NLU) to apps with Natural Language API. Use entity analysis to find and label fields within a document, including emails, chat, and social media, and then sentiment analysis to understand customer opinions to find actionable product and UX insights. Natural Language with speech-to-text API extracts insights from audio. Vision API adds optical character recognition (OCR) for scanned docs. Translation API understands sentiments in multiple languages. Use custom entity extraction to identify domain-specific entities within documents, many of which don’t appear in standard language models, without having to spend time or money on manual analysis. Train your own high-quality machine learning custom models to classify, extract, and detect sentiment.
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    OdinText Text Analytics
    At the intersection of Customer Experience and Business Intelligence, Customer Intelligence reveals the critical connection between your customer's thoughts and feelings and the metrics driving business. Explore gives you the power to develop the Answers your company needs to make impactful decisions. You have collected the thoughts and feelings of your customers in various feedback, survey and customer support systems. Start putting this data into OdinExplore to understand at scale. Find which topics are most impactful to your customers by exploring the topics in their feedback. Explore auto-terms, create important topics, apply dictionaries, and analyze emotions and sentiment. Create segments based on specific demographics, ratings, or time periods to discover and highlight the distinctions between different groups of people. Run multiple experiments to gain new perspectives on different customer segments, products, and more.
    Starting Price: $999 per month
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    Medallia

    Medallia

    Medallia

    Medallia allows you to thoughtfully and systematically engage your users with targeted, in-the-moment surveys across digital and traditional touchpoints. Our easily implemented survey solutions ensure you're gathering relevant, actionable data to make measurable customer impact. Once the customer survey data is collected, Medallia's AI technology uses machine learning to analyze structured and unstructured data to uncover sentiment, find commonalities, predict behavior, anticipate needs and prescribe actions to improve experiences. Build the most effective surveys for your customer journeys. Rapidly manage change and innovation to every aspect of your experience management program—from design to emails, questions and translations—with sophisticated targeting logic, flexible conditioning and distribution. Medallia surveys allow you to
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    NaturalText

    NaturalText

    NaturalText

    NaturalText A.I. helps you get more out of your data. Discover relationships, create collections, and unveil hidden insights in documents and other text-based data. NaturalText A.I. uses novel artificial intelligence technology to uncover hidden relationships in data. The software uses various state-of-the-art methods to understand context, analyze patterns, and reveal insights—all in a human-readable way. Reveal insights hidden in your data. Finding everything hidden in your text data is a difficult, if not impossible, task. With traditional search, you can only locate information related to a document. NaturalText A.I., on the other hand, uncovers new information within millions of documents, including scientific papers and patents. Use NaturalText A.I. to reveal insights in the data you are currently missing.
    Starting Price: $5000.00
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    VizRefra

    VizRefra

    VizRefra

    Analyze text with viztext 2D & 3D mapping text analysis topic modeling, sentiment analysis, word cloud. A unique machine learning algorithm to visualize topics in the text you want to discover. Text analysis provides topic modelling with navigation through 2D/ 3D maps. Uses referential framework to make logical relational topic analysis with zoom-in and zoom-out features on 2D and 3D maps including colorful word cloud. Analysis on the level of sentiment in the text with pie chart on ratio between positive, negative and neutral. Graphs top entities in the text with percentage as well as highlights in the text with entity type: government, person, organization, etc. Simple drag and drop, upload text file or paste text from the web or social media posts or enter HTTP address for a website that contains text article you like to analyze.
    Starting Price: $25
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    MeaningCloud

    MeaningCloud

    MeaningCloud

    MeaningCloud is the easiest, most powerful, and most affordable way to extract the meaning from unstructured content: documents, articles, social conversations, web content, etc. We provide text analytics products to extract the most accurate insights from any content in many languages. And we do it SaaS and On-prem. We work for different industries (pharma, finance, media, retail, hospitality, telco, etc.) developing personalized and industry-oriented solutions.  Pay only for what you use, without any activation fees, minimum time commitment and with the most generous free plan of the market. If you don't like it, you can stop using it, just like that. Without software to install or infrastructure to deploy. All the reliability and scalability of solutions in the cloud, and the possibility of testing it for free.
    Starting Price: $99 per month
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    PolyAnalyst

    PolyAnalyst

    Megaputer Intelligence

    PolyAnalyst is a data analysis software used by large organizations across several industries (Insurance, Manufacturing, Finance, etc.). Some of its most notable features and capabilities include its use of a visual composer for complex data analysis modeling rather than coding/programming. It couples structured and poly-structured forms of data for unified analysis (ie multiple-choice questions and open-ended responses) and it can process text data in over 16+ different languages. PolyAnalyst has many features that meet comprehensive data analysis needs, such as loading data, cleansing and preparing data for analysis, deploying machine learning and supervised analysis techniques, and building reports that non-analysts can use to uncover insights.
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    Watson Natural Language Understanding
    Watson Natural Language Understanding is a cloud native product that uses deep learning to extract metadata from text such as entities, keywords, categories, sentiment, emotion, relations, and syntax. Get underneath the topics mentioned in your data by using text analysis to extract keywords, concepts, categories and more. Analyze your unstructured data in more than thirteen languages. Out-of-the-box machine learning models for text mining provide a high degree of accuracy across your content. Deploy Watson Natural Language Understanding behind your firewall or on any cloud. Train Watson to understand the language of your business and extract customized insights with Watson Knowledge Studio. Maintain ownership of your data with the assurance that your data is safe and secure. IBM will not collect or store your data. By using our advanced natural language processing (NLP) service, we give developers the tools to process and extract valuable insights from unstructured data.
    Starting Price: $0.003 per NLU item
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    Repustate

    Repustate

    Repustate

    Repustate provides world-class AI-powered semantic search, sentiment analysis and text analytics for organizations globally. It gives businesses the capability to decode terabytes of information and discover valuable, actionable, business insights more astutely than ever. From our esteemed clients in the Healthcare industry, to recognised leaders in Education, Banking or Governance, Repustate provides continuous deep dives into complex integrated data across industries. Our solution drives sentiment analysis and text analytics for social media listening, Voice of Customer (VOC), and video content analysis (VCA) across platforms. It encompasses the plethora of slangs, emojis and acronyms superseding the rules of formal language in social media. Whether it’s data from Youtube, IGTV, Facebook, Twitter or TikTok, or your own customer review forums, employee surveys, or EHRs, you can identify the critical aspects of your business precisely.
    Starting Price: $299 per month
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    TAS Insight Engine
    Discovering, extracting, retrieving and finding the value in your enterprise data is all about getting insights. TAS Insight Engine provides you all the essential insights leading you to the right business decision. Getting insight means a kind of information extraction out of enterprise data, with the aim of supporting the business decision making. It is obvious why getting insight plays a major role nowadays, since understanding your data and obtaining results and answers are essential to face the challenges of today’s business world. In all areas or sectors, always. To make this possible, TAS Insight Engine combines the latest achievements as benefits of text analytics, Natural Language Processing (NLP) and Machine Learning (ML).
    Starting Price: €550 EUR / month / user
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    Deep Talk

    Deep Talk

    Deep Talk

    Deep Talk is the fastest way to transform text from chats, emails, surveys, reviews, social networks into real business intelligence. Understand what's inside communications with customers with our easy-to-use AI platform. Unsupervised deep learning models to analyze your unstructured text data. Deepers are pre trained deep learning models to get custom detections inside your data. Use the "Deepers" API to analyze text in real time and tag text or conversations. Reach the people who need a product, request a new feature or express a complaint. Deep Talk offers cloud-based deep learning models as a service. You just need to upload your data or integrate one of the support services to extract all the insights and information from WhatsApp, chat conversations, emails, surveys or social networks.
    Starting Price: $90 per month
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    Klazify

    Klazify

    Klazify

    All-in-one domain data source to get website logos, company data, categorization, and much more from a URL or email. Our website categorization API is highly accurate, a simple lookup of a company will classify its industry within 385 possible topic categories. Our classification taxonomy is based on the IAB V2 standard, it can be used for 1-1 personalization, marketing segmentation, online filtering, and more. Our classification taxonomy is based on the IAB V2 standard, it can be used for 1-1 personalization, marketing segmentation, online filtering, and more. We offer three top-level category structures to choose from. Whether you need the IAB taxonomy's deep categorization or prefer a more straightforward category structure, we’ve got you covered. Our website categorization API uses a machine learning (ML) engine to scan a website’s content and meta tags. It extracts text to classify the site and assigns up to three categories aided by natural language processing (NLP).
    Starting Price: $89 per month
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    Mozenda

    Mozenda

    Mozenda

    Mozenda is a powerful data extraction software that enables businesses to collect data from various sources and transform them into wisdom and action. The platform automatically identifies lists of data, captures name-value pair lists, captures data from complex table structures, and more. It also offers a large suite of features such as error handling, scheduling and notifications, publishing and exporting, premium harvesting, and history tracking.
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    MonkeyLearn

    MonkeyLearn

    MonkeyLearn

    MonkeyLearn makes it simple to clean, label and visualize customer feedback — all in one place. Powered by cutting edge Artificial Intelligence. All-in-one text analysis and data visualization studio. Gain instant insights when you run an analysis on your data. Use ready-made machine learning models, or build and train your own – code free. Discover our templates, tailored for different business scenarios and equipped with pre-made text analysis models and dashboards. Identify the topics and interests that matter most to target markets. Execute demand generation and sales strategies based on accurate analyses of customer opinions and feelings. Slice and dice your survey responses by requests, intent, and sentiment. See more than the survey intended.
    Starting Price: $99 per month
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    Semantria

    Semantria

    Lexalytics

    Semantria is a natural language processing (NLP) API from Lexalytics, leaders in enterprise sentiment analysis and text analytics since 2004. Semantria offers multi-layered sentiment analysis, categorization, entity recognition, theme analysis, intention detection and summarization in an easy-to-integrate RESTful API package. Semantria is totally customizable through graphical configuration tools, supports 24 languages, and can be deployed across private, public and hybrid clouds. Semantria scales effortlessly from single servers to entire data centers and back again to meet your on-demand processing needs. Integrate Semantria to add powerful, flexible text analytics and natural language processing capabilities to your cloud-based data analytics products or enterprise business intelligence infrastructure. Or add Lexalytics storage and visualization tools to create a complete business intelligence platform for storing, managing, analyzing and visualizing text documents.
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    Etuma

    Etuma

    Etuma

    Etuma text analysis service turns all your open-ended customer feedback into consistent and actionable information. You receive high volumes of open-text feedback comments from multiple channels, and you struggle with systematically turning them into actionable insight in a timely manner. Manually reading and categorizing all comments is slow, expensive, and inconsistent. You’ve tried keyword analysis, but it doesn’t provide statistically meaningful or actionable information. Feedback results from different processes and channels are not aggregated, so a lot of valuable information gets lost in organizational silos where it can only be utilized by those who have access to it. Etuma has existing connectors to dozens of survey, customer experience management, and contact center platforms. You can also connect any spontaneous feedback channel like email or webforms.
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    Intellexer API

    Intellexer API

    EffectiveSoft

    EffectiveSoft has been engaged in the development of educational and knowledge management software for more than 10 years. We provide optimal solutions of any complexity: from mobile and desktop applications to enterprise-level software based on our proprietary know-how. Our company has the R&D department that actively deals with document management. Today we can retrieve necessary knowledge from clients’ corporate systems and create solutions able to raise their company intellectual capital. Our long experience is accumulated in our proprietary software platform – Intellexer™. It is a complex natural language solution aimed at handling documents of any type. Being aware of the specifics of working with corporate clients, we use Intellexer SDK or online API to integrate our tools with your corporate systems in case the development of custom knowledge management software is unreasonable.
    Starting Price: $90.00/month
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    Professional Document Analyzer
    The redesigned Professional Document Analyzer leverages AI Natural Language Processing (NLP) for enhanced content analysis and advanced readability. Our recent redesign simplifies the user experience (UX) with a common user interface (UI), delivers enhanced settings for creation and maintenance, and provides enhanced flexibility and reduced complexity to empower both casual users and super users. Analyzes (parse / shred) your RFPs for words like Must, Shall, Will and your custom keywords/phrases – Supports 6 File Types. Create a Compliance Matrix with 2 clicks in an Excel template or MS Word document. Analysis Results panel – Manipulate your analysis results by splitting, combining, annotating, and filtering. Share your Compliance Matrix and reports with 2 clicks.
    Starting Price: $166.50 per user per year
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    Semeon Analytics

    Semeon Analytics

    Semeon Analytics

    Semeon can help you understand and prioritize large-scale employee, customer and marketplace feedback data from anywhere like social, surveys, reviews and CRM data. Our platform automatically extracts the most relevant multi-word concepts from your data, measures sentiment and generates insightful dashboards. Available in 10+ native languages, government entities, security and defense agencies, brands and organizations around the world rely on Semeon’s technology to improve customer experience and citizens’ life, reduce operational costs and drive growth.
    Starting Price: $1200/month
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    Tisane

    Tisane

    Tisane Labs

    Tisane is NLU API with a focus on abusive content and law enforcement needs. Tisane detects: * hate speech * cyberbullying * criminal activity * sexual advances * attempts to establish external contact and more. Tisane classifies the actual issue, and pinpoints the offending text fragment; optionally, explanation can be supplied for a sanity check or audit purposes. Tisane supports 30 languages, even if the text contains slang and obfuscation.
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    Lettria

    Lettria

    Lettria

    Thanks to its optimized performance and easy integration, the Lettria API will help you analyze your raw data to bring out the key elements. Enter the era of Automatic Language Processing "as a service". The Lettria API efficiently and rigorously analyzes all points of contact with your customers (email, support, telephone). It structures the data to create a clear , easily usable history and ensure your GDPR compliance. Sentiment analysis is very useful for social listening applications (or e-reputation monitoring). It moderates in real time what is said about your brand. Complete documentation to get the most out of the French / NLP automatic processing API. Tutorials to support the deployment of the Lettria API in your projects. Transparent algorithms, in order and explainable.
    Starting Price: €600 per month
  • 26
    PrediCX

    PrediCX

    Warwick Analytics

    Your contact center is one of your greatest untapped assets. It’s the place where customers are continuously coaching your business. PrediCX is an AI platform which unlocks this value with predictive insight and automation across all channels to optimize both customer experience and customer services. Use AI to discover predictive insight from every customer conversation and interaction - whatever the channel. Recommended actions to enhance profitability and customer experience. Get early warnings of issues, automatic coaching and QA of your agents for all their interactions. Fast track any urgent enquiries or complaints and signpost your customers to the best channel or resource available. AI uses concepts not keywords to classify incoming feedback so analysis is accurate, insightful and not pre-determined. No customer feedback is overlooked. Triage queries automatically from digital channels, automatically classify and assist agents, and enhance chatbots.
    Starting Price: $495 per month
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    Grooper
    Grooper was built from the ground up by BIS, a company with 35 years of continuous experience developing and delivering new technology. Grooper is an intelligent document processing and digital data integration solution that empowers organizations to extract meaningful information from paper/electronic documents and other forms of unstructured data. The platform combines patented and sophisticated image processing, capture technology, machine learning, natural language processing, and optical character recognition to enrich and embed human comprehension into data. By tackling tough challenges that other systems cannot resolve, Grooper has become the foundation for many industry-first solutions in healthcare, financial services, oil and gas, education, and government.
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    Amazon Textract
    Amazon Textract is a fully managed machine learning service that automatically extracts text and data from scanned documents that goes beyond simple optical character recognition (OCR) to identify, understand, and extract data from forms and tables. Many companies today extract data from scanned documents, such as PDF's, tables and forms, through manual data entry (that is slow, expensive and prone to errors), or through simple OCR software that requires manual configuration which needs to be updated each time the form changes to be usable. To overcome these manual processes, Textract uses machine learning to instantly read and process any type of document, accurately extracting text, forms, tables, and, other data without the need for any manual effort or custom code. With Textract you can quickly automate manual document activities, enabling you to process millions of document pages in hours.
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    Dandelion API

    Dandelion API

    SpazioDati

    Find mentions of places, people, brands and events in documents and social media. Easily get additional data about the entities. Classify multilingual text into standard, pre-defined taxonomies or build your own custom classification scheme in minutes. Identify whether the expressed opinion in short texts (like product reviews) is positive, negative, or neutral. Automatically identify important, contextually relevant, concepts and key-phrases in articles and social media posts. Compare two texts and compute their syntactic and semantic similarity. Understand when two texts are about the same subject. Extract clean text article from newspapers, blogs and other websites. Remove boilerplate and advertising and get the article full text and images.
    Starting Price: $49 per month
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    TextRazor

    TextRazor

    TextRazor

    The TextRazor API helps you extract and understand the Who, What, Why and How from your news stories with unprecedented accuracy and speed. Entity Extraction, Disambiguation and Linking. Keyphrase Extraction. Automatic Topic Tagging and Classification. All in 12 languages. Deep analysis of your content to extract Relations, Typed Dependencies between words and Synonyms, enabling powerful context aware semantic applications. Rapidly extract custom products, companies and build problem specific rules for tagging your content with your own categories. TextRazor offers a complete cloud or self-hosted text analysis infrastructure. We combine state-of-the-art natural language processing techniques with a comprehensive knowledgebase of real-life facts to help rapidly extract the value from your documents, tweets or web pages.
    Starting Price: $200 per month
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Text Mining Software Guide

Text mining software is a type of software that uses natural language processing to uncover meaningful patterns and insights from large volumes of textual data. It can help businesses better understand customer sentiment, identify industry trends, and get an overall view of their customer base.

Text mining software works by using algorithms to analyze text in order to extract relevant information that can be used for business purposes. It usually operates on raw textual data such as emails, webpages, social media posts, survey responses, customer feedback, press releases, and more. Once the text has been extracted, the software applies various linguistic techniques like tokenization and part-of-speech tagging to make sense of the data by transforming it into a structured dataset that can be easily analyzed or visualized.

The main advantages of text mining are that it helps businesses save time and money by quickly uncovering important insights from large amounts of unstructured data; helps reduce manual labor associated with sorting through all the data; allows organizations to gain access to valuable customer feedback which can help them make well-informed decisions; and helps identify potential areas for improvement in products or services.

On the other hand, text mining has certain drawbacks as well. For example, it may not be able to accurately interpret certain kinds of texts (such as symbolic representations) due to its reliance on natural language processing; identifying the correct source from which the mined information originated from can be difficult; interpreting incomplete or biased texts caused by typos or incorrect grammar etc.; and there may also be some privacy concerns related with collecting user data for analysis if proper measures are not taken.

In conclusion, text mining has become an increasingly popular tool among businesses due to its ability to help them quickly discover useful insights hidden within large amounts of unstructured text data. Although there are some drawbacks associated with it – particularly related with accuracy and privacy – its potential benefits outweigh these disadvantages significantly when done properly.

Features of Text Mining Software

  • Text Categorization: Text mining software can be used to quickly categorize unstructured textual data into different categories for simpler analysis. This is done by analyzing the text for designated keywords and assigning it to a certain category based on those words.
  • Entity Extraction: In this feature, text mining software can automatically identify and extract important entities from the text being mined, such as people, places, organizations, dates, etc. This can make it easier to organize the data and conduct certain types of analyses.
  • Text Summarization: The goal of text summarization is to take a large amount of raw text or data and condense it into a shorter summary of key points or findings without losing any information. Text mining software can automate this process with varying levels of accuracy depending on the type and quantity of data being processed.
  • Natural Language Processing (NLP): NLP enables machines to understand human language so they can analyze speech patterns and other aspects of language in order to gain deeper insights from unstructured textual data. This is often used in combination with other features like entity extraction or sentiment analysis in order to gain better understanding of the content of documents or conversations.
  • Sentiment Analysis: Sentiment analysis allows programs to detect positive or negative sentiment in texts in order to measure public opinion about certain topics, products, brands etc., by analyzing how people are talking about them online or elsewhere.

Different Types of Text Mining Software

  • Natural Language Processing (NLP) Software: This type of text mining software is used to process natural language in order to extract useful information from large amounts of unstructured text. It can be used for tasks such as sentiment analysis, opinion mining, and information extraction.
  • Text Analytics Software: This type of text mining software is used to identify patterns in large amounts of textual data. It can be used for tasks such as topic modeling and text categorization.
  • Syntactic Parsers: These are tools which allow for the parsing of words and phrases in order to determine their parts of speech, syntactic relationships between words and phrases, and so on. They can also be used to generate parses trees and detect ambiguities in natural language texts.
  • Rule-based Systems: These are systems which rely on predetermined rules or templates to analyze texts. They can be used for tasks such as summarization, question-answering, knowledge representation, and machine translation.
  • Clustering Software: This type of text mining software is used to identify clusters or groups within a set of documents or topics based on various features such as word frequency or co-occurrences. It can be used for tasks such as document classification and visualization.
  • Text Extraction Software: This type of text mining software extracts specific kinds of information from textual sources such as emails or web pages. It can be used for tasks like entity extraction, event extraction, relation extraction, etc.

Benefits of Using Text Mining Software

  1. Accessibility: Text mining software is designed to make it easy for users to access and analyze large amounts of unstructured data, such as text documents, emails, images and more. This makes it easier to search for relevant content and answer questions quickly.
  2. Automated Tagging: Text mining software can automatically tag large volumes of text with relevant keywords and phrases. This allows users to quickly identify trends within the data or easily identify specific elements in a document or group of documents.
  3. Sentiment Analysis: Text mining software can be used to assess the sentiment behind words or phrases, allowing users to understand customer sentiment towards products or services, gauge public opinion on certain topics or just gain some insight into how people are responding to a given stimulus.
  4. Topic Modeling: Text mining software can generate useful summaries of groups of documents by automatically detecting similar topics that may exist throughout them. Topic modeling helps users comprehend larger amounts of information much faster than manually reviewing every document individually.
  5. Machine Learning Capabilities: Many text mining solutions incorporate machine learning algorithms that allow them to “learn” from data over time and become even more accurate as they process more material. This allows those using the technology to gain deeper insights into their data than ever before by leveraging AI-driven analyses and predictive analytics capabilities.

Who Uses Text Mining Software?

  • Business Analysts: Use text mining software to perform data analysis and gain insights for their organization. They examine customer feedback and sales patterns to help inform decisions about product development, marketing, pricing, and more.
  • Marketers: Leverage text mining software to measure sentiment of customer opinions or feedback, helping shape future strategies and ad campaigns.
  • Researchers: Use text mining software to efficiently search through large amounts of data such as scientific literature or historical documents looking for correlations or trends.
  • Educators: Utilize text mining software to analyze student assignments in order to assess writing skills, grammar mistakes, and topic understanding.
  • Social Scientists: Employ text mining tools for insights on public opinion & behavior by analyzing the content of blog posts and comments found on various social media platforms.
  • Medical Professionals: Leverage text mining software for healthcare purposes including document classification, clinical coding & analysis of medical records.

How Much Does Text Mining Software Cost?

The cost of text mining software depends on the features, complexity and vendor. Some basic text mining software can be obtained for free or at a very low cost, while more advanced solutions can range from hundreds to thousands of dollars depending on the provider, platform, customization options and other features.

For those just starting out with text analysis, there are several entry-level solutions that offer many of the same features as their pricier competitors without the hefty price tag. These include open source options like GATE (General Architecture for Text Engineering) or Apache OpenNLP as well as vendor proprietary solutions like SAS Text Miner or Lexalytics Salience. These packages are designed to provide basic natural language processing (NLP) capabilities including part-of-speech tagging, lemmatization, tokenization and sentiment analysis - features necessary to identify topics within a corpus and generate meaningful insights from textual sources.

On the other hand, more robust tools used by data scientists and AI researchers may require larger investments - ranging from a few hundred dollars for single-user licenses to up to five figures for enterprise-level deployments. These generally feature more sophisticated NLP algorithms tailored towards specific applications such as machine translation or semantic search as well as additional capabilities like topic modeling and automatic summarization. They also tend to come with support services such as cloud hosting or dedicated customer service teams which can further increase their cost burden.

Overall, pricing for text mining software is highly variable depending on what type of functionality you need access to and how much you’re willing to invest in your project. However it is possible to find quality solutions at almost any budget if you know where to look.

Text Mining Software Integrations

Text mining software can integrate with a variety of types of software, such as natural language processing (NLP) software, content management systems (CMSs), customer relationship management (CRM) systems, artificial intelligence (AI) and machine learning platforms, and data analytics tools. NLP is particularly helpful in text mining as it can be used to identify patterns and trends within large amounts of unstructured text data. CMSs provide a platform for publishing online content and archiving data in an organized manner which makes it easier to reference by the text mining software. CRM systems offer insights into customer interactions through the analysis of communication records, allowing businesses to better understand their customer base. AI and machine learning platforms leverage existing datasets to make predictions about potential outcomes or uncover new patterns or trends within the data. Data analytics tools enable users to analyze massive quantities of structured or unstructured information from multiple sources to gain deeper insights from their data over time.

What are the Trends Relating to Text Mining Software?

  1. Natural Language Processing (NLP): NLP technology has advanced significantly in recent years and is now being used by text mining software to better understand the meaning behind text data. This enables software to extract meaningful insights from unstructured text, such as understanding customer sentiment or detecting patterns in conversations.
  2. Machine Learning: Text mining software often uses machine learning algorithms to automatically identify patterns and trends in text data. This allows software to quickly and accurately detect relevant information and make predictions based on the data.
  3. Automation: Automation is becoming increasingly important in text mining due to its ability to reduce human effort while still providing accurate results. Automated text mining systems can process large amounts of data quickly and accurately, allowing businesses to gain valuable insights with minimal effort.
  4. Cloud-Based Solutions: Text mining solutions are often cloud-based, enabling businesses to access data from anywhere with an internet connection. Cloud-based solutions also allow businesses to easily scale their operations as their needs grow.
  5. Security: Text mining software generally has sophisticated security features built in, such as encryption and authentication mechanisms, that keep customer data safe and secure.

How to Choose the Right Text Mining Software

When choosing the right text mining software, there are a few key factors to consider:

  1. Cost: Determine your budget and pick a software package that meets your budgetary requirements. Check for additional fees and availability of any free or trial versions.
  2. Compatibility: Make sure the software is compatible with your existing system. Consider what types of data sources you need to use and ensure the software can handle them all.
  3. User-Friendliness: Choose a program that is easy to learn and use, even for people with no prior experience in text mining or programming languages such as Python or R. If you require complex analysis, choose a program that allows for customizations and advanced features like visualization tools or machine learning algorithms.
  4. Support Services: Make sure that the provider offers technical support services if needed so you can easily resolve any issues you may encounter while using the software. Additionally, check for customer reviews so you can make an informed decision about which one will work best for you based on other users’ experiences.

Compare text mining software according to cost, capabilities, integrations, user feedback, and more using the resources available on this page.