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Robin by Atera is an autonomous IT support agent designed to automatically diagnose and resolve technical issues across devices and cloud environments. The system acts as an AI-powered IT assistant that manages support requests from start to finish without human intervention. Robin receives requests from platforms such as Slack, Microsoft Teams, email, and IT service management tools, verifies the user’s identity, and gathers technical context to understand the problem. It can then perform approved actions on devices, networks, or cloud systems to resolve the issue. By automating troubleshooting and IT support workflows, Robin helps organizations reduce downtime and improve support efficiency.

Massdriver is a self-service infrastructure platform designed around the principle of prevention, not permission. It empowers operations teams to encode their expertise, and your organization’s security, compliance, and cost requirements, into pre-approved modules using the Infrastructure-as-Code tools you already know, such as Terraform, Helm, or OpenTofu. These modules become functional software assets, integrating policy and governance so developers can easily discover and provision them from a central service catalog. With built-in secrets management, monitoring, and ABAC, teams can manage multi-cloud deployments across AWS, Azure, GCP, and Kubernetes faster and more reliably. By replacing traditional, brittle CI/CD pipelines with ephemeral pipelines that spin up automatically from each module’s tooling, Massdriver frees DevOps and Platform teams to focus on innovation rather than maintenance. In short, it’s a self-service approach that cuts operational overhead, accelerate