Audience

Enterprises searching for a software solution to manage and allocate telecommunications expense

About eCDR

eCDR, all the reporting options and flexibility needed to effectively manage and allocate telecommunications expense. Easy to use and fully customizable. CDR-Data applications are supported by products that, collectively, provide you with all the resources needed to effectively manage your communications and personnel expenses without having to add resources. CDR-Data has built its reputation upon responsiveness to our clients, providing a level of seasoned hands-on expertise and knowledge that distinguishes our company from other solution providers. The secret to our success is keeping our clients’ needs uppermost in our minds every day. Any organization which charges back for communications usage has two major objectives: the bill needs to be delivered fast, and it needs to be 100% accurate. CDR-Data Bill-Back takes this burden off your shoulders by automating all the tasks and processes you don’t have time for, delivering a clear and accurate bill to your client.

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Integrations

No integrations listed.

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Company Information

CDR-Data
United States
www.cdrdata.com/services.htm

Videos and Screen Captures

eCDR Screenshot 1
eCDR Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
In Person
Support
Phone Support
Online

eCDR Frequently Asked Questions

Q: What kinds of users and organization types does eCDR work with?
Q: What languages does eCDR support in their product?
Q: What kind of support options does eCDR offer?
Q: What type of training does eCDR provide?

eCDR Product Features

Billing and Provisioning

Carrier Access Billing
Self Service Portal
Customer Accounts
Customizable Billing
Billing & Invoicing
Contract Management
Order Management
Rating
Provisioning
Pre-Paid Systems
VoIP
Internet
Service Order System
Flexible Rate Tables
Post-Paid Systems

Call Accounting

Call Monitoring
Caller Identification
Inbound Reporting
Call Duration
Call Volume
Unattended Call Management
Outbound Reporting
Who Answered Log
By-Extension Reporting

Telecom Expense Management

Billing for Data
Contract Negotiation
Billing for Voice
Fixed Line Compatibility
Usage Reporting
Call Monitoring
Internal Cost Allocation
Chargeback Tracking
Mobile Line Compatibility