Audience

App developers looking for a log storage service that logs all bugs on all devices and sends the results in seconds

About Bugfender

Remote logger, crash reporter and in-app user feedback Bugfender is a log storage service for application developers. Bugfender collects everything happening in the application, even if it doesn’t crash, in order to reproduce and resolve bugs more effectively and provide better customer support. Bugfender respects your user's privacy, is battery and network efficient and keeps logging even if the device is offline. Track and destroy bugs before users even notice. Bugfender logs all bugs on all devices and sends the results in seconds - enabling you to find and fix bugs before your users even get an error message. Achieve 5-Star Ratings. Bugfender doesn’t just log bugs and crashes. It logs all the information you’ll ever need so you can build a clear picture of your users and earn those crucial five-star ratings. Deliver world-class customer service. Our logging tool enables you to target individual users and provide personalized customer support.

Pricing

Starting Price:
€29 per month
Pricing Details:
All of our plans include unlimited app installs, unlimited app users and sessions and enterprise-grade encryption.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Bugfender offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Beenario
Founded: 2014
Germany
bugfender.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
24/7 Live Support
Online

Bugfender Frequently Asked Questions

Q: What kinds of users and organization types does Bugfender work with?
Q: What languages does Bugfender support in their product?
Q: What kind of support options does Bugfender offer?
Q: What other applications or services does Bugfender integrate with?
Q: Does Bugfender have an API?
Q: What type of training does Bugfender provide?
Q: Does Bugfender offer a free trial?
Q: How much does Bugfender cost?
Q: What pricing for support is available for Bugfender?
Q: What pricing for training is available for Bugfender?

Bugfender Product Features

Application Development

Access Controls/Permissions Supported
Code Assistance Supported
Code Refactoring Supported
Collaboration Tools Supported
Compatibility Testing Supported
Debugging Supported
Graphical User Interface Supported
Mobile Development Supported
Reporting/Analytics Supported
Software Development Supported
Testing Management Supported
Data Modeling Not Supported
Deployment Management Not Supported
No-Code Not Supported
Source Control Not Supported
Version Control Not Supported
Web App Development Not Supported

Application Performance Monitoring (APM)

Diagnostic Tools Supported
Root-Cause Diagnosis Supported
Trace Individual Transactions Supported
Baseline Manager Not Supported
Full Transaction Diagnostics Not Supported
Performance Control Not Supported
Resource Management Not Supported
Server Performance Not Supported

Bug Tracking

Backlog Management Supported
Issue Tracking Supported
Ticket Management Supported
Filtering Not Supported
Release Management Not Supported
Task Management Not Supported
Workflow Management Not Supported

Issue Tracking

Dashboard Supported
Issue Auditing Supported
Recurring Issues Supported
Assignment Management Not Supported
Escalation Management Not Supported
Issue Scheduling Not Supported
Knowledge Base Not Supported
Project Management Not Supported
Scheduling Not Supported
Task Management Not Supported

Log Management

Archiving Supported
Audit Trails Supported
Compliance Reporting Supported
Data Visualization Supported
Event Logs Supported
Web Logs Supported
Consolidation Not Supported
Network Logs Not Supported
Remediation Not Supported
Syslogs Not Supported
Thresholds Not Supported

Website Monitoring

Event Logs Supported
Event-Based Notifications Supported
Availability Testing Not Supported
FTP Monitoring Not Supported
Mail Server Monitoring Not Supported
Maintenance Scheduling Not Supported
Performance Metrics Not Supported
Real Time Monitoring Not Supported
Transaction Monitoring Not Supported
Uptime Reporting Not Supported

Bugfender Verified User Reviews

Write a Review
  • A Bugfender User
    Partner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect Complement to Crashlytics"

    Posted 2021-02-03

    Pros: My agency works with a variety of apps and we used to rely on Crashlytics for everything. The problem we kept running into when diagnosing crash reports was not being able to get insight into what happened leading up to the crash. So, we went looking for a tool that had continuous logging. We were recommended Sentry, but they actually don't have continuous logging. After doing some research, we found Bugfender and we've been able to address issues much more effectively. Fortunately, Bugfender is much more affordable than Sentry, which is always a plus.

    Cons: The pricing page was in Euros (not USD) which made me assume the tool wasn't built for US companies. After checking in with the team I was able to confirm they were setup to support US-companies, they just like having Euros to convey that they are compliant with EU privacy standards (which are more stringent than the US).

    Overall: Love the app. Was surprisingly easy to install (we are using it on both mobile and desktop). Great price.

    Read More...
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