Alternatives to amberSearch
Compare amberSearch alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to amberSearch in 2024. Compare features, ratings, user reviews, pricing, and more from amberSearch competitors and alternatives in order to make an informed decision for your business.
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AddSearch
AddSearch
AddSearch provides a lightning-fast, effortless, and customizable site search and recommendation tool for any website or e-commerce site. It works with any CMS and provides an Enterprise level tools to manage search results. With nearly 2000 customers globally, in Media, Telecommunications, Government, Education, eCommerce and many more, AddSearch is a proven best-of-breed site search solution. AddSearch has all the Enterprise-level features that you need: - Autocomplete - Smart results ranking - Including / Excluding content - Advanced search analytics with 1 year retention - Filters and facets - Search personalization - Custom SSO - Audit logs - Recommendation Engine - Automated synonyms suggestions - Organizational User Management - Works with any CMS - Implementations with a crawler or API - SLA up to 99.999% - Fast turnaround time Prices start from $99/month when implementing the search yourself. Full setup service included in plans from $499/month. -
2
Guru
Guru
Guru is an Enterprise AI search and AI-powered knowledge platform that provides instant, trusted information from your company's scattered docs, apps, and chats when you need it without context switching. Guru's AI understands who you are and what's important to you. Forget about manually clicking around apps or asking people for answers. Even better, Guru's AI can turn those answers into an AI-powered knowledge platform to replace your legacy knowledge base/wiki and intranet too. Guru natively integrates with Slack, Google, Microsoft Sharepoint, OneDrive, and Teams, Salesforce, Zendesk, Atlassian Confluence, Atlassian Jira, Dropbox, Box, Google Drive, Asana, HubSpot, ClickUp, GitHub, GitLab, Intercom, ServiceNow, Linear, Front, and many many more SaaS apps, documents, #channels. Guru ensures you never have to leave the app you're in to get the answer you need -
3
Theum
Theum AG
Theum is cutting-edge software that combines comprehensive knowledge management technology with the power of generative AI to create the ultimate platform for automating and controlling your organization’s knowledge flows and realizing the maximum value of your knowledge assets. - Automate complex requirements for aggregating, curating, synchronizing, securing, converting, publishing, and delivering knowledge from every silo - Enable fast retrieval of the exact, detailed knowledge needed for any task with state-of-the-art, multilingual semantic search enhanced with one-of-a-kind, intelligent context guidance - Empower users with the analytical power of ChatGPT, ready-to-use with a few clicks and seamlessly integrated with your knowledge - Improve knowledge quality and impact by measuring user engagement, access patterns, trending needs, knowledge hotspots, and more - Eliminate unscalable AI development, uncontrolled knowledge flows, and the risk of unapproved knowledge -
4
Document360
Kovai
Document360 is an AI-powered knowledge base tool designed for internal and public Knowledge bases. It is a SaaS platform that helps you to build a great self-service knowledge base, FAQ pages, User manuals, Product documentation, software documentation and more. It has smart AI features like AI-powered search, AI tag manager, AI description generator, uncompromised authoring experience, customization, real-time analytics, and enterprise-grade restore, back-up and versioning functionalities. Now, with an additional add-on feature, you can generate API docs for internal and external users using your API definition files for developers. Benefits of Using Document360: - Smart instant search: Google-like search for quick help and dynamically look for the most relevant help articles. - Built-in analytics: This feature filters data and provides the report to derive actionable data and insights. - Integrations: Document360 works seamlessly with third-partyStarting Price: $149.00/month/billed annually -
5
SearchStax
SearchStax
SearchStax offers end-to-end search solutions for better search with site search on the frontend and hosted Solr infrastructure on the backend. We have over 700 customers in 20+ countries. Site Search for Websites Made Easy SearchStax Site Search delivers advanced, modern and personalized site search for your website or custom application: • Best-In-Class search experience • Actionable search insights for managers and executives • Self-service tools for the marketing team that don’t need developers to update and optimize the search experience • Quick Implementation for developers Fully-Managed Solr Service in the Cloud SearchStax Managed Search is a fully-managed, hosted Solr service that automates, manages and scales high-availability Solr infrastructure in public or private clouds: • Build faster and spend more time on value-added tasks • Scale faster through automation • Reduce costs through lower incidents and SLAStarting Price: $9/month -
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Onna
Onna
Connect and search across an ever-growing list of cloud platforms with Onna, a real-time search solution. Onna assists users in accessing eDiscovery and finding high-value items across legal departments. Onna provides users with reporting, document sharing, collaborating, compliance managing, and more. Onna also integrates well with different data sources like Gmail, DropBox, and Confluence. -
7
reDock
reDock
reDock uses AI and machine learning to automate content and data search tasks, allowing anyone on your team to find the right information without SME chasing or drowning in irrelevant results. Quickly find the most suitable information from across all your data repositories and software systems, easing RFP frustration and helping your team win more proposals, get more projects, earn more revenue and grow your business. -
8
Yext
Yext
Yext (NYSE: YEXT) helps organizations answer every question about their business. Yext's Answers Platform collects and organizes content into a Knowledge Graph, then leverages a complementary set of products — including Listings, Pages, Reviews, and Search — to deliver relevant, actionable answers wherever customers, employees, and partners look for information. For over 15 years, thousands of companies worldwide have trusted Yext to create seamless content-driven experiences at scale across search engines, websites, mobile apps, and hundreds of other digital touchpoints. Learn more at yext.com. -
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Seismic Knowledge
Seismic
Seismic Knowledge is a just-in-time enablement solution that provides teams with faster access to answers, documentation, and assets right within the flow of work and tools they already use. By leveraging Knowledge, users can connect various systems to create one searchable source of truth so reps are confident they have the right information. With Seismic Knowledge, teams can: Knowledge integrates with Seismic and allows reps to access FAQs through Seismic search. It also integrates with Lessonly so users can surface both Seismic content and Lessonly training by directly chatting with the Seismic Slack bot. This allows users to ask the Seismic Slack bot questions privately, or get AI-recommended answers when asking questions in specific channels. Additionally, the Chrome extension provides instant, ongoing access to answers, lessons, and docs – no matter what application they’re working in, like a CRM or email.Starting Price: $59 per month -
10
Shelf
Shelf.io
Shelf frees companies from the complexities of knowledge management with AI, so employees can do a better job and always find the answers they need. MerlinAI actively listens and suggests answers, responses, recommendations and decision tree content to help drill down to the most accurate solution. Remote workers and agents are also free to browse through your company’s entire content library directly in the tools they use most. Shelf modernizes and centralizes the knowledge tech stack, integrating all your sources, then pushing content and answers everywhere your employees work. Companies with distributed workforces are realizing there’s still room for more efficiency. AI-driven Knowledge Management is solving the biggest challenge holding up your people’s progress: finding answers fast so they can move the needle forward.Starting Price: $30/mo -
11
Happitu
Happitu
Launch your CX performance and insights into a new age. Happitu is a workforce and scripting platform that acts as your service team's personal coach, giving them the process, resources, and insights to deliver the perfect customer experience over the phone. It analyzes 100% of your interactions and highlights what your customers actually experience. With Happitu Vision, all of your customer calls are automatically recorded, analyzed, and scored against a variety of CX metrics. A comprehensive dashboard view immediately identifies opportunities for CX improvement and allows you to drill down to relevant moments in your customer interactions. Design your own metrics to monitor unique and changing customer interactions. Easily search for calls by sentiment and quickly identify where those key moments occur. Happitu guide supports you agents by guiding them through every interaction with custom workflows, responsive scripting, and dynamic help topics.Starting Price: $25 per month -
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OpenText Decisiv
OpenText
Knowledge workers, including lawyers, spend up to 22 percent of their work hours searching for information.1 OpenText™ Decisiv™, enterprise search and knowledge management software, quickly and automatically searches, accesses and shares information scattered across various data stores to put relevant information and subject matter expertise at lawyers' fingertips for a competitive advantage. AI-driven enterprise search tools identify precedents, relevant work product, experts and more within the firm or corporate legal department. Retrieving structured and unstructured data from the myriad of enterprise data sources, AI-powered enterprise search engine software offers easy accessibility to the relevant information. The best enterprise search engines securely crawl and index information from any source to create concept search models based on content and extended metadata to identify and rank relevant information and significantly improve the quality of enterprise search analytics. -
13
Bing Custom Search
Microsoft
An easy-to-use, ad-free, commercial-grade search tool that lets you deliver the results you want. Build a customized search that fits your needs. The Bing Custom Search API gives you powerful ranking, a global-scale search index, and document processing with fast, simple setup. The core technology works in four steps—by identifying on-topic sites and images, providing automatic query suggestions, applying the Bing ranker, and delivering relevant search results. Adjust the parameters and access usage insights anytime. Define the parts of the web you want to draw from so users only see relevant results from the domains, subsites, and web pages you choose. Explore site suggestions to expand the scope of your search domain. And harness the full power of Bing’s global-scale search index to get a holistic view of searches and ranking. Create a compelling search experience for content, such as web pages, images, and even autosuggested words.Starting Price: $4 per 1,000 transactions -
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GoSearch
GoSearch
Introducing GoSearch, a generative AI enterprise search platform from the makers of GoLinks. GoSearch connects 100+ personal and company applications to provide a single, unified interface to search — powered by generative AI for insights summarized from multiple sources. Whether the query is “how to reset my password” or “q4 roadmap,” GoSearch works like Google to surface resources based on relevance: internal documents, people, tasks, chat conversations, & more. Generative AI summarizes relevant context and information contained within personal & company resources to deliver a comprehensive answer — including the right people & places in your organization where you can uncover additional knowledge. GoSearch’s built-in conversational assistant, GoAI, transforms your search into an interactive chat that supports follow-ups & returns outputs from both your organization’s connected apps & external knowledge from ChatGPT. Take team efficiency to new heights with GoSearch.Starting Price: $8 per month/per user -
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Find specific answers and trends from documents and websites using search powered by AI. Watson Discovery is AI-powered search and text-analytics that uses innovative, market-leading natural language processing to understand your industry’s unique language. It finds answers in your content fast and uncovers meaningful business insights from your documents, webpages and big data, cutting research time by more than 75%. Semantic search is much more than keyword search. Unlike traditional search engines, when you ask a question, Watson Discovery adds context to the answer. It quickly combs through content in your connected data sources, pinpoints the most relevant passage and provides the source documents or webpage. A next-level search experience with natural language processing that makes all necessary information easily accessible. Use machine learning to visually label text, tables and images, while surfacing the most relevant results.Starting Price: $500 per month
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My ConneX
ClearPeople
Easily navigate across Microsoft Teams, Office 365 Groups, Yammer and more. My ConneX is a powerful and user-friendly tool that improves the findability of content and the search experience of Teams. This powerful tool is your launchpad to all your collaboration areas across Office 365 and gives you visibility of the groups you belong to and which ones you can join. All your latest Atlas workspaces and Microsoft 365 Groups available in one place. From the card, you see your group members, or jump straight into Teams, Yammer, SharePoint, Documents, Planner or OneNote. Display in List or Card mode. -
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Wuha
Wuha
Wuha allows you to stop scattering and optimize on average 7 hours a week! Connect all your information sources to Wuha to search in only one place. Wuha integrates seamlessly into your workflow by directly displaying search results where you work. At a glance, identify the source of the information, the file format and the content of the results. Wuha understands and interprets time information. So you can search by more or less approximate dates. No more questions about the "right version" of a document! Wuha gives you the most recent and similar results associated with it. Our A.I. adapts to the vocabulary specific to your profession. Wuha manages to translate your acronyms, detect names, identify nominal groups.Starting Price: $9 per user per month -
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Mantium
Mantium
Mantium’s AI platform promotes knowledge sharing and alignment within organizations helping teams work towards the same goals. With large distributed teams, a company’s knowledge management systems (KMS) are the key to collaborating and learning about processes, meetings, events, and more. With Mantium, we enable enterprises to quickly and easily find knowledge within KMS, using AI to return the best answers to questions. If Mantium doesn’t have the answer to your question, your team can provide updated information, and the AI will improve for future instances. With Mantium, you can search systems holistically, with Natural Language Processing (NLP), ensuring your team finds the information they need quickly. With our Slackbot integration, you can ask a question on Slack, with no need to switch to a separate app to get the answers you need. -
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BOTWISE
BOTWISE
Leverage natural language processing and AI to search through your company knowledge from a single window. Search with simple natural language queries, and get structured search results in a clean form. Narrow them down with filters and a suggestion system if needed. Ask questions and get a document fragment as an answer, along with the file itself. See other related information in the same place. Use ready elements for your website, app or internal communicator. Start automating queries from your customers or internal users. Use your existing documents to automate internal and external inquiries. All popular formats are supported. Scrape websites and connect them to your knowledge base. Automatically get the most recent version with no manual work. Connect external drives, apps, and tools and have one place to search through them all, instantly. Get a full report on what your team members and clients are looking for. Extend knowledge base with desired content on a regular basis. -
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C2Perform
C2Perform
A full suite of performance management and employee engagement tools - all under one roof. Improve your customer experience with a connected set of quality, coaching, learning and knowledge tools. Automatically recognize milestones and reward achievements, make it easier to communicate, create contests, get insights into your team’s pulse and more to engage your employees. Everything you need is in one platform, at a price that’s less than you’d pay for a lot of single-solution tools. (Oh, and no more spreadsheets.) No more spreadsheets. No need to manage employees across multiple platforms (and pay for them). Not to mention trying to pull data from all those platforms to give you a view of what’s going on. You’ve got everything you need to improve performance and engage your teams in C2Perform. -
21
BoldDesk
Syncfusion
BoldDesk enables organizations to respond to their customer's queries and problems quickly, efficiently, and in a personalized manner, resulting in increased levels of customer satisfaction. The automation features of BoldDesk can assist organizations in streamlining their ticketing procedures, saving time and enhancing productivity. BoldDesk’s team collaboration solutions allow team members to efficiently collaborate to tackle client concerns, resulting in better outcomes and faster resolution times. BoldDesk provides real-time dashboards and insights, allowing organizations to gain a better understanding of their support operations and identify trends, challenges, and chances for development. The ticketing and task management capabilities of BoldDesk help organizations to manage their support operations more efficiently, resulting in faster resolution times and cheaper costs.Starting Price: $25 -
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AnswerGPT
AptEdge
Revolutionize customer care with AnswerGPT™, the generative AI Answer Engine powering your customer care team to faster support the resolution, improved CSAT, and lower support costs. Transform your domain enterprise knowledge into dynamic answers. By surfacing contextualized knowledge your team can quickly resolve issues, improve response quality, and keep your customers happy. Automatically deflect common cases, group similar cases, and have your team focus on high-value items. AptEdge integrates with all the apps you use. Knowledge bases, ticketing systems, issue tracking tools, CRMs, code repositories, collaboration tools, and everything else. Whatever you use we have you covered. Give your sales team a competitive edge. Keep your devs focused on writing code. Help your product teams streamline product optimization. Empower your agents to be instant experts. Full visibility into trending issues to get ahead of them before they impact the business. -
23
Keyspider
Keyspider
Keyspider provides accurate search results with a cloud-based enterprise search engine. With Keyspider you can build your very own customized website search without the additional time or cost. Keyspider understands the customer’s requirements and delivers the right results to their search queries. The solution for websites to pave the way for better search experiences and improved conversions. It intends to redefine how customers navigate through customers' websites with a search-as-a-service that leaves no stone unturned. Increase relevance across mediums with tailored search. No coding: Create a new page with search capabilities after installing the Keyspider Search. Works with your site's existing style guide. Cloud-based: All of your documents are securely stored, backed up, and searchable in the cloud. Based on your crawler Automatic/Manual crawler settings content would be updated in the keyspider search engine. Read more keyspider's features in our website.Starting Price: $19/month -
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Azure Cognitive Search
Microsoft
Azure Cognitive Search is the only cloud search service with built-in AI capabilities that enrich all types of information to easily identify and explore relevant content at scale. Formerly known as Azure Search, it uses the same integrated Microsoft natural language stack that Bing and Office have used for more than a decade, and AI services across vision, language, and speech. Spend more time innovating and less time maintaining a complex cloud search solution. Deploy a search index quickly and avoid operational maintenance. This fully managed cloud search service reduces the complexity of data ingestion and index creation by integrating with popular Azure storage solutions and offering index functionality exposed through a simple REST API or .NET SDK. Deploy a fully configured search service with intuitive user experiences such as scoring, faceting, suggestions, synonyms, and geo-search—all while avoiding the operational overhead. -
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INDICA Enterprise Search
INDICA
INDICA Enterprise Search is the solution for companies to quickly browse through your systems and find the data you need within seconds. Unlike other Enterprise Search solutions, INDICA’s patented data platform indexes all structured and unstructured data and ranks the results to relevance. This makes it possible to find the exact data you need with a few clicks. The Enterprise Search solution is based on our Basic Data Platform and Enterprise Search Module and can be enriched with other features or modules to your demand. The Enterprise Search solution is equipped with an advanced query builder allowing users to easily create accurate search queries that only return relevant results. INDICA Enterprise Search allows to filter search results by document type, date, data source, paths and access. Users can also rank the results to date, name, size and much more. -
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Amazon OpenSearch Service
Amazon
Increase operational excellence by using a popular open source solution, managed by AWS. Audit and secure your data with a data center and network architecture with built-in certifications. Systematically detect potential threats and react to a system’s state through machine learning, alerting, and visualization. Optimize time and resources for strategic work. Securely unlock real-time search, monitoring, and analysis of business and operational data. Amazon OpenSearch Service makes it easy for you to perform interactive log analytics, real-time application monitoring, website search, and more. OpenSearch is an open source, distributed search and analytics suite derived from Elasticsearch. Amazon OpenSearch Service offers the latest versions of OpenSearch, support for 19 versions of Elasticsearch (1.5 to 7.10 versions), as well as visualization capabilities powered by OpenSearch dashboards and Kibana.Starting Price: $0.036 per hour -
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Microsoft Search
Microsoft
Get an enterprise search experience that increases productivity and saves time by delivering more relevant search results for your organization. Microsoft Search helps you find what you need to complete what you’re working on. Whether you're searching for people, files, org charts, sites, or answers to common questions, you can use Microsoft Search throughout your workday to get answers. Microsoft Search helps users find the right answers, people, and content to complete their tasks in the app they’re already working in. Users get results that are relevant in the context of the app they search from. For example, when they search in Microsoft Outlook, they find emails, and not SharePoint sites. When they search in SharePoint, they find sites, pages, and files. Whichever app users are working in; Microsoft Search is personal. Microsoft Search uses insights from the Microsoft Graph to show results that are relevant to each user. -
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Google Cloud Search
Google
With Cloud Search, we’re bringing the best of Google Search to your business and delivering true enterprise search. Whether integrated with G Suite or used as stand-alone to connect to all your third-party applications and data platforms, Cloud Search helps your employees quickly, easily, and securely find information across the business. Searching through your company’s data should be easier. Cloud Search utilizes machine learning to bring instant query suggestions and surface the most relevant results across more than 100 different content platforms — in over 100 different languages. What Google does for the web, Cloud Search does for enterprise search and for your business. Cloud Search delivers enterprise search through robust SDKs and ready-to-use APIs to help you scalably index vast amounts of data from any source. With 100+ connectors, you can index your third-party content from dozens of enterprise sources. -
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SearchBlox
SearchBlox Software
We simplify search for complex enterprises. Data isn’t just getting bigger. It’s becoming more connected, which makes data-driven decision making more complicated than ever. We build intuitive and intelligent insight engines on open source technologies. Our enterprise search products securely deliver the right data to the right user at the right time. Avoid vendor lock-in with an annual subscription. Our transparent, upfront annual pricing allows you to anticipate your spend and avoid surprises, even in the cloud. You won’t see the phrase “Contact Us for Pricing” anywhere on our website. Search that’s as easy for you to install as it is for your customers to use. Increasingly, visitors use search to navigate websites. And if they don’t find what they’re looking for right away, they leave. SearchBlox Site Search provides fast, accurate search and a sophisticated customer experience that boosts conversions. -
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INTRASEARCH®
BINSERV GmbH
With an enterprise search solution , also known as a company search engine, employees can find information intuitively from all sources to which they have access, such as their own e-mails, Office documents, Sharepoint, blogs and much more. Thanks to the full-text search, one search term is enough: All available information is displayed in a matter of seconds, regardless of how the files were named. Amounts of data are constantly growing due to digitization in companies. With the enterprise search software INTRASEARCH ® (PDF) you give your employees the opportunity to cope with the flood of information. That way you can focus on the really important tasks. Choose the INTRASEARCH® solution that suits you best: The rental model ensures that you get the best price for your individual search solution. Because you only pay for what you really need and use. In this way, even small and medium-sized companies can find a suitable solution. -
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Cludo
Cludo
You deserve site search that works for you. Our solution combines easy setup and out-of-the-box functionality with the ability to have complete control over your search results. Start scaling up your business with quality site search today. Whether marketer or webmaster, Cludo is one of the most user-friendly products on the market. We put you in charge of your site search solution with valuable tools and features including autocomplete, time-sensitive Banners, Intelligent 404 pages, and more. But you deserve a solution that goes beyond simply fulfilling searches. That's why Cludo offers a comprehensive, easy-to-understand analytics dashboard. Increase conversions and time on site by making content decisions based on what your users are actually searching for. -
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Zest
Zest
Zest for Enterprise makes the information in your organization accessible, saves app-switching time, and eliminates information silos. Our technology empowers knowledge workers by providing the information they need to complete their daily tasks without switching the apps they already work with. By unifying internal knowledge sources, we eliminate endless rabbit holes of searching for information. 20% of the knowledge worker’s day is now turned from searching to producing. Let Zest AI match and deliver the required files to complete tasks faster as you work. Simply connect your information sources to make your files accessible through a unified, intelligent search bar.Starting Price: $9 per user per month -
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Sphinx
Sphinx
Sphinx is an open source full text search server, designed from the ground up with performance, relevance (aka search quality), and integration simplicity in mind. It's written in C++ and works on Linux (RedHat, Ubuntu, etc), Windows, MacOS, Solaris, FreeBSD, and a few other systems. Sphinx lets you either batch index and search data stored in an SQL database, NoSQL storage, or just files quickly and easily, or index and search data on the fly, working with Sphinx pretty much as with a database server. A variety of text processing features enable fine-tuning Sphinx for your particular application requirements, and a number of relevance functions ensures you can tweak search quality as well. Searching via SphinxAPI is as simple as 3 lines of code, and querying via SphinxQL is even simpler, with search queries expressed in good old SQL. Sphinx indexes up to 10-15 MB of text per second per single CPU core, that is 60+ MB/sec per server (on a dedicated indexing machine). -
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Bonsai.io
One More Cloud
Bonsai is an expert technology firm specializing in crafted search solutions for communities and businesses across the world. Bonsai ensures that your business is equipped to serve your customers and end users the best search imaginable. We support your team with consistent access to top-level engineers and manage your search through a leading platform with unrivaled stability — allowing you the freedom to deploy internal resources to other areas of your business. Nothing is more reassuring than knowing your mission-critical processes are flawlessly and expertly managed. And you’ll save thousands of staff hours, opening up the freedom to deploy your engineers to other areas of your business. With our one-of-a-kind, fully managed service, you’ll have regular, consistent contact with us via multiple channels. When Bonsai is in your corner, it’s like adding a whole team of search experts to your staff.Starting Price: $20 per month -
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RealDecoy
RealDecoy
Trust a technologically agnostic service provider to find the best solution for your business. RealDecoy maximizes your digital commerce ROI with site search services proven to increase revenue and lower costs. Increase conversions, average order values, and customer loyalty, no matter which screen. Manage complex data sources and search taxonomies, multiple languages, and currencies. Reduce operational expenses and the cost to serve customers. Find opportunities for merchandizing, cross-selling, and up-selling. Personalize search results so customers see only what is relevant. Personalize your customers’ site search experience so visitors find the products they’re looking for, discover products they didn’t know they needed, and return to purchase more often. Assessing commercial and open source technology options. Recommending the best fit to meet business and technical requirements that drive the most ROI. -
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Copernic Business Server Search
Copernic Technologies
Adding a business search solution for your team, department or across your company boosts your employees’ productivity. But did you know that Copernic’s Business Server Search can allow you to easily roll out an elevated search experience—with maximum functionality and at a fraction of the cost of other, more complex search products? Your IT department won’t be taxed with hours-long implementation and setup. Simply download the Windows installation file and configure your file sources. You can build indexes specific to teams and departments—all while respecting permissions and confidential information. Copernic’s team remains available for any questions you may have. Thanks to Copernic’s advanced keyword map (index), give employees the tools they need to find all types of business information that is currently buried in shared servers, whether they be text documents, multimedia files, emails, cloud data, and more.Starting Price: $600 per year -
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Mindbreeze InSpire
Mindbreeze
Mindbreeze notes and homes in on the type of information you find most useful, learns to search intelligently, and quickly recognizes content that other systems miss. Data is brought together from a wide variety of sources to provide employees or customers with a 360-degree view of the topics or customers relevant to them. Mindbreeze automatically makes data available across all application, department, and company boundaries. Mindbreeze InSpire finds all information about your company, such as e-mail addresses, telephone numbers, and contact persons. Experts from different fields as well as their contact information are clearly displayed. All documents, including their latest revisions, are quickly found and displayed using the preview function. With the 360-degree customer search app, the user is able to see and interact with a 360-degree view of one account by indexing multiple structured data sources such as SAP. -
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Elastic Cloud
Elastic
Enterprise search, observability, and security for the cloud. Quickly and easily find information, gain insights, and protect your technology investment whether you run on Amazon Web Services, Google Cloud, or Microsoft Azure. We handle the maintenance and upkeep, so you can focus on gaining the insights that help you run your business. Configuration and deployment are a breeze. Simple scaling, custom plugins, and architecture optimized for log and time series data are only a taste of what’s possible. Get the complete Elastic experience with features like machine learning, Canvas, APM, index lifecycle management, Elastic App Search, Elastic Workplace Search, and more — exclusively available here. Logging and metrics are just the start. Bring your diverse data together to address security, observability, and other critical use cases.Starting Price: $16 per month -
39
Coveo
Coveo
360° relevance across Websites, Ecommerce, Service, and the Workplace. Every search, recommendation, and interaction made it better. We help businesses deliver the relevant experiences people expect. With the Coveo Relevance Cloud, relevant search is just the beginning. Harness self-optimizing AI that learns from every click and query, at every touchpoint. So you can deliver experiences that get better and better, notice search relevance from Day 1, and scale to full 360° Relevance. Every click and query tells you what a customer wants. Serve up relevant product results, and tailored product and content recommendations, that they’ll want to 'add to cart. Connect each customer to the most relevant answers faster, with AI-powered customer self-service and AI-assisted agent responses. Coveo scores high marks for how we make things work, from drag-and-drop UI customizations to headless APIs and more. -
40
Amazon Kendra
Amazon
Amazon Kendra is a highly accurate and easy to use enterprise search service that’s powered by machine learning. Kendra delivers powerful natural language search capabilities to your websites and applications so your end users can more easily find the information they need within the vast amount of content spread across your company. Use natural language questions instead of just simple keywords to get the answers you’re looking for, whether that is a precise answer, an FAQ, or an entire document. Say goodbye to sifting through long lists of links and hoping one has the information you need. Get rid of information silos. Kendra lets you easily add content from file systems, SharePoint, intranet sites, file sharing services, and more, into a centralized location so you can quickly search all of your information to find the best answer. Your results get better over time search, because Kendra’s machine learning algorithms learn which results your users find most valuable.Starting Price: $2.50 per hour -
41
CTX
Cohesive Technology
Search Trello, Slack, Google Drive, Github and JIRA. Search, data exploration and GDPR compliance tools for digital companies. Save time every day by always being able to find that email, JIRA issue or Slack message. You're busy, and it's hard to remember whether that crucial bit of info was in a JIRA issue, in Slack or emailed in. Now it doesn't matter. Get a Slack message whenever anyone mentions your project (or your name, or anything you like really) in any of your tools. ctx dynamically stays up to date. We make sure that every time you change data in a source, they tell us about it, giving you a timely and consistent view of your data. We use advanced search techniques to drill down into your data. Slice and dice by date, type and more. Filter or page through results. Add your team - we'll take care of inviting and signing them up so they can search all the same data as you.Starting Price: £20 per month -
42
Hebbia
Hebbia
The end to end platform for research. Instantly retrieve and wrangle the insights you need, no matter your source of unstructured data. Uncover answers across millions of public sources, like SEC Filings, Earnings Calls, and expert network transcripts, or leverage your firm's knowledge. Hebbia instantly hooks into any source of unstructured data in your organization, ingesting any file type or API. Tooling for diligence and research processes lets you work faster, no matter the task. Spread financials, find public comps, or structure unstructured data with the a single button click. The world's largest governments and financial institutions trust Hebbia with their most sensitive data. Security is at our core. Hebbia is the first and only encrypted search engine on the market. -
43
Hyland Enterprise Search
Hyland Software
Enterprise Search from Hyland enables users to find precise information from inside any type of document, file and email generated across the organization and located in content repositories, SharePoint sites, email systems, network shares, intranets, extranets, websites, databases, social media and other places. Being able to quickly locate information across all these places can help users complete a task, solve a problem, or advance a business process more efficiently and can help the organization reduce information security risk and improve compliance. -
44
uman.ai
uman.ai
uman.ai is the search solution for knowledge driven teams that connects with your collaboration tools and helps you find the internal experts and knowledge so you can be more productive, learn faster and stay competitive. In our personal lives, information is one click away, but inside the walls of most organisations we still encounter a very different story. Your company knowledge is trapped in siloed systems and in the heads of your employees. It’s preventing you, your team and your entire organisation from learning from each other and reaching your full potential. Content is siloed in document management systems. Content is drowning in exploding chat channels. The right expertise is probably already available within your company. You just need to get it out of those siloed systems and in the hands of the people who need. -
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InfoNgen
EPAM Systems
InfoNgen is a text analytics and sentiment analysis solution that automatically finds actionable insights hidden in mountains of data. Find, share and analyze only critical information, from structured and unstructured data, to dramatically free up your teams' time to make more informed, strategic decisions. With its proprietary tools for text analytics and sentiment analysis, InfoNgen lets you uncover patterns, trends and anomalies hidden deep within your data. InfoNgen is the only text analytics product available that offers its distinct use cases combined with its powerful features, arming your employees with the information they need to make better decisions, faster. Through its powerful intelligent search capabilities, text analytics features, customizable delivery options and prebuilt industry taxonomies, InfoNgen gives businesses a resource to find critical information, immediately. -
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Collato
Collato
Collato is an AI Notetaker & Document Generator that changes the way you capture and transform knowledge. Why Collato? - Stay Present: We empower you to remain focused on the conversation, not the notes. Our meeting assistant offers precise transcriptions that convert seamlessly into reliable and relevant documentation. - Capture Every Idea: Don't let a single insight slip through. Whether it's a voice memo, a photo of a brainstorming session, or a quick sketch, Collato captures inspiration in all its forms. - Effortless Documentation: Create comprehensive documents in seconds with our customizable templates. Make informed decisions with the latest, accurate information without the usual hassle. Embrace the simplicity of automated note-taking and documentation with Collato. Spend less time on routine tasks and more on driving impactful change. Our promise is straightforward: You focus on meaningful work, and we handle the rest. Don't wait any longer – join us now! 🦾Starting Price: Free -
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ClearMash
ClearMash
Knowledge items, call scripts, products catalog, tasks and any other information needed by the agent is the heart of any contact center. Agents need to be informed with up-to-date, relevant, and effective information to answer any question or issue by the customer. Optimize your customer interaction with ClearMash’s knowledge administration and get the best out of your agents. Give your agents the best search engine for contact centers. ClearMash’s search can find anything, in ClearMash’s knowledge administration and outside (like file servers, websites, emails and etc.) and do it fast. Allowing your agents to give better answers and improve your customer satisfaction. In real-time agents don’t have time to consult knowledge administration every call. To reduce the knowledge administration you train your agents, but with training, you count on the memory of the agents and this is also not optimal. No need to count on memory and no need to leave the operational systems to search. -
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NICE CXone Expert
NICE
Smarter knowledge management leads to better customer experiences and more efficient contact center operations. Meet customers and prospects at the true start of their journey, an Internet search. Make your customers feel like experts with answers that are easy to find on their own, any channel, any time. Make life easier for customers who contact you by empowering agents with crucial insights and expert knowledge. NICE CXone Expert is smart knowledge management that meets consumers at their point of need and makes the right self-service answers easy to find. As part of the CXone cloud-native platform, Expert optimizes your organization’s content to improve the customer journey with effortless self-service, starting at Internet search and extending across web pages, bots, and digital channels. Empower your customers with the most relevant content for self-service success and faster, more accurate agent-assisted answers without need for transfers and call-backs. -
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Mayday
Mayday
With Mayday, your knowledge is centralized, harmonized and intelligently redistributed internally in your contact tools or externally in an intelligent FAQ, where your users need it. The multiplication of tools can seriously hinder knowledge management. Bring all the business knowledge together in a single solution and make Mayday knowledge base the unique source of truth for all your collaborators. Knowledge that is easy to find, even in the middle of customer interaction, because it is delivered directly into the advisor's workspace. AI-enhanced search engine and intelligent content suggestions to increase the speed and quality of your responses. -
50
Helpjuice
Helpjuice
Helpjuice is a cutting-edge knowledge base software specifically developed to help businesses centralize all information in a single platform. This web-based solution enables customers to self-serve, solve doubts, and resolve issues without contacting a customer service team. Key features include intelligent instant search, advanced analytics, visual analytics, content library and repository, data management, document tagging and management, and more.