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Audience

Businesses and teams that want an appointment scheduling software

About Zoho Bookings

Zoho Bookings helps everyone to find the perfect time to meet each other, and move work forward. Sales teams can sell more, recruiters can place more candidates, support teams can solve more problems without asking when shall we meet. Bid goodbye to double booking, no-shows, endless emails and delayed payments.

Pricing

Starting Price:
$15 per month for 4 users
Pricing Details:
Or $20 per month if billed monthly
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Zoho Bookings offers API access

Ratings/Reviews - 11 User Reviews

Overall 4.2 / 5
ease 4.8 / 5
features 4.4 / 5
design 4.6 / 5
support 4.5 / 5

Company Information

Zoho
Founded: 1996
India
www.zoho.com/bookings/

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Zoho Bookings Frequently Asked Questions

Q: What kinds of users and organization types does Zoho Bookings work with?
Q: What languages does Zoho Bookings support in their product?
Q: What kind of support options does Zoho Bookings offer?
Q: What other applications or services does Zoho Bookings integrate with?
Q: Does Zoho Bookings have an API?
Q: Does Zoho Bookings have a mobile app?
Q: What type of training does Zoho Bookings provide?
Q: Does Zoho Bookings offer a free trial?
Q: How much does Zoho Bookings cost?
Q: What pricing for support is available for Zoho Bookings?
Q: What pricing for training is available for Zoho Bookings?

Zoho Bookings Product Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Recurring Appointments
Rescheduling
SMS Messaging
Payment Reminders
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management
Employee Scheduling
Facility Scheduling
Online Scheduling

Zoho Bookings Additional Categories

  • Leonardo D.
    Marketing Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to create new reservations online."

    Posted 2023-04-13

    Pros: Zoho Bookings is an essential way to improve the way in which you plan each of the appointments or consultations with your clients, this form is excellent to be able to eliminate absences and also to be able to have reminders at hand that serve as an alert for each one of scheduled appointments, in addition, you can reduce the way in which you schedule appointments, saving time and money. One of the main things I like about this platform is that you can set up a payment system within the appointment scheduling section, so clients can assign an appointment for a specific date and then make the payment corresponding to that appointment. , the payment system within this platform is excellent, it is able to receive the money and immediately enable it for us, which is impressive since it allows us to obtain all the income obtained thanks to the appointments with the potential clients, this system of payments is quite varied, and allows you to pay with an online wallet and also with a credit or debit card. Another thing that I liked about this platform is that it has a fairly extensive integration with different online meeting platforms, in this way being able to hold the meeting online or the appointment online by integrating this platform with platforms such as Zoom or Skype, to make appointments online. Another thing that I liked about this platform is that an appointment reservation page can be fully modifiable, this is quite positive since we can choose the design that best suits our brand or that we like, an optimal design for our Clients want to be impressed when they access this section to book their appointment. The fantastic thing about this platform is that it is automatically capable of showing each of the available dates or the busy dates within a calendar, write automatically, you will be able to view the dates that are available to book a new appointment, in addition, you will also be able to see the dates on which our care teams will not be able to attend your appointment.

    Cons: There is no type of negative characteristic in relation to this platform, since it has behaved wonderfully and has contributed to enhance the way in which clients book a new appointment with us, in addition, it has worked as a measure or payment platform for that clients can pay for their appointment and book on the most suitable date for them and for us. Currently, since we started using the platform, we have never presented any type of failure, in addition, the platform has remembered each of the appointment reservation history data, so we have not presented any problem with the appointment reservation with any client .

    Overall: Zoho Bookings has been a consolidated service which has helped us to be able to make reservations with our potential clients in a very simple way. Before, it was a bit complicated to book appointments for each of the clients, since we had to consult our calendar to know what day we have available for said reservation, however, with the help of this platform we only have to mark the dates that are available so that our clients can make the reservation from our website, without having to contact us directly, to the reservation section , they will be able to book an appointment with us and make the payment for that appointment with different forms of payment. I really love the stability and the ease with which new reservations can be created on this platform, also more and more important things for me is the large number of integrations available with this platform as we have been able to integrate it with platforms like PayPal and like Salesforce, this has made it possible for us to export and import new data into our Zoho Bookings system. In general, we are very satisfied with the results obtained with this platform, we consider that it has been key to being able to have power when making new reservations in our company.

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  • Carla A.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect service to optimize the appointment booking process."

    Posted 2023-01-08

    Pros: Zoho Bookings is an efficient platform to be able to manage any type of appointment with your clients. I really loved the fact that this platform helped me organize all appointments in a simple way, how this platform also allowed me to assign various work roles For each of the users of my company that use this platform, this helps me a lot since more employees within my company will help me a lot when it comes to managing all the appointments and scheduling them for days off. In addition, I also liked that this platform allowed me to add automated reminders that could be sent to each client's contact information, every time a client fills out a form to schedule an appointment with us, the platform could automatically send reminders to Asia from that customer's contact trade, either via email or via text message. I also liked that this platform allowed me to create a quite wide and quite personalized reservation page, in which I was able to create a quite attractive reservation page as an optimized design, I really liked this reservation page because it allowed me to receive all kinds of programming from new appointments with our clients, each client could enter this page and book an appointment with us, the platform is automatically capable of showing all the days free to make a reservation.

    Cons: There are really very few negative things to mention about this platform, since the most impactful negative thing within this platform is the fact that starting to use the walnut is quite easy, the process of learning and adapting to each of the resources of creating and managing appointments is quite complex, in addition, you must correctly integrate that platform with the other services that Zoho offers, so that you can get the most out of it and you can have a complete interaction and data transfer between clients and between your system reservation. That is why I recommend that these platforms be implemented by a team that has a lot of knowledge in software management. Another of the negative things that this platform has is that it offers a 14-day free trial version, however, this free version is not optimal at all, since it allows us to receive more than 10 appointment reservations simultaneously, in addition, You will also have limits when assigning various work roles to users who register within this platform.

    Overall: Zoho Bookings has become my main mechanism to be able to receive appointment reservations automatically, previously it was a quite complex and annoying process to make reservations manually, this took us a lot of time and we had to contact the client constantly so that we could have a consolidated reservation for a specific date, however, with the help of this platform, the client is the one who decides what date they will get for their appointment, just by accessing the reservation page located in our website will be able to make the corresponding reservation, in addition, the payment process for an appointment reservation ticket is quite fast, each client can access this payment platform and make the corresponding payment to obtain their appointment as soon as possible as the system payment is quite smooth and never rejects any of the transactions that customers make. I really loved the braids I had within this platform. I think that it has helped me a lot to be able to receive the reservations for each of the appointments in a much more optimal way. In addition, it has saved me a lot of work time, since I don't have to spending many hours managing and booking all the appointments clients make on a daily basis.

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  • Eolimary P.
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Effectiveness in creating and scheduling all kinds of appointments."

    Edited 2022-12-19

    Pros: Zoho Bookings allows you to have extensive smart appointment scheduling, thanks anyway I can have a system that allows you to delete duplicate bookings, allows you to delete all customer no-shows, and also allows you to delete all those emails that were useless and that only used up your work time, thanks to this platform you can have extensive programming and planning of all kinds of appointments. I really liked that this platform allows you to register for free, when I started using this platform, it would be the free version, and this time free it was quite complete, it allowed me to turn on this dating system, it allowed me to adapt it to my website and also allowed to associate the payment methods, without a doubt, this free version is essential for those people who are starting to use this platform. I liked that this platform can be fully synchronized with each of the calendars that we use in our company, it has complete synchronization with the Zoho Calendars system as well as with the Google calendar. This integration is fantastic for everyone Our employees can view each of the appointment schedules they have made on the calendar. I also liked that this platform allows me to plan work and rest hours, since in this way I can establish a deadline for work and rest hours so that our employees and agents do not have any type of meeting or appointment with clients during break time.

    Cons: Despite the fact that this platform is capable of receiving all kinds of payments from clients for each of the appointments, these payments have a high commission within the platform, payments are received immediately and are immediately available in our account. however, I consider that the main negative point of this platform is the high commissions it has for each transaction that clients make when booking an appointment with us. Another of the negative things that this platform has is that it currently does not allow viewing the availability status of each of our agents in charge of the appointments, therefore, this sometimes causes an appointment to be assigned to a specific employee without knowing If that employee is active or not, this has turned out to be quite a serious problem for us, since on some occasions I have assigned an appointment for a client, to an employee who is not within office hours at that moment, for which , I have to transfer that appointment to another of our agents who, if available, I consider it very necessary for this platform to implement a system to be able to show the availability of each of the agents in charge of attending the company's appointments. Those are the only two negative things that I don't have about this platform, since the functions of appointment reservations, creation of reservation page and integration with the Calendar system worked great, in addition, the appointment cancellation system has also It worked perfectly, I have no complaints.

    Overall: Zoho Bookings has behaved excellently, when I started using this platform, I used a free version and it was really familiar with me, it managed to quickly adapt to each of the appointment booking functions, in addition, it is important to highlight the great functionality and the benefit that this platform brought throughout the company, this platform allowed me to use the function to avoid last minute cancellations, it allowed me to set a time limit so that clients could cancel an appointment with us, so that in this way we could Avoid last minute cancellations. In addition, all appointments received on this platform are quickly reported to our notification system, therefore, receiving immediate notifications in this email and also on another mobile device, therefore, I do not have any last-minute appointments, all appointments are scheduled. In addition, I have also loved that this platform was able to allow me to configure the time frames and the availability frames, since I was able to insert the days available for the appointments within the calendar when booking an appointment with us, in this way Clients could book an appointment for any day in which we could attend them, in addition, the platform also had an immediate notification system for clients, it was able to send constant reminders so that we could avoid no-shows within each appointment. I was delighted with the functionality of the platform and I plan to continue using it for years to come.

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  • Jimmy E.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Platform that helps a lot to create an appointment booking page."

    Posted 2022-12-16

    Pros: Zoho Bookings is a great platform to be able to assign an exact date for all kinds of appointments with your clients, the first feature that I like about this platform is that it fully integrates its calendar system, so in our calendar you think all the appointments we have planned with some clients will appear for a specific date of the month, it is magnificent integrations, since all our employees and those in charge of the appointment of our company, will be able to view this calendar and know each of the appointments that we have planned with some client, in addition, I also like that this platform is a reservation page, in this way I avoid that clients have to contact me by email to make a reservation for a specific date, it will be possible to receive all appointment requests of my clients, I have attached this reservation page to my website, in this way each of the visitors s of our website will be able to access this section and Book an appointment with us in a matter of minutes, This Book page is great for us, and allows us to receive all the requests for each of the appointments that clients want. In addition, I have loved that this platform is able to process each of the reservation payments immediately, within this platform I can receive the money that each client has paid to book an appointment with us. In addition, this reservation page has many implemented payment methods, therefore, the client will always have diversification when choosing a payment method that suits him. In addition, I also liked that this platform provides me with an automated Reminder system for our clients, in this way we eliminate the non-attendance of each of the reserved appointments, this Reminder system runs automatically and sends automated reminders to each client through email.

    Cons: The main feature that I don't like about this platform is that it currently does not have any type of system to be able to carry out interviews and appointments online, for example, if a client cannot physically appear at the appointment, it would be excellent to be able to run this appointment or this interview online, but it allows this platform doesn't have this feature, the only way to do it is to integrate that platform with an online interview or call system, and I find that integration process quite annoying for We also need to pay for other software to be able to make appointments online and integrate it with Zoho Bookings. That is one of the most negative features of this platform, and it has really impacted my experience, as I really thought I could do online interviews with this platform. The second negative thing about this platform is that it currently allows you to register within it for free, however, the vast majority of the advanced features of this platform, which allow you to create a reservation page and start receiving clients within it, are functions that are integrated into the paid plan of this platform, therefore, the free plan only offers access to functions that are not really useful, I do not recommend using that free plan since it will not help new users at all.

    Overall: Zoho Bookings is a platform that has shown to have a lot of potential within our company, we have been using it for a couple of years, and it has really helped us a lot to create a booking page that has worked for us to receive appointment reservation requests from instant way. This platform has been key to being able to receive this appointment request within a platform, since previously we had to make the appointment reservation by email, in addition, I have loved the fact of being able to send automated reminders within this platform, since In this way, it greatly favors the responsibility of the client to appear at the reserved appointment. In addition, this platform has also been key to being able to receive all the money that we obtain thanks to the appointment reservation payment page, each transaction has a very minimal commission within this platform, which helps our clients pay very little money for Book each appointment. In addition, I have loved the fact of being able to show clients the days available during each month, so that they can book an appointment, the reservation page automatically shows the days that are available to have a reservation for an interview with us, this is very beneficial as our customers do not need to ask us what day we are available. The platform has really been magnificent, I was delighted with the results offered within our company, in addition, this platform has been very easy to use, we have been able to work together throughout our company and thus be able to visualize the availability of each agent to make the corresponding appointment with each client.

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  • Carlos M.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A fairly complete reservation but with few payment methods."

    Posted 2022-11-23

    Pros: Zoho Bookings is an awesome service if it's not helping to organize every single appointment we're going to have within the company, what I liked most about this platform is that it helps me reduce the number of emails back and forth Since all clients can check availability online, this platform has allowed me to create an appointment booking page, where each of the clients can see what day we are available to attend them in an appointment, in this way no longer We have to receive the inquiries for an appointment with us here by email, everything can be done through this reservation page. I also liked that this platform is able to send reminders periodically to clients, I can send reminders to clients by email and text message, in this way I can eliminate all absences, all clients will be able to attend their corresponding appointment without lack. Also, the most important feature that I have loved about this platform is that it allows me to hold meetings online, this platform has integrations with online meeting tools to make appointments easy, so just by having an appointment booked for any client, I can transfer to be a client towards any gesture of online meetings and attend to it through a video transmission.

    Cons: Despite the fact that as I previously mentioned, within this platform you can make appointment booking pages, I consider that the designs are a bit outdated, the designs offered for each of the booking pages are quite simple, in addition, it is not You can modify the text font of the reservation page, it is only possible to modify the template, its colors, and the design that the reservation page may have. I think that more options are needed to fully customize the reservation page. The Book page works great, and offers an automated system for booking appointments, however various improvements are badly needed to improve the customization of the booking page page. Although that appointment booking page has the possibility of receiving all kinds of payments online, I consider that the payment methods are quite limited, currently the only way to book an appointment with us is by checking the payment with a card debit or credit, currently the platform does not have another payment method, it would be great if customers could book an appointment and make the payment with Google Pay, Apple Pay, and other online wallets, that would undoubtedly help a lot that customers have a variety of payment methods to book their appointment.

    Overall: Zoho Bookings has greatly improved the attendance at each of the appointments that our clients receive, in addition, thanks to this platform we have been able to have a correct organization of our work schedule and customer service, since previously it was a quite complicated process to count all appointments scheduled for specific dates, in addition, we had to answer all clients by email or text message, however, after the arrival of this platform, all that changed radically, since currently we can all do it through the page reservation, now customers can access that page and make an appointment reservation depending on the days that appear as available within the calendar offered. This platform has offered good experience within my financial services company, since it has helped me to be able to meet with my clients much easier, plus it has great integration with various services that help me meet with clients online., to make an appointment online. I really hope to continue having this great experience within my company's appointment booking.

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  • Airton O.
    Software engineer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "To schedule appointments and meetings."

    Posted 2022-08-23

    Pros: Zoho Bookings is beneficial in avoiding double bookings and provides a reasonably complete calendar with available and booked dates.
    The notification and reminder system offered by Zoho Bookings is available to all customers who have scheduled appointments through your business.
    It allows you to see all the appointments that are scheduled for a particular date from a comprehensive perspective.
    Email correspondence is reduced so customers can check your availability online and make a reservation.

    Cons: Compared to its rivals, Zoho Bookings has a high subscription fee.
    I would like Zoho Bookings to include the ability to set multiple appointment times.
    Native options for Zoho Bookings such as SMS and routing forms are still needed.
    Customer support can be faster; it is occasionally slow.

    Overall: Zoho Bookings really comes in handy for embedding your booking page on your website or adapting it to match your online identity.
    To improve staff scheduling and tracking, you can manage time off and special hours tracking.
    Zoho Bookings allows us to share links to various events with potential customers without having to manually enter all the information in our calendars.
    When a client schedules an appointment, you can send personalized confirmation emails or set up automatic reminders to make sure they don't forget to show up.
    With the help of custom fields, you can include questions in your appointment booking form.

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  • Carlos M.
    Marketing Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A reliable system to perfect appointment booking and create a booking page."

    Posted 2022-08-19

    Pros: Zoho Bookings is the right software to have a correct schedule for each of the appointments and meetings that you are going to make within your company, no matter what sector it is located in, that platform will provide you once you speak to develop a correct schedule of the meetings and appointments that you are going to have in your company, whether for negotiations or for an interview, it has all the necessary functions to have a perfect schedule. Era platform will allow you to create a reservation page as well as receive online payments for each of the appointments, it has perfect synchronization with your company's CRM system, it provides you with complete calendars to obtain an organization of the corresponding appointments. The main feature that I like about this platform is that it provides me with a calendar-type view, with this view I can have quite detailed information about the days that an appointment is already busy, in this way I can reserve a specific day for a new client, knowing which days are busy. Next to mention is the most important feature for me about this platform.

    * The section where I can create a reservation page is what I love the most, since it offers me very complete tools to have a correct reservation page address, it allows me to use a template which I can customize to my liking, this way I can create a booking page then a few minutes and start receiving appointment bookings. The booking page is created very easily within this platform thanks to this functionality, it is really useful.

    * I love the way in which this platform has a system of notifications and Reminders for each of the clients who have had a reservation for an appointment within our company, the automated sending of Reminder notifications benefits us a lot, since alert all our clients that they have an appointment booked with us, so that they can attend at the correct time.

    * Online payments is also one of the fantastic features of this platform, because every time a person or client is going to have a reservation with us, they have to pay a fee to book an appointment, the payment system that this platform provides us allows us to insert a payment button within the reservation page, in this way we can receive the money for each of the appointments within the platform, without the need to provide any bank account or any payment processor. additional payment to our customers.

    * It works perfectly as an assistant to your company's CRM system, you can integrate both platforms and they would achieve much more innovative results, this means that when you go to have a reservation with a potential client that you have included in your CRM system, you can transfer that lieutenant to your appointment booking system, and have an appointment on a specific day thanks to this synchronization integration.

    Cons: Zoho Bookings It is a fantastic system to optimize the process of booking appointments within any company, at no time have I presented any type of failure with this platform, since I started using it I have noticed that the simple use, I quickly adapted to each one of its features and also manage to create an appointment booking page in a simple way, without having previous experience in it. In addition, I have also used the application for mobile devices, and I have had really positive results at all times, I have obtained a correct reservation of appointments from my mobile device, I have also been able to modify and customize the entire reservation page, view the payments that have been made in the last few minutes and much more, this application has offered a very positive experience as well as the version for computers. I hope to continue having such a complete experience without any type of failure, I am very grateful to this platform for having allowed me to have a good experience without errors.

    Overall: The main reason why you had a positive experience with this platform is because our company absolutely needed to have a system that helps us streamline and manage the number of appointment reservations we had, for us it was quite complicated to manage each of the appointments. manually, it was very complicated to assign a sales agent for each of the appointment reservations that were in the real estate company, that platform was the key mind to solve this problem, it provided a truly useful system that allows us to assign a sales agent to each of the negotiations and the appointments that our clients make. Our company, we have more than 20 sales agents, fully trained to make an appointment with our clients and carry out the assigned negotiation, this platform has been key to providing trained people to our clients in a matter of minutes. I am very grateful for this platform, it seems to meet my needs, our real estate company is totally grateful for having received so many benefits in such a short time, we have been using this platform for more than a year but the results have been really noticeable and they have offered us a good return on investment for each one of these services.

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  • Ana G.
    Sales Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An excellent service for making appointment reservations and for clients to get to an appointment much faster."

    Posted 2022-07-17

    Pros: Zoho Bookings It is our main platform to carry out much broader planning within our company, it is important to highlight that in this company we carry out various events, meetings and many other things for which corresponding planning is needed, this platform has been key to carry out that types of planning, having a planning schedule within this platform has solved a lot of assistance within our company, and has enhanced compliance with the schedules. The features that I liked the most are the following:

    - The main functions that I like about this platform is the synchronization of the work team's calendars, this function allows us to synchronize all the calendars of our workers within a specific sector, in this way I, as the director of the sales sector, can knowing all the plans that all our employees have made for different days and for the corresponding times, having a preview of all our employees' schedules, has helped us to organize ourselves much more broadly, this connection is quite stable and exports all the information from the calendars of our work team.

    - This platform has an excellent system of notifications and Reminders, it is capable of sending an automated reminder to all the emails of the participants for each planning and programming carried out previously, when the date of each programming approaches, this system sends an alert automatically automated to all the emails that have been linked, in this way all the participants can attend at the right time and can be attentive to comply with their attendance.

    - When we plan an event and we need to sell tickets to some clients, this platform allows us to create a reservation page, we can import this reservation page to our website so that clients can access it and make the corresponding reservations, this function is quite good because it allows us to create a fairly complete page so that customers can make a reservation in just a few minutes, it also has an excellent online payment system, which does not retain the money that has been deposited by customers for the acquisition of one of the event tickets, without a doubt this is one of the best reservation systems I have seen in all this time.

    - This Platform has an excellent integration with the CRM system, in this way when an appointment is made with a client, we can transfer this appointment to a much more specific negotiation within our CRM system, this function is one of the most important due to because it helps us to finalize the negotiation is much faster.

    Cons: One of the main negative things for some of the users who start using these platforms are the following:

    - It is not a platform at all easy to use, when you need to make the corresponding configurations for the reservation of client appointments, it is a quite complicated process and you will need support from your work team, in addition, to adapt to the page creation system Booking is also a complicated process, since it has several tools that some new users may not know how to use. To solve this negative aspect within this platform, it is necessary to implement a user manual, in this way new users will be able to quickly adapt to the platform and will be able to fully understand each of the functions offered to them to carry out a appointment booking page

    - Currently, the online payment system offered by this appointment booking system only accepts payment by credit or debit card. I would like this online payment system to be much more complete and offer a variety of payment methods. incredible that it was able to receive payments through CryptoCurrencies, PayPal or any other method that is currently recognized. Having only the credit card payment method limits the payment that customers can make for their corresponding reservation.

    Overall: I am satisfied with the service that this Zoho Bookings system has provided me. I have been able to greatly enhance the appointment booking system within our company. Another of the benefits that we obtained with this platform is that we obtained much more clients thanks to the fact that we offered them a system in which they can make their reservation in an automated way, without the need to contact us directly, it is not necessary to contact us to make a reservation. reservation, just by accessing our website and accessing the corresponding section, you can make your reservation in just a few minutes and you will get it in your inbox when you make the corresponding payment. This appointment booking and planning system has allowed our company to improve sales even more, because now, we get much more clients. The Reminders and notifications system has been important in the benefit that this platform has in this company, because it keeps us alert about the appointments that will be made for corresponding dates and specific times, we are grateful to this platform with its general operation, our The general experience has been positive at all times, despite the fact that there are some things that need to be improved or optimized, such as the ones I mentioned previously.

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  • Maria G.
    Software Engineer
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "I am happy with the appointment planning and reservation service."

    Posted 2022-06-25

    Pros: Zoho Bookings It is an excellent platform to be able to plan appointments, video conferences and meetings. One of the things that I like the most about this platform is that it allows me to obtain online availability, and thus all our clients can contact us through this application and book an appointment with us through it, without the need to send us emails directly, This way of booking appointments is quite functional for us, since it helps us so that clients can get their appointment without waiting for us to schedule it, they schedule it themselves and select an available date. Another thing that I like about this platform is that it has an excellent integration with the Zoho CRM system, and this is really fantastic for us, since we currently use this platform in our company to be able to obtain a higher return on our sales. , and that the negotiation process is much more feasible for clients, the integration of both platforms helps our clients to obtain an appointment for a specific day quickly, in addition, this integration helps that appointment to be registered during the sales process and can be monitored through the CRM system. It is important to highlight that I also love the online payment method that this platform has, because our clients can access our availability within the platform and can make the reservation of their appointment by paying the required amount online, not It is necessary to contact us directly to be able to make the payment or to make the reservation. This platform avoids duplicate reservations, it offers a fairly complete calendar in which there will be availability dates and busy dates, in this way clients will be able to get an appointment on the day we are free, it is also important to highlight that I loved the synchronization of our team's calendars with Zoho Bookings. This helps all our employees to have a broad view of the appointments that are scheduled for a specific date.

    Cons: I really have no complaints about the Zoho Bookings service, since this platform arrived with the press release, we have had a fairly good experience, the scheduling of each of the meetings, appointments, videoconferences has been quite specific, this platform has helped to have a quite comfortable programming within our company. It is important to highlight that this platform has worked completely normally and has not given any type of failure since its version for computers as well as its version for mobile devices, it has behaved excellently, all our employees have been able to plan activities for specific days without the need to carry out a complex process.

    Overall: Our experience with this platform is totally good, since customers can make reservations for an appointment for the day that best suits them, it is not necessary to contact us to make an appointment manually, All this can be done by booking within the Zoho Bookings platform. This platform has been quite good because it has prevented no-shows in all meetings, it sends instant alerts to all the people who have scheduled an appointment, The notification and reminder system of this platform is quite good, the automated sending of notifications is quite beneficial for us as it keeps an eye on each of the appointments that have been scheduled. This platform sends the reminders via email, so that's pretty cool. This platform is being used by all the employees of our company, since it is quite important for us that all employees have an active Calendar system, in which they can know all the reservations that have been scheduled within our company. so that everyone can attend. This platform has also helped us schedule meetings within our company, there are times when we urgently need to meet, and this platform has been key to being able to hold those meetings, since all employees receive an alert specifying the time and place where we will be meeting.

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  • Harold M.
    Sales Manager
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Complete appointments with schedule and calendar order."

    Posted 2022-03-20

    Pros: Appointments in our company are very common since we are a real estate company that generates several sales throughout the month, our appointments help us to get into more internal contact with clients and thus be able to offer better services. I really like that Bookings allows me to use a calendar system which I can synchronize with my HubSpot CRM system, I can integrate both systems to use the appointment calendar to monitor the potential client from the CRM platform, it is incredible the integration so stable that they have to allow the information to be transferred to our CRM system. Another thing that I like is that it has an integrated payment system so that our appointments can be paid by the client instantly, after the client selects an availability date through the calendar provided by Bookings, the payment appears automatically, this is impressive.

    Cons: To be honest, Zoho Bookings has behaved amazingly and brought groundbreaking results for our business and back-to-back appointment booking. There have been no problems during the reservations that our clients have made, the reservation request has reached our mail in the form of a notice, in addition, we receive constant reminders when the date of one of our appointments is approaching. We had no problems during the trial period, we used the trial period for a week and then agreed to use a paid plan, and the results were stable, without any problems.

    Overall: When Zoho Bookings came into our workplace, we felt a complete improvement as our employees were more attentive to the appointment requests coming into our dashboard, plus it became much easier to manage the large number of appointments we were receiving. Monthly there were many appointments that we were receiving, and Bookings helped us control that great flow of appointments, with a very functional platform where we can have a total order, where we can know the exact time and date of each appointment, and where we can receive appointment payments and have a customer rating for the appointment received. The ratings have helped attract more clients to our company, clients interested in receiving the same type of appointment.

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  • Jason R.
    EVP
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy booking schedule. No more double booking appointments. "

    Posted 2022-01-25

    Pros: Super easy to set up multiple users working in different locations.
    Prevents double bookings even in different time zones.

    Cons: Sometimes the bookings do not appear as tasks or on the calendar.

    Overall: Overall Zoho Bookings helps me find the perfect time to meet clients and stay productive. I am able to set appointments for others as well and this helps us sell more.

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