Audience
Companies searching for an AI assistant solution that helps agents get results through conversations
About Woveon
Woveon is the only technology that has the power and efficiency to stitch billions of customer data points such as live conversations with internal data systems to suggest optimal response workflows, recognizes compliance violations, and automates repetitive agent research. Companies use us to enhance their existing live chat, AI services and business automation processes. Without siloed information and disjointed interactions, organizations can better serve customers with a holistic view of their customer journey. See any customer’s relevant conversational, transactional and behavioral data in a single customer view. Using AI and machine learning, Woveon searches across millions of customer data points to identify untapped opportunities for maximizing revenue. It will prompt agents to act on these by generating suggested responses that has historically produced higher rates of success.
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Pricing
Starting Price:
$50 per user per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Woveon
Founded: 2016
United States
www.woveon.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Woveon Frequently Asked Questions
Woveon Product Features
Conversational AI
Code-free Development
Supported
Omni-Channel
Supported
Contextual Guidance
Not Supported
For Developers
Not Supported
Intent Recognition
Not Supported
Multi-Languages
Not Supported
On-Screen Chats
Not Supported
Pre-configured Bot
Not Supported
Reusable Components
Not Supported
Sentiment Analysis
Not Supported
Speech Recognition
Not Supported
Speech Synthesis
Not Supported
Virtual Assistant
Not Supported
