Audience

Sales & telemarketing departments, and call centers looking for the professional cold calling solution (lead management, auto dialer (Power & Predictive dialers), inbound calls, detailed sales and call center reporting).

About Voiptime Contact Center

Increase talking time up to 300% with a versatile cloud-based call center solution. It has everything you'll ever need: automated call distribution, IVR system, call campaigns with 3 dialing modes (Preview, Power, Predictive), auto dialing, mini CRM, call scripting, quality assurance, and comprehensive reporting. Enjoy the capabilities of Voiptime Cloud Contact Center software trusted by 1000+ users!

Pricing

Starting Price:
$70 per user per month

Integrations

API:
Yes, Voiptime Contact Center offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Voiptime Cloud
Founded: 2010
United States
voiptimecloud.com

Videos and Screen Captures

Voiptime Contact Center Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
24/7 Live Support
Online

Voiptime Contact Center Frequently Asked Questions

Q: What kinds of users and organization types does Voiptime Contact Center work with?
Q: What languages does Voiptime Contact Center support in their product?
Q: What kind of support options does Voiptime Contact Center offer?
Q: What other applications or services does Voiptime Contact Center integrate with?
Q: Does Voiptime Contact Center have an API?
Q: What type of training does Voiptime Contact Center provide?
Q: How much does Voiptime Contact Center cost?
Q: What pricing for support is available for Voiptime Contact Center?
Q: What pricing for training is available for Voiptime Contact Center?

Voiptime Contact Center Product Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
IVR / Voice Recognition
Inbound Call Center
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics
Database
Escalation Management
Manual Dialer

Call Recording

Archiving
Call Sharing
Distributed Call Recording
File Transfer
Instant Retrieval
On-Demand Recording
Event Triggered Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Call Center
Call Recording
Call Routing
Chat / Messaging
IVR / Voice Recognition
Audio / Video Conferencing
Fax Management
File Sharing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Predictive Dialer

Call Monitoring
Call Recording
Call Results
Call Transfer
Callback Scheduling
Campaign Specific Caller ID
Contact Management
FCC Compliance
FTC Compliance
Lead Capture
Lead Management

Telemarketing

Auto Dialer
CRM
Call Logging
Call Recording
Call Routing
Call Scripting
IVR / Voice Recognition
Inbound Call Center
Lead Distribution
Outbound Call Center

Voiptime Contact Center Additional Categories