Audience
Users of Cisco Call Manager
About VoIP Detective
VoIP Detective is the easiest to use Cisco Call Manager reporting solution available. Offering a free as well as a paid version, VoIP Detective will allow you to view calls to and from extensions on your CUCM cluster, as well as perform detailed troubleshooting.
If you would like an easy to use interface to provide call information across your Cisco Call Manager, you owe it to yourself to try out VoIP Detective.
Both VoIP Detective free and Pro are quickly deployed as a virtual machine - you can up up and running in 30 minutes.
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Pricing
Starting Price:
$0
Pricing Details:
VoIP Detective Free is 100% free with no expiration.
VoIP Detective Pro starts at $499 USD / year.
VoIP Detective Pro starts at $499 USD / year.
Free Version:
Free Version available.
Integrations
No integrations listed.
Company Information
VoIP Detective
Founded: 2018
United States
www.voipdetective.com
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
VoIP Detective Frequently Asked Questions
VoIP Detective Product Features
Call Tracking
CRM
Call Routing
Caller Identification
Call Log
Call Recording
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
VoIP Detective Verified User Reviews
Write a Review-
Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Easy to use with outstanding support" Posted 2026-02-15
Pros: Very good call reporting, and my users don't need training to use it - very intuitive. We use this for CUCM and CUBE reporting, but I believe it supports other systems as well.
Cons: None that I can see. We had problems getting CUCM to send records, but support helped us fix the config.
Overall: Pricing is fantastic - one price for every single feature, regardless of devices, users, phone numbers, etc.
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