Zence 360
Seamlessly manage customer interactions across the entire lifecycle with an integrated CRM suite that enhances engagement, loyalty, and retention. Gain a unified view of customers, personalize interactions, and drive business growth with AI-powered automation and insights.
Key Features:
Customer Data Platform
• Consolidate customer data from multiple sources (web, mobile apps, CRM, social media, POS, customer feedback)
• Create a unified customer profile with behavioral insights, purchase history, and preferences
Personalized Segmentation for Targeted Campaigns
• Leverage AI-powered segmentation to classify customers based on demographics, purchase behavior, engagement history, and location
• Automate customer journeys with behavior-based triggers
Customer Analytics
• Use predictive analytics to forecast customer needs, optimize marketing efforts, and improve retention strategies.
Visualization & Insights
• AI-driven analytics dashboard that transform raw data
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Mortar
Mortar is the new way for your business to manage all your customer and business data. The platform takes you from data mess to data miracle, by giving you a single view of everything happening in your business, empowering you to make fast informed business decisions.
Mortar saves you time, increases customer acquisition and engagement, and drives your revenue by cleansing, enhancing, and segmenting your data to give you a single unified view of your business, so while we master your data, you build your market
Mortar unites all your fragmented data to give you one view of your business, so you can make better marketing and business decisions.
1. To increase engagement and conversions, monitor and access a single view of all your customers
2. Customer segmentation and data governance can increase brand trust
3. Unify your data to create a single, accurate view for all your customers
4. Multi-team empowerment through unified data
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Aroscop
Data driven marketing solutions build on a Customer Data Platform to enable marketers optimize their consumer’s buying cycle. Activate & mobilise your first-party data to bring better understanding & transparency in your marketing & advertising value chain. Create clear user personas based on demographics, behaviour, transaction & browsing history, & enrich these cohorts with added data layers. Manage digital inventories across your or your partners’ properties to generate additional revenue or create targeted campaigns. Combine valuable data from multiple sources – offline or online, first party, second party or third party data. Use this unified data view to create winning digital strategies. Deploy existing or custom Machine Learning models to create custom segments and audience cohorts, predictive modeling & heuristics.
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Audiense
Identify & understand any audience, no matter how specific/unique it is. Create reports using filter options such as user profiles, affinities, demographics & job roles, creating highly personalised audience segments. Make better marketing decisions, adapt your targeting, improve relevancy & drive high-performance campaigns at scale.
WHAT ARE WE TRYING TO SOLVE?
- Time-consuming, static & expensive traditional consumer research
- Social data to become a part of the strategy
- Brand strategy & personalisation is very tactical at the expense of performance marketing
WHAT MAKES US UNIQUE
Audiense segments audiences by interconnections between people (“Who knows who”). Thanks to how those connections are created between consumers (“How they know each other”), we can infer their shared interests & affinities. Our unique social consumer segmentation provides a great data foundation to Persona development, understanding the audience s that matter most or find new audience opps.
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