Audience

Companies that need an IT helpdesk cloud tool for task management and ticketing

About Vertask

Vertask.com is a cloud-based ticketing system and helpdesk management tool. With our state of the art solutions, we help you resolve user request faster and stay organized. The full solution not only includes ticketing and task management, but it also includes a knowledge base, contract management, asset management, and more.

Pricing

Starting Price:
$6 per user per month
Pricing Details:
Free ticketing system tier,
Full helpdesk solution starts at $6/agent
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Vertask
Founded: 2020
United States
vertask.com

Videos and Screen Captures

Ticket

Ticket

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Support
Phone Support
Online

Vertask Frequently Asked Questions

Q: What kinds of users and organization types does Vertask work with?
Q: What languages does Vertask support in their product?
Q: What kind of support options does Vertask offer?
Q: Does Vertask have a mobile app?
Q: What type of training does Vertask provide?
Q: Does Vertask offer a free trial?
Q: How much does Vertask cost?

Vertask Product Features

Help Desk

Alerts / Escalation
Automated Routing
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Multi-Channel Communication
Self Service Portal
Ticket Management
Community Forums
Customizable Branding
Known Issue Management
Live Chat
Multiple Brands / Products
Network Monitoring
Real-time Chat
Service Level Agreement (SLA) Management

Knowledge Management

Collaboration
Content Management
Knowledge Base Management
Self Service Portal
Artificial Intelligence (AI)
Cataloging / Categorization
Decision Tree
Discussion Boards
Full Text Search

Project Tracking

Milestone Tracking
Collaboration Tools
Prioritization
Status Tracking
Percent-Complete Tracking
Gantt Charts
Cost-to-Completion Tracking
Kanban Board
Time & Expense Tracking