Audience

Comapnies and professionals seeking a business phone solution to receive, route and redirect calls

About Verizon One Talk

Make working remotely work for your business. Your office goes where work takes you. Easily receive, route and redirect calls on One Talk, our mobile-first business phone solution designed for how you work today. One Talk is a mobile-first, business phone service. It rings one number that can be shared across a combination of compatible devices, smartphones (either with an enhanced built-in dialer or a mobile app), PCs/Macs, and desk phones, so that customers can reach your employees on their preferred devices, whether they're at the office or on the go. One Talk is not your traditional VoIP solution; in fact, it's better, because it enables both mobile and desktop calling, giving your business the flexibility it requires. Calls can ring simultaneously on your compatible mobile and desk phones, as well as the desktop app, so customers can reach you whether you are in the office or on the go.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Company Information

Verizon Business
Founded: 1988
United States
enterprise.verizon.com/resources/lp/one-talk-business-phone-solutions/

Videos and Screen Captures

Verizon One Talk Screenshot 1
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Product Details

Platforms Supported
SaaS
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

Verizon One Talk Frequently Asked Questions

Q: What kinds of users and organization types does Verizon One Talk work with?
Q: What languages does Verizon One Talk support in their product?
Q: What kind of support options does Verizon One Talk offer?
Q: Does Verizon One Talk have a mobile app?
Q: What type of training does Verizon One Talk provide?
Q: Does Verizon One Talk offer a free trial?

Verizon One Talk Product Features

Business Phone Systems

Call Recording
Web Conferencing
Call Routing
Call Monitoring
Employee Directory
Mobile Access
Virtual Call Center
IVR / Voice Recognition
Call Logging

Business VoIP

Call Recording
Encryption
Contact Management
Call Parking
Voice Quality Enhancement
SIP Trunking
Unified Communications
Ring Groups
IVR / Voice Recognition

Telephony

Telemarketing Management
Auto-Dialer
Contact Management
Inbound Reporting
Voice & Data Integration
Call Monitoring
Outbound Reporting
IVR / Voice Recognition
Call Center Management
Predictive Dialer
VoIP

Verizon One Talk Reviews

Write a Review
  • A Verizon One Talk User
    Executive Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One Talk app"

    Posted 2023-08-17

    Pros: It does not work as intended and sold.

    Cons: You cannot find staff at Verizon, but no town one talk is to work or knows how to troubleshoot with the problems that he have. There is only one person that does anything and most recent issues that I have, he has had to send to management because he is unable to make the change needed. That was eight weeks ago, two months, still waiting and nobody has contacted me to help him. However, that employee has done everything he can to reach management and tell them this is a business, a medical clinic, and no one cares that it’s one talk isn’t working that a business shut down so I advise to never get one talk

    Overall: Terrible experience.

    I would avoid this app at all cost if you want a business to depend on a reliable phone source. They should’ve never put this out in the market, knowing that businesses are relying on it.

    Read More...
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