Audience

VIZOR is ideal for companies looking for a ITIL Certified Solution to effectively manage all IT assets including computers, Chromebooks and software licenses

About VIZOR

VIZOR is an ITIL Certified IT Asset Management solution. VIZOR manages the complete IT asset life-cycle combining network discovery and inventory data with purchase, warranty and maintenance details. Allocation of assets to employees and locations is simplified so you always know exactly who has what. VIZOR audits your network or integrates with tools such as Microsoft SCCM, LANSweeper and Chromebook Admin. VIZOR is completely modular so you only purchase the features you need. Try now for Free.

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Pricing

Starting Price:
$2.00/year/user
Pricing Details:
Per employee or computer
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 3 User Reviews

Overall 3.7 / 5
ease 3.3 / 5
features 4.3 / 5
design 3.3 / 5
support 3.7 / 5
More Reviews Write a Review

Company Information

Vector Networks
Founded: 1992
United States
www.vizor.cloud

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

VIZOR Frequently Asked Questions

Q: What kinds of users and organization types does VIZOR work with?
Q: What languages does VIZOR support in their product?
Q: What kind of support options does VIZOR offer?
Q: What other applications or services does VIZOR integrate with?
Q: What type of training does VIZOR provide?
Q: Does VIZOR offer a free trial?
Q: How much does VIZOR cost?
Q: What pricing for support is available for VIZOR?
Q: What pricing for training is available for VIZOR?

VIZOR Product Features

CMDB

Change Management
Configuration Management
Data Visualization
Device Auto Discovery
IT Asset Management
Impact Management
License Management
Performance Management
Relationship Mapping

Help Desk

Alerts / Escalation
Automated Routing
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Multi-Channel Communication
Multiple Brands / Products
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
Community Forums
Live Chat
Network Monitoring
Real-time Chat

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
Depreciation Management
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Requisition Management
Supplier Management

IT Management

Compliance Management
Event Logs
Hardware Inventory
IT Budgeting
License Management
Remote Access
Software Inventory
User Activity Monitoring
Capacity Monitoring
Patch Management
Scheduling

IT Service

Contract Management
IT Asset Management
Incident Management
Knowledge Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

ITSM

Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal

Issue Tracking

Assignment Management
Dashboard
Escalation Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Recurring Issues
Scheduling
Task Management

License Management

Automatic SKU Recognition
Central LM Server
History Tracking
Node Management
Online Activation
Portable License
Sarbanes-Oxley Compliance
Timing Rights
Trial License
Copy Protection

SaaS Management

License Management
Onboarding
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Vendor Management
Usage Tracking / Analytics

Service Desk

CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal

VIZOR Verified User Reviews

Write a Review
  • Chris M.
    Senior IT Technician
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Game Changer"

    Posted 2025-04-03

    Pros: Seamless integration with Google Admin.
    Efficient tracking of repairs.
    Ability to link repairs of specific assets to staff and students.
    Improved inventory tracking and management efficiency compared to previous systems.

    Cons: There are some minor interface challenges, but they're easily outweighed by the platforms capabilities

    Overall: Vizor has significantly streamlined our inventory tracking and management. Its integration with Google Admin and ability to easily link repairs of assets to staff or students has replaced our cumbersome spreadsheet and asset system processes, resulting in a much more efficient workflow.

    Read More...
  • A VIZOR User
    Technology Director
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly Recommend Vizor"

    Edited 2025-04-02

    Pros: Vizor is extremely customizable, allowing our team to create a program tailored exactly to the operations and protocols of our organization. Setup was easy through our Google integration, and support is very responsive. The system is a very robust, easy to use and comprehensive ticketing and asset management system.

    Cons: Our hope is for the product to eventually incorporate receiving alerts when devices or user generates repeat tickets to help us develop intervention strategies.

    Overall: Vizor has been a significant upgrade to the efficiency and accountability within our organization for keeping track of devices, managing user assignments, and an immensely superior ticketing system. The upgrades they include are based off of user experiences and recommendations for improvement. We do not have any buyer's remorse or desire to transition away from Vizor. Highly recommend!

    Read More...
  • Corby S.
    IT Director
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Terrible communication, refuses to give a refund"

    Posted 2024-10-10

    Pros: Great sales presentation. They do a good job on the demonstration. Very friendly sales people, way more responsive that their support.

    Cons: They say that they offer a 30 refund window. However, their implementation process is terrible. We had two weeks of no communication for the roll out. We decided to cancel and they refused to refund after 30 days because, in their words, the issue wasn’t the performance of the product but their lack of communication. To me they are one and the same.

    Also, the UI and UX are terrible. Their documentation is an 800+ page PDF.

    Some customization required support involvement which I get, but we happen to need to frequently modify things that only support can modify and that’s just too inflexible for us.

    Overall: Do not buy this product. We paid for it, and now don’t want to use it because their onboarding was terrible, incomplete, so why bother finishing when we already know that we are not going to renew?

    Read More...
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