Userbird

Smartlook is a qualitative analytics solution for websites and mobile apps helping over 300,000 businesses of all sizes and industries answer the "whys" behind their users' actions. Eliminate the guesswork and discover real, actionable reasons. With a unique feature set, Smartlook finally gives you a way to understand user behavior at the micro level. Always-on visitor recordings show you what every last visitor does on your website or app, while automatic event tracking lets you know how (and how often) your visitors do specific things. You can then build conversion funnels to see your conversion rates as well as uncover why people are churning. Heatmaps for websites give you mass data about where most people click, scroll, hover, and otherwise interact with your pages. Ranked within the Top 100 Software Products in the 2019 G2 Crowd Awards, Smartlook services customers like O2, Miele, Hyundai, and Kiwi. It can also record games developed in the Unity engine.

Changing the way you look at your visitors. Start Your Trial. Analyze Session Recording, Events + Heatmaps. Features. Our core features give you all the tools to understand your users. Site Analytics. All the details you will need to know how your traffic is looking and evolving. View top pages + countries, Top Referrers, UTM’s, Devices, OS, Browsers, etc. Visitor Insights. Understanding and evaluating your visitor’s behavior and repeated actions. View and get details of all your visitors. Analyze all their past sessions, and identify their trends on your site. Session Replays. Analyze the visitor journey throughout your site in a session recording. High-quality video replay sessions allow you to visualize user journey as they navigate your site. Site Heatmaps. Get to understand where your users are clicking and identify areas of opportunity for your visitors. Desktop, tablet & mobile heatmaps also get recorded. Teams Create teams that have access to whatever websites you add