Audience
B2B SaaS Subscription Businesses
About UserIQ
Since 2014, UserIQ has helped businesses realize the full value of customer success by equipping teams with the product intelligence, customer insights, and user engagement tools needed to fight churn, grow the account, and align the entire business around users’ needs. UserIQ empowers CS teams to focus all departments on achieving users’ unique goals. With our platform, customer success becomes a business mindset, not just a function.
Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
UserIQ
Founded: 2014
United States
www.useriq.com
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elevio
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Deliver contextual answers to customers or give your support agents the right info as they need it. Reduce support loads, increase customer success and create custom knowledge experiences for your product.
Is your team utilising Knowledge Centred Service (KCS)?
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Brands can optimize their entire Customer Lifecycle: Onboarding, Engagement, and Proactive Customer Support. Using one platform you can:
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Our reviews SAY IT ALL ..🎤.
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Product Details
Platforms Supported
SaaS
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
UserIQ Product Features
Customer Experience
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Trend Analysis
Action Management
Text Analysis
Customer Success
Account Management
Customer Engagement
Health Score
Onboarding
Usage Tracking / Analytics
Account Alerts
Communication Management
Customer Lifecycle Management
Revenue Management
Win / Loss Analysis
SaaS Management
Onboarding
Usage Tracking / Analytics
License Management
Renewal Management
SaaS Operations Management
Shadow IT Detection
Spend Management
Subscription Management
Vendor Management