Alternatives to User Evaluation
Compare User Evaluation alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to User Evaluation in 2024. Compare features, ratings, user reviews, pricing, and more from User Evaluation competitors and alternatives in order to make an informed decision for your business.
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1
Extellio
Extellio International AB
Extellio is built to understand all aspects of user journeys. It shows the behaviour, experience, conversion, expectations, and pain points for users for each of your target groups. This is achieved by combining web analytics, surveys, heatmaps and session recordings in one analysis platform that gives you meaningful insights you can act on with confidence to improve conversion and user experience.Starting Price: $30 per month -
2
Mouseflow
Mouseflow
Mouseflow is a behavior analytics ecosystem, used by Product, Marketing, UX, Design, and Analytics teams across 190,000 websites worldwide to ensure the highest conversion rates and best website experience. Save time monitoring your website and know where exactly your visitors are experiencing friction and what's preventing them from turning into customers. Get insights into your visitors' behavior through heatmaps, session replay, conversion funnels, and form analytics. Set up feedback campaigns based on a variety of triggers to assist/recover conversions. Find out what really tipped an A/B test and why users won’t submit your forms. Identify and prioritize obstacles to conversion. Add visual context to speed up implementation.Starting Price: $31 per month when paid yearly -
3
Funnel
Funnel
Funnel is an automated data collection and marketing reporting software for marketers and data-driven companies. With Funnel, users can automatically gather all their advertising data from various platforms and sources and match them with conversion data, so they can more accurately analyze their online marketing spend and report ROI. Funnel offers integrations with more than 300 marketing and advertising platforms.Starting Price: $199.00/month -
4
onWork.ai
onWork.ai
onWork.ai is an advanced AI-powered analytics platform designed to revolutionize how businesses understand and optimize user behavior on their websites. With its innovative suite of tools, including AI heatmaps, session recordings, and real-time user tracking, onWork.ai helps marketers, business owners, and web developers visualize how visitors interact with their sites. This powerful insight enables them to identify key engagement hotspots, improve navigation, and refine content to boost conversions. By providing metrics on clicks, scrolls, and engagement levels, onWork.ai helps optimize the customer journey, driving better results. Additionally, its comprehensive reports on user trends, page performance, and traffic patterns offer data-driven strategies for website growth. Whether you're tracking peak traffic hours, user device preferences, or evaluating underperforming pages, onWork.ai gives you the insights needed to create targeted strategies. -
5
Questly AI
Questly
Unlock the unique user insight you seek, swiftly and efficiently, through AI-facilitated interviews. Unlock unlimited insights, and conduct 1000 simultaneous interviews, across languages. Our AI interviewer engages participants, uncovering deeper understanding and insights. AI-powered analysis, transcripts examined, themes extracted, stories revealed. Rapid insights unleashed, harness ai-moderated interviews for swift, in-depth conversations. Questly's AI-facilitated interviewing revolutionizes the way businesses unlock valuable business intelligence. By automating the user interviewing process with AI, we eliminate the limitations of manual interviews and supercharge your research capabilities. With Questly, you can conduct thousands of interviews simultaneously, saving you time and resources while exponentially increasing the depth of user insights you can gather. Our AI goes beyond surface-level analysis, leveraging advanced algorithms to uncover patterns, themes, and insights. -
6
Behavly
Behavly
Leverage subtle, science-backed adjustments for enhanced user engagement and higher conversion rates. AI-driven insights that understand your audience's psychology, making every interaction count. Craft compelling copy that converts by addressing customer desires. Behavly analyzes screenshots of your website, examining elements like text, layout, and design. No technical knowledge is required as our recommendations are straightforward and easy to understand. Behavly is designed to assist a wide range of online businesses, from ecommerce to informational websites. Purchase credits, submit your website URL, choose a suggestion type, and we'll begin the analysis process.Starting Price: $1.99 per 40 credits -
7
Ween
Ween
The AI platform that turns customer qualitative data into actionable insights in minutes instead of weeks. Bring speed and transparency to your research in a centralized insight repository. Stop manual analysis of user feedback to uncover opportunities. Our cutting-edge AI enables you to effortlessly analyze data with a level of accuracy akin to human capabilities, allowing you to swiftly construct your "opportunity solution tree". Empower your research analysis with AI. Our AI is trained on best user research practices and methods. It even helps you spot biased questions and answers. To feed your solution, it is essential to conduct comprehensive research that encompasses user insights. Our AI enables a better understanding of the problem space and empowers your design process. Transform research from a potential bottleneck into a catalyst. Use AI to empower decision-making to deliver products that create value for both your customers and your business.Starting Price: €89 per month -
8
methinks
methinks
methinks connects you with target customers so that you can ask important questions and learn. Use methinks yourself, or work with us to achieve your research goals, quickly and cost-effectively. methinks is an online research platform allowing product developers, researchers, project managers, and companies the ability to interview and gather valuable insights from real consumers, on-demand. Our platform provides features to video chat, mobile/desktop screen share, video transcription, video bookmarking, note-taking, audience targeting and much more. With methinks you can obtain accurate data and in-depth insights, which dramatically improve R&D efforts, save time, cost, and resources. methinks turns what was an expensive and time-consuming process into one that is five-times cheaper and 10-times faster. Make key decisions based on customer insights gathered in face-to-face video chats. Test and validate new product and marketing ideas quickly, lift revenues and grow faster.Starting Price: $49 per month -
9
UXsniff
UXsniff
Experience a game-changing approach to user experience insights with UXsniff, an AI-powered tool that autonomously analyzes session recordings and identifies abnormal click patterns. Let UXsniff be your virtual UX analyst, transforming your UX analysis process. See exactly how your users scroll, move, and click on your website. Understand what frustrates your users, and take action to fix it. Analyzing hundreds of session recordings to extract UX insights can be a daunting task. That's why we've leveraged the power of the ChatGPT API to provide you with a summary of each recording. Now, you don't have to watch every single video. Simply review the GPT-generated summary and gain a quick understanding of what occurred in the session. With this summary, you can efficiently decide whether to skip a video or delve deeper into the details. Visualize aggregated data in an interactive heatmap and see how users scroll, click, and move on your website.Starting Price: $9 per month -
10
DataFinder
ByteDance
All the tools you need to drive growth. Create experiences that engage and convert more users with DataFinder, a BytePlus DataRangers product. Understand your customers better. Make data-driven decisions with industry-leading analytics, A/B testing and messaging capabilities. Discover in detail how your users interact with your offerings to improve their experience and lead them to take action. Identify and analyze users in groups based on their behaviors or actions, and compare them against one another to determine the key drivers of retention, conversion and more. With DataRangers' Multi-Path Funnels, you can easily visualize the steps your users take to complete a task, allowing you to pinpoint areas that cause drop-offs and customize them to aid in conversion. Break product features down to find out the reasons that contribute to user retention, and the factors that ensure they would return. -
11
UserX
UserX
UserX is a cutting-edge UX analytics platform that provides growth-oriented insights for mobile app teams. Our comprehensive suite of tools, including session recordings, heatmaps, and conversion funnels, empowers companies to gain a deep understanding of user behavior and make data-driven decisions. Session recordings allow you to gain valuable insights into user behavior by closely monitoring and analyzing their interactions with your app. Heatmaps provide a comprehensive understanding of user interactions on every application screen, enabling you to identify the interface elements that are most appealing to users, as well as those that are being overlooked or ignored. Conversion funnels help you determine the stage in the application funnel where users are dropping off and identify the reasons for churn. Crash replays enable you to identify and reproduce technical errors, allowing for quicker resolution of technical bugs.Starting Price: $299 per month -
12
eye square
eye square
We will help you to better understand your target audience, adjust your product to the user, and improve the conversion of your website or app. Enhance the shopping experience of your customers to create attractive products in an appealing brand environment: online or in-store! We offer the right solution for each of your questions from a highly qualitative understanding of your target group to a large international quantitative evaluation. We provide you with tools to understand the motivations and needs of your customers, both visual and emotional, at every stage in the sales process that most importantly helps you make the sale. In an agile environment, speed and flexibility are in demand, for instance, a UX Quick Check provides prioritised practical recommendations by our experts within a few days. -
13
TestMate
TestMate
Test your website with real Australian users. TestMate leverages insights from real Australians to assess your site or application’s usability. We believe that user experience design with actual users in mind is the key to creating great digital products. We can help you uncover potential issues or bugs, improve your website's conversion rates and discover new ideas to improve UX! TestMate has developed a website testing process that provides you with a comprehensive analysis of how Australian customers experience your online services. We are a User Testing agency in Melbourne, rated one of the best website testing company because we use real users when testing websites to ensure you receive top quality analysis and results! Tell us about your project and the questions you need answered, so we can tailor our User Testing service for you, unlike other testing websites and companies! Get perceptive feedback from local users that meet your test website demographic. Watch your videos!Starting Price: $480 per project -
14
WebszeTheme
WebszeTheme
At WebszeTheme, we believe that data is the key to unlocking success online. That’s why we’ve created a comprehensive dashboard that provides heatmaps, section replays, user behavior, and user event information to help you understand how your website is performing. Our tool is designed to be user-friendly and easy to use. With just a few clicks, you can gain valuable insights into your website’s user behavior and make informed decisions to improve engagement, conversion rates, and overall user experience. We take pride in our team of dedicated professionals who are passionate about website analytics and delivering exceptional results to our clients. Our team includes experts in data analysis, user experience design, and website development, and we are committed to providing the best service possible to our clients.Starting Price: $16 per month -
15
Remesh
Remesh
Launch a live conversation with hundreds of people at once. Understand what your audience is saying in real-time using AI to organize and analyze the responses. Make confident business decisions with faster, richer insights. Mitigate risk and make better decisions by gaining fast, actionable insights and reducing bias while incorporating the customer voice throughout the innovation process, empowering you to make research-driven decisions three times faster. Save resources by democratizing insights in live, flexible conversations with up to 1,000 people at the same time, rather than doing follow-up surveys and focus groups. Reduce time by more than 50+ hours of work, so you can focus efforts on storytelling and crafting a narrative from data. Customers across many industries use Remesh to better understand their audience, enabling them to make better products, companies, and governments. -
16
Colors AI
Colors AI
Automatically gather, consolidate, and categorize customer feedback to prioritize product development. An average tech company handles more than 50 customer segments at any time. We categorize their feedback, identify distinct cohorts, and measure potential impact against business metrics. Figure out what your customers actually want before they leave. Never wait for a reply from your CS team again. Focus on feedback from users that matter, and skip the ones that are more noise than clarity. We're changing how companies measure impact from conversational data. Uncover truly crucial insights while letting go of missed opportunities. Our AI will process every single conversation to find not just the low-hanging fruit, but the correct ones. Build what actually drives customers to purchase, and then build what gets them to stay. Keep all your stakeholders well-informed of why you're cutting them out of the loop. -
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Affect Lab
Affect Lab
Tech-driven consumer insights platform for Insights teams. Map insights across media, digital and shopper touchpoints, deliver customer experiences that resonate emotionally, optimize customer journey for increased conversions, gain emotion, attention, engagement and noticeability insights. Usability testing and analytics platform for UX teams. Measure attention, engagement and emotion across user journeys, test prototypes, mockups, websites, apps and chatbots, identify key elements within the UI that customers notice, deliver emotionally optimized UX and drive conversions. Emotion Insights to create the best customer experiences. Facial Coding APIs to measure emotional response at scale, single face emotion recognition, in-the-wild multi face emotion recognition, recorded video emotion analysis. Test stimuli of various modes and channels like videos, print ads, planograms, package designs, websites, apps, chatbots, etc. -
18
Product Lab
Product Lab
Always know your customers to develop products they want and need. Enjoy a free plan after registration, no credit card required. Utilize deep customer insights to perform highly targeted campaigns, ensuring relevance and effectiveness. Streamline profiling and persona creation to enrich designs, fostering more profound empathy with users. Utilize generated documents for synchronization within teams to ensure better alignment toward mutual goals. Rapidly comprehend any product, facilitating effective decision-making and strategy development. Improve product metrics by having a profound understanding of customers, ensuring personalized strategies. Accelerate MVP creation for launching faster to iterate product ideas in the market. Optimize workflows for efficient project delivery and better client satisfaction. Craft persuasive proposals backed by data-driven insights for increased client acquisition and retention.Starting Price: $10 per segment -
19
Browsee
Browsee
Ideal tool for understanding user behavior on your website. Identifying customer pain points have never been easier. Visually understand every action on your website with Session Recordings, Heatmaps, Funnels & Feedback Forms. Identify the problem a user is facing while browsing. Rage, Confusion, Feeling Lost, and many more. You can even choose to completely block any textual data on a page to reproduce the experience with anonymized recordings. By default, Browsee doesn't record any sensitive input fields like passwords, emails or numbers. Browsee honors Do Not Track settings in Browser and is compliant with EU GDPR. A flexible system for you to choose amongst which fields to record or not to record. Browsee allows you to prioritize pages based on your current need. Filter sessions by referral, UTMs, CSS elements, device, geo, and much more. Create a Segment and watch for errors and user sentiments.Starting Price: $19 per month -
20
Insight7
Insight7
Unlock customer insights, 10x faster with AI. Understand pain points, desires & behaviors in seconds. Prioritize the right problems using key signals. Save hours wasted analyzing data manually. Interviews, surveys, NPS. Supports docx, csv, pdf, mp3, and mp4. Our AI finds relevant patterns and insights in your data. We’ll email you a link to visualize and share your insights. Insight7 extracts insights, themes, and sentiment. Visualize and share insights. Identify pain points, desires, and behaviors 10x faster. Visualize opportunities and priorities in seconds. Save time and money spent on research and development. Get instant answers to questions like “what features do I need to prioritize?” Analyze up to 50 documents in one click. Discover top user experience complaints instantly. Leverage insights to prioritize usability improvements. Identify opportunities to improve user experience in one click.Starting Price: $19 per month -
21
Insignal
Insignal
Learn more about your users, Track your users' clicks, and scroll movement on your website. Take steps to improve, and convert them into customers using our easy tools. Not sure what made your user leave the site? Conversion Funnel will help you figure that out. Replay everything that a user does on your website and work towards making your product better. Records your users as they use your website. See every mouse movement, keypress, click and scroll movement. See wherein your users are searching and what part of the site they're interested in by visualizing their mouse and eye movements using machine learning. Helps you find out where and why your users are leaving your website. Track the smallest of details. Feature-rich real-time analytics to collect the smallest detail about the user. Collect feedback and understand your users with customizations like never before. Collect not just feedback but act on that feedback instantly to convert your viewers into paying customers.Starting Price: $14 per month -
22
FullSession
FullSession
Track clicks, taps, mouse movements, and hovers to visualize user frustration and help you improve your digital customer experience. Go beyond static heatmaps and track dynamic elements such as pop-us, hidden items, drop-down menus, etc. Understand the UX complexity of your mega-menus through our interactive heatmaps and remove user frustration to increase conversion. Never miss any click, scroll, hover, and identify key elements that capture users’ attention. Measure sentiment across different pages and target groups. Connect quantitative and qualitative insights. Collect and analyze your NPS score and get real-time feedback. See why users are unhappy by viewing session recordings for low feedback scores. Get insights behind every user action every step of the way. Utilize dynamic and interactive website heatmaps to see where users drop out. Increase conversion rates, fix issues, and segment optimize for better growth.Starting Price: $39 per month -
23
WebMaxy Analyzer
WebMaxy
Webmaxy Analyzer provides real-time user insights, heatmaps, surveys & polls, funnel view and form analytics. Get access to your users’ journey videos and know the features that appeal the most to your customers. By knowing your visitors, you can enhance their website experience and boost conversion rates. WebMaxy Analyzer is used by digital marketers, owners, product marketers, and other decision-makers to make an informed decisions. It is simple to use, powerful, and easily integrates with your present tech sack. It helps you find the missing dots in analyzing user behavior. Get qualitative data that improve your web app and website by understanding how your users interact with your website and where they click through heatmaps, you can position your CTAs accordingly. Webmaxy Analyzer can help you make data-driven & informed decisions. With Webmaxy Analyzer, you can know and understand your visitors, enhance their website experience and boost conversion rates.Starting Price: $33/month -
24
EthOS
EthOS
EthOS gives companies a lens into the everyday lives of their customers, consumers, and employees. By seeing how people interact with products and services in real-world situations, companies are able to identify hidden problems, unearth new opportunities, and better understand the needs of their customers. Picture and video-based tasks allow you to be in-the-moment with participants, and live chat functionality helps you derive deeper understanding through real-time probing. Easily analyze and organize participant entries on Ethos’s intuitive dashboard. Out of the box reports, along with automated transcriptions, sentiment, and tone analysis help you uncover themes and insight more efficiently. EthOS is a simple to use DIY tool, but our team of researchers are available to offer a helping hand or take on full-service projects.Starting Price: $1500 -
25
Emble
Emble
Emble is a user research platform that simplifies the process of creating, sharing, and analysing unmoderated, remote studies. Designed for efficiency, Emble lets you set up tasks, invite participants, and automatically gather insights—all while offering high-quality video playback of participants as they engage with your prototypes, websites, or questions. With AI-driven analysis and seamless functionality, Emble helps you capture authentic user feedback and build products that truly resonate with your audience. The idea for Emble came from firsthand experience with the frustrations of traditional user research. As a former Product Manager, our founder saw how time-consuming and fragmented the process could be—jumping between multiple tools, recruiting participants, conducting sessions, and then spending hours reviewing the results. We knew there had to be a better way, so we built Emble to streamline this process and make it more efficient.Starting Price: $51 per month -
26
Dragonfly AI
Dragonfly AI
Dragonfly AI uses cutting-edge neuroscience to accurately and instantly show what grabs audiences' attention first across any content. Teams across the world’s biggest brands and agencies are using Dragonfly AI. Our suite provides everything you need to start improving the performance of your content instantly. Get real-time insight that uncovers what really grabs your customers’ attention. Understanding how design decisions impact audience attention eliminates guesswork and helps you to optimize your digital and real-world content and experiences throughout the design lifecycle. Effective testing and experimentation programs require significant investments of time, money, and expertise. Dragonfly AI provides easy-to-understand attention insights in real-time, enabling you to test ideas in seconds and maximize the value of user testing. Increase efficiencies across your design cycles with predictive analytics’ attention. -
27
Sift
Sift
Find and keep product market fit. Sift helps you get feedback on all your features, ideas, and unsolved customer problems – right inside your product. Targeted feedback at scale. Segment your customers and trigger in-app feedback based on who they are and what they're doing. Get a complete picture of your users and their journeys through your product. See how customers use your product and the feedback they give along the way. Sift is invite-only right now. Sign up to be invited. Learn what features users actually need – and how happy they are – across your entire product. We’ll identify the biggest opportunities – from planned features to uncovered problems – and turn your customer’s priorities into your priorities. Ask for feedback inside your product. Just define triggers and we'll ask questions right in your app – in context. Make it measurable.Starting Price: $30 per user per month -
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Optimal Workshop
Optimal Workshop
Put people at the heart of your decisions. Understand what matters most with our user research platform — transform insights into action, and make decisions with confidence. Discover how people conceptualize, group and label ideas with OptimalSort so you can confidently and easily optimize your content structure. Whether you’re building a new website or improving the structure of your current one, Treejack provides you with the user insights you need to build a site structure that works for the people using it. Get feedback on your designs fast. Chalkmark lets you test design prototypes with users quickly and easily — meaning faster iterations, feedback, and turnaround. Understand your customers and answer those burning questions, find the right people for your studies, and learn from your results with Questions. Capture all your research notes, usability tests and observations collaboratively in Reframer to have a single source of truth. -
29
UserInput.io
UserInput.io
Our customer feedback, task testing, and conversion optimization services are the best way to learn what your customers think about your website and start making improvements. Look over the shoulder of real people in your target market and learn about where they have unanswered questions, get stuck, or start to lose trust. Test a new feature, product, or marketing message with a small group of prospects and make edits before you roll it out to your entire audience. Observe user behavior and log any unexpected interactions or issues so that you can fix the error before it becomes a problem for your customers. We offer a range of user testing services designed to help you improve your user experience and convert more prospects into customers. Hire real people to record their screen as they talk through that process to understand how to improve.Starting Price: $29 per review -
30
Kaleido
Kaleido
Turn user pain points into product decisions that matter. Four steps to meet your team's needs. From raw ideas to actual results. Collect quantitative and qualitative user data in a unified workspace. Convert 1000 user feedbacks into 10 projects or features using AI pattern recognition and atomic research approaches. Use Kaleido's automatic reports to identify the most critical projects to work on. Help team members understand the idea behind each product task. Analyze input and identify patterns. Let Kaleido's AI help you. Simplify user data structures, consolidating 1000 ideas into 50 projects. Once patterns are identified, access all relevant user data gathered inside. Make informed decisions about which areas of your product to focus on. Determine which points are most frequently highlighted by your users. View the overall data of your user base. Identify trends in the issues. See the important user data.Starting Price: $120 per month -
31
Conversion Crimes
Conversion Crimes
Every store is losing money somewhere, how do you learn what stops the sale on your store? simple, get intel from real users showing exactly where to find it. The only way this intel can be found - is by watching. Something anyone can do. Our tester agents visit your store while recording their screen and talking you through their experience. Forget guesswork and siloed experiments! Optimize your online store based on data gathered from real users — learn where they get frustrated and you lose the sale. Their unfiltered feedback might be painful, but it will be eye-opening. Real users, finding real problems. They'll pull apart your store and give you the cold hard facts on anything you ask them! Watch them get frustrated, confused, or lost - revealing exactly where the friction to their buying experience is. Once they’re done, we’ll send the video over so you can understand their experience. Identify the friction and eliminate it, leading to improved conversion & more profit.Starting Price: $10 per test -
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DashLX
DashLX
Partner with DashLX for product innovations, customer engagements, and insights. Activity data collected throughout our analog lives are digitized and translated into deep meaning and value for consumers and brands alike. Unlocking the digital representation of people's daily activities, environments, and conditions (collected on GPS-enabled watches and wearable devices) providing real-world utility for innovation and customer affinity. The data needed to innovate and foster enduring customer relationships is readily available. Engaged consumers share LX with brands and organizations to help design and deliver desired products and experiences. Represent accurate activity details, tendencies, and dimensions. Uncover insights and patterns, including weather and topography trends. Deliver hyper-personalized consumer needs and preferences. We Integrate and normalize disparate user data from a multitude of sources. We structure, augment, and contextualize this user data.Starting Price: $500 per month -
33
Percept Insight
Raptorise
Percept Insight is a simple yet powerful real-time analytics platform that enables businesses to build better products with deep insights at minimal costs. It provides actionable insights into user behaviour, user engagement, and the effectiveness of marketing campaigns. This enables companies to make data-driven decisions and improve user experience, user retention, and overall business outcomes. What Percept Insight does is simple yet powerful. It lets you understand user behavior and take actions based on those behaviors, ultimately extracting maximum value for your business. Many analytic tools exist, but what sets Percept Insight apart is its ability to preserve context. This means that it not only helps you comprehend user behaviors and create campaigns around them but does so while considering your app's performance and stability. This unique feature allows you to get the most out of your efforts.Starting Price: $1/analytics and engage -
34
EyeQuant
EyeQuant
From dynamic social media ads to abandoned shopping carts, understand what users will see, how they’ll move and the actions they will take so you can optimise the complete user experience before going live Gain actionable insights to eliminate guesswork and support creative teams to produce designs that consistently convert. Use as a diagnostic tool to understand which pages are underperforming and identify issues to improve the digital customer journey and boost conversions. Gain instant, objective feedback / pre-performance data through intelligent heat maps on where users look with video ads, animations and motion experiences – to optimise design and increase performance before you launch. Understand which elements create a distraction or compete with each other to improve design and drive conversions. -
35
Netigate
Netigate
Netigate is a feedback platform that allows you to collect and manage valuable business insights using online surveys. Specialising in Voice of the Customer and Voice of the Employee feedback, Netigate is the complete GDPR-compliant solution for companies of all sizes. We combine a user-friendly survey platform with in-house expertise to bring you advanced data analysis, numerous survey distribution methods, real-time reporting, expert-crafted templates, text analysis for open-text-answers and much more. -
36
User Insights
User Insights
User Insights is the easiest way to understand what your customers think about your website. Get ideas for improvements, address friction points, and improve conversions and so much more. No more guessing or wondering “what if?” Be confident in your decisions and improve your website with real user feedback. It's really hard to build a user centric product without talking to users, so we make it easy. All we need is a link. We’ll send that link out to our panel of testers or you can share it yourself to your own. Our competitors think you should pay more for additional features. That's crazy. You get all of our features for every test. Additionally, we're not sure why you'd ever need a subscription for user testing, so we don't have one. We ask testers to spend at least 5 minutes on your site. Our competitors prefer 20+ minutes. We think if it's worth finding, you'll see it within 5. And besides, users who spend 20+ minutes on your site aren't the ones you're struggling to understand.Starting Price: $20 per user tests -
37
riyo.ai
riyo.ai
rioy.ai is an innovative and comprehensive platform designed to help businesses effectively optimize user experience, drive growth, and enhance digital customer experiences riyo.ai unlocks your website's potential with anonymous lead identification, visitor tracking, behavior analysis, live chat, an AI-powered bot, and more. Fuel leads, enhance experiences, and gains a digital edge.Starting Price: $39 / month / 5 users -
38
Respondent
Respondent
Respondent is a marketplace for sourcing business professionals for in-depth research interviews. Gain a deep understanding of your target audience. Recruit business professionals and the general population for research interviews. Create B2B or B2C research projects. Start recruiting your target audience. Pay participants after your interviews. Recruit business professionals with verified work information. Refine your product with feedback from both current and prospective users. Test the viability of your ideas quickly, and find inspiration for new projects. Talk to users of competitive products, and hone in on what makes you unique. Research B2B topics with real participants from verified companies. Leverage our top-notch participants for a wide variety of consumer research topics. Build customer personas with live conversations - not guesswork. Target the audience you want to conduct research with and choose how much you want to pay them. -
39
Hoick CustomerMX
Hoick
CustomerMX enables organizations to monitor, respond and improve the main points along a customer journey and incorporate customer feedback into every decision. CustomerMX enables organizations to monitor, respond, and improve the main points along the customer journey. Connect with your customers where they are and capture real-time feedback in the moments that matter. With social sentiment and internal data all feeding into one platform, you’ll get a complete view of what customers are thinking and feeling. CustomerMX helps users understand customer perceptions regarding their organizations through relevant data collection of all the various experiences that customers have with your company and can help improve customer retention and loyalty. Understand customer behaviors by market. Optimize customer share of wallet. Expand brand awareness and equity. Reduce business cost to serve. -
40
Hotjar
Hotjar
Understand how users are really experiencing your site without drowning in numbers. Traditional web analytics tools help you analyze traffic data. But numbers alone can’t tell you what users really do on your site — Hotjar will. Track Customer Satisfaction (CSAT), Net Promoter Score (NPS®) & the Voice Of Customer (VOC). Eliminate guesswork by watching Session Recordings and see how people are really using your product. Empathize with your users and see where they get stuck. Look at user behavior and ask the right questions at the right time. Hotjar works out of the box on most popular platforms. Visualize behavior – Understand what users want, care about and do on your site by visually representing their clicks, taps and scrolling behavior – which are the strongest indicators of visitor motivation and desire. See what your users see – Eliminate guesswork with Recordings of real visitor behavior on your site.Starting Price: $99 per month -
41
Keplar
Keplar
Keplar delivers interactive models of your target customers using influencer audiences and 1st-party data. Assume nothing, deploy creatives faster than ever, and get enterprise scale at startup speeds. Keplar transforms lean marketing teams into customer-led creative powerhouses. Create customer-aligned text, image, and video assets with simulated customer feedback. Test multiple ideas at scale with simulated A/B tests, TURF tests, and analysis. Discover new audiences, influencers, and go-to-market strategies to increase product reach. Compare existing, aspirational, and competitor audiences to offer more personalized and differentiated products, services, and messaging. There are already too many pulls on your marketing resources. Keplar saves you time and money so you can focus on building a brand that transcends the ordinary. We’re working with leading consumer brands to make customer voices a critical part of innovation. -
42
Kaption
Kaption.co
Kaption is the leading AI-first analytics and feedback tool for digital marketers. Get the insights you need to optimize your digital experience and move business forward. Eliminate guess work, know why it happens, and iterate a lot faster. Often the best way to persuade is to first see things through your customers eyes. Do you know how they are using your website? With Kaption you can visualize your user's journey and any bumps along the way. Excellence comes from good information. Without data you are either lucky, or wrong. Focus your efforts with conversion and monitoring tools. Free heatmap analytics to view your user engagement with each element on your site and how it affects their behavior. See where users get stuck, increase conversion rates, and debug your product faster with smart metadata.Starting Price: $25 per month -
43
Sphinx iQ3
Le Sphinx
Sphinx iQ 3 is the intuitive and efficient multi-channel survey solution to support you at every stage of your projects: from the design of your questionnaires to the analysis of results and their communication. Combining quantitative and qualitative approaches to data visualization, Sphinx iQ 3 makes your data speak to obtain a vision of results that is as synthetic as it is rich and precise. Sphinx iQ 3, is the innovative solution to get the most out of your studies and guide your decisions. Individualize your invitation messages. Develop your tailor-made forms (design, number of questions per page, types of questions, thank you message, etc.). Ask the right question to the right contact by scripting your form with conditional questions and referrals. Distribute dynamic and interactive questionnaires with a display adapted to different media, computers, tablets, smartphones, etc. for a better user experience (responsive design). -
44
Qualetics
Qualetics
Embed custom-developed insights in your apps such as recommendation engines, sentiment analysis, anomaly detection, and fraud detection while receiving user engagement analytics delivering new value to your customers and product analytics for your teams. Advanced analytics delivered through Qualetics’ secure, the multi-tenant interface generates new levels of collaboration between your team and your customers as they view, analyze, share, export, and subscribe to valuable insights in real-time. Qualetics’ AIMS captures multi-dimensional data points from your apps in real-time powering advanced analytics and AI-based outcomes. With the help of our proprietary page rank and error ranking algorithm, we provide a quality index of your product with breakdowns that inform you how critical the errors are, how frequently they occur, and how many users are impacted. With the help of Qualetics, your product’s Performance Index score informs you how your application is performing.Starting Price: $99 per month -
45
VisualEyes
VisualEyes
VisualEyes simulates eye-tracking studies and preference tests with a 93% accurate predictive technology. Attention maps are the perfect replacement for five seconds tests and eye-tracking studies. The clarity score can also be a great substitute for a quick preference test. Areas of interest quantify attention inside critical elements and enable quick AB tests. Replace time-consuming eye-tracking studies with attention heatmaps and preference testing with our clarity score. VisualEyes makes it easy to generate user insights with the touch of a button. Oh, and all that within your favorite design tools. Building the right digital product is not easy. Increase your KPIs and your developers’ productivity by testing designs before every release. Fewer iterations mean more love from your team and your users. VisualEyes will help you thrive in the attention economy. In the never-ending fight for customers' attention, be sure to use data to stand out from your competitors.Starting Price: Free -
46
Rawuser
Rawuser
Revolutionize your website's user experience and conversion rates effortlessly with Rawuser's AI-driven insights. Discover the power of Rawuser's AI to dynamically enhance your website's user interaction and performance. Evolve the user experience incrementally, shaping each moment to elevate engagement and satisfaction. Explore the impact of tailored content on user engagement, retention, and satisfaction. Explore the impact of tailored content on user engagement, retention, and satisfaction. Explore the impact of tailored content on user engagement, retention, and satisfaction. It intelligently adapts content for each visitor, significantly boosting engagement and conversions. Experience seamless integration and real-time content optimization. -
47
UserCall
UserCall
No more struggling to gather high-quality user insights. Let your custom AI interviewers conduct 1:1 voice calls with countless users at scale, with 10x deeper insights than surveys. UserCall AI interviewers are fine-tuned and trained with expert user and UX research and human-centered design methods, to ask relevant follow-up questions to uncover deep customer needs while minimizing bias. Run hundreds of user interviews at scale while providing 10x deeper qualitative insights than surveys with smart follow-up questions to uncover deep insights. High-quality customer insights without time or resource constraints. Simply add a few learning goals and any specific questions, so you get to deep-seated and actionable insights to improve your product and business. Get conversation highlights and summaries with key actionable insights across all your recorded and transcribed voice conversations.Starting Price: $59 per month -
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Customer session replays provide interaction data from mouse tracks, touch gestures, clicks and form interactions. Prioritize actions to optimize your CX based on real customer behavior on digital channels. Sometimes customer feedback isn’t enough. Gleaning insights from cryptic comments can be hard – and taking action can be even harder. With Verint Digital Behavior Analytics, seeing is believing. Digital Behavior Analytics natively integrates customer feedback and replays for instant clarity and a holistic picture of the customer experience. Connecting replays to important KPIs allows you to analyze actual customer experiences to quickly uncover pain points that negatively impact digital experiences and conversion.
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49
Kraftful
Kraftful
Save hundreds of hours with our AI summaries of user feedback. We help you understand what users need to quickly get to product-market fit, scale your user base, and grow revenue. Save hundreds of hours analyzing feedback with our GPT-3 powered solution to uncover user needs. Track how users perceive your product to measure the real impact of your iterations over time. Learn about user needs from your competitors’ users to stay one step ahead of the industry. Just answer a few simple questions so we can personalize the right experience for you. With Kraftful, you’ll quickly learn what users need so you can focus on building a delightful product, or whatever else you like doing with your time. You can analyze feedback through a quick conversation to nose out what previously could only be done with hundreds of hours of manual review. Think of all the TikTok dances you could learn with those extra hours. -
50
Flowpoint
Flowpoint Analytics
Flowpoint is a web analytics platform that analyses user behaviour to improve conversion rates and SEO. It collects data on user activity and provides insights into website performance, such as page views, bounce rates, and conversion rates. Flowpoint offers recommendations on technical and UX improvements, such as changes to page layout, navigation, and content to enhance the user experience. The platform also provides valuable SEO insights and optimisation recommendations to boost organic traffic and search engine rankings. Flowpoint is a comprehensive toolset for website owners and digital marketers.Starting Price: £49 per month