Audience

Companies that want to collect real-time feedback across all digital channels to improve customer experience

About Usabilla

Optimize your digital channels with customer feedback. Collect real-time feedback across all your digital channels to improve your customer experience. Use digital customer feedback to understand the “why” behind your data. Ask your users the right questions at the right moment in their customer journey to make better informed decisions. Collect real-time feedback to optimize your website. Eliminate assumptions and get the real insights you need from website visitors. Knowing what’s working (and more importantly, what’s not) means you can proactively improve your website’s conversion rates. Collect in-app feedback on how to improve your mobile app experience. Integrate feedback seamlessly into your app and target users at a specific moment in their user journey. Uncover what you need to improve to get those 5-star app store ratings! Get data that goes beyond open and click-through rates. Find out what users think of the content you send them and use their feedback to improve.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, Usabilla offers API access

Ratings/Reviews

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features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SurveyMonkey
Founded: 1999
United States
www.usabilla.com

Videos and Screen Captures

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Product Details

Platforms Supported
SaaS
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online

Usabilla Frequently Asked Questions

Q: What kinds of users and organization types does Usabilla work with?
Q: What languages does Usabilla support in their product?
Q: What kind of support options does Usabilla offer?
Q: What other applications or services does Usabilla integrate with?
Q: Does Usabilla have an API?
Q: Does Usabilla have a mobile app?
Q: What type of training does Usabilla provide?
Q: Does Usabilla offer a free trial?

Usabilla Product Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback

Surveys
Behavior Analytics
Website Feedback
Net Promoter Score (NPS)
Bug Reports
Screenshot / Screen Capture
Visual Feedback Tools
Live Chat
Alerts / Notifications
Video Feedback
Community Feedback Tools
Voice of the Customer (VoC)
User Testing Tools
Negative Feedback Management

Usabilla Additional Categories