Audience

Companies that want to hire high quality freelancers

About Upwork

Hire proven pros with confidence using the world’s largest, remote talent platform. Connect with in-demand, independent professionals and specialized agencies—and see why businesses give Upwork talent a 4.8 out of 5 rating based on 1M+ reviews. From one-offs to longer-term contracts (through Upwork Payroll), you can tailor your engagements to achieve your business goals and scale dynamically as business needs change. With 1M+ reviews, get a reliable evaluation of candidates’ previous work from businesses like yours. Plus, unlike other solutions, only see client reviews from legitimate jobs completed though Upwork. Get white-glove support for your job postings, shortlisting, onboarding, and driving company adoption. Plus, get a solution customized to your existing contingent worker policies, providing the protection you need—from compliance to results risk limitation to IP and data security.

Integrations

API:
Yes, Upwork offers API access

Ratings/Reviews - 5 User Reviews

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.0 / 5
support 4.6 / 5

Company Information

Upwork Global
Founded: 2015
United States
www.upwork.com

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Support
Online

Upwork Frequently Asked Questions

Q: What kinds of users and organization types does Upwork work with?
Q: What languages does Upwork support in their product?
Q: What other applications or services does Upwork integrate with?
Q: Does Upwork have an API?
Q: Does Upwork have a mobile app?
Q: What type of training does Upwork provide?

Upwork Product Features

Freelance Management

Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Talent Matching Algorithm
Talent Vetting
Task Management
Internship Management
Project Management

Recruiting

Interaction Tracking
Interview Management
Job Board Posting
Self Service Portal
Assessments
Background Screening
CRM
Internal HR
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing

Upwork Verified User Reviews

Write a Review
  • An Upwork User
    Manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Recommend the premium plan"

    Posted 2022-07-15

    Pros: Clients and independent contractors may find each other with ease on Upwork. Have found great help here but not all of the freelancers.

    Cons: Only tasks that appear fraudulent or suspicious, or are obviously designed to swindle the freelancers, need to be filtered out and blocked. Some freelancers are flaky.

    Overall: It is still the best freelance market place I have ever worked with would be my summary.
    Good platform.

    Read More...
  • An Upwork User
    Principal Consultant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Software for Freelancers"

    Posted 2022-02-21

    Pros: As an independent accountant providing bookkeeping and tax services to nonprofits, Upwork is one of the channels I use to solicit new business.

    Cons: The fees paid to Upwork are outrageous. If they changed their model to give the option to pay just for the matching service and allow people to run everything else outside that would be ideal.

    Overall: Overall I’m happy with Upwork due to the many clients I have obtained through Upwork, but the fees I’ve paid Upwork are outrageous.

    Read More...
  • Aviral M.
    Sr. Software Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best freelancing software for beginners, find verified clients globally."

    Posted 2022-01-07

    Pros: Most freelancers use Upwork to work with established clients. Upwork provides secure payment transactions and the best job according to user skills.

    Upwork provides many features to users like:
    - Find the verified clients overseas.
    - Easy to find a suitable job according to the filter section and skills set.
    - Upwork allows you to quickly filter the job listings and find the job that fits your preferences.
    - Great interface. It is easy to navigate around and find the type of work you need
    - Ease of communication (instant chat/call, file sharing).
    - Rating and Review.
    - The feedback/rating system helps with choosing the right candidate.
    - Able to read reviews of others who have worked with the individual.
    - Secure payment transaction.
    - Followed government transaction rule.

    Cons: I want the ability to share folders in addition to individual files. Rest the things are great and satisfied.

    Overall: I'm Upwork for 4 years and am fully satisfied with work and payment. Upwork is extremely useful if you require an urgent talent for your project. Upwork is well suited for individuals/startups and small companies seeking outsourced help. I can't think of a scenario where Upwork doesn't work.
    Highly recommending!

    Read More...
  • An Upwork User
    CEO
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Freelancer platforms work"

    Posted 2021-09-30

    Pros: Lots of freelancers available and a robust interface of options to filter them by. Generally the quality is good from work I've had done, but you need to be very specific as to what work you need done and processes.

    Cons: Their mobile chat app / interface could use a lot of work. They sometimes unnecessarily ding worker accounts or pause them to validate issues that crop up from their monitoring phrases in chats (or even our account and we've used them for years!), but I also understand it's a quality check and automated software can lead to false positives.

    Overall: I've used this platform since before it was combined and was oDesk. Very good workers, just need to be specific on your needs. I actually use their chat interface online over Slack because it's integrated.

    Read More...
  • Gaurav P.
    Sr. QA Engineer
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Perfect application for bidding on projects. It connects to clients and freelancers."

    Posted 2021-07-04

    Pros: Upwork is an excellent platform for connecting clients and self-employed/agencies.
    It very helpful for freelancers to directly work with clients and share the reviews and ratings for the work.
    Freelance can create its customized profile to bid on individual projects: freelancer will setup own skills and experiences, education for this activity. Upwork gives the tags to users like Rising Talent, Top Rated, Payment method verified/ verified plus according to their experiences.

    The workflow is like the customer will create the project with description, budget, timelines, Number of proposals, and employees will bid on the same project at the same rate or personal rate using connects. Freelance can change the proposal rate even submitting the proposal.
    After the client can accept/declined the offer, and the user will get the notification according to the same. If an employee/agency has been hired and completed the task, they can submit the project for payment, and the customer will end the contract with the submission of the fee.

    - Open-source bidding platform
    - Work directly with the clients/employee
    - Employees can filter the task according to experience level like Entry level, Immediate level, Experience level.
    - Advanced search, filter job, save as favorite features are handy and helpful to find the best job.
    - Time tracking feature, so we can accomplish the task timely.
    - Freelancers can work from any location—no need to go to one place daily like an office.
    - Easy to use it.
    - Cross-platform application. Available for Web and Mobile.
    - Support guys help immediately.

    Cons: Nothing to dislike with Upwork. It is beneficial to work with clients and taskers directly.

    Overall: I'm delighted with Upwork. It provides a direct working platform—an open-source, cross-platform application. If you have skills and unable to go outside the city due to any personal reason, then Upwork will help to earn money based on your abilities and experiences.
    Upwork works under government payment rules. Thank you, Upwork.

    Read More...
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