Upwork

Upwork

Upwork Global
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About

Work with the best freelance talent from around the world on our secure, flexible and cost-effective platform. We verify Freelancers, publish their feedback scores and All-Time Transaction Data to help you identify time-tested professionals across the globe. We offer SafePay payment protection and your choice of preferred payment method for financial peace of mind. Our dedicated support team works 24/7 to resolve all of your queries over the phone or email, no matter where you are located. We provide multiple Payment terms and flexible Agreements to enable you to work the way you want. We have the lowest fees in the industry, providing you with maximum value at minimum cost. Create your free job posting and start receiving Quotes within hours. Compare the Quotes you receive and hire the best freelance professionals for the job. Decide on how and when payments will be made and use WorkRooms to collaborate, communicate and track work.

About

Hire proven pros with confidence using the world’s largest, remote talent platform. Connect with in-demand, independent professionals and specialized agencies—and see why businesses give Upwork talent a 4.8 out of 5 rating based on 1M+ reviews. From one-offs to longer-term contracts (through Upwork Payroll), you can tailor your engagements to achieve your business goals and scale dynamically as business needs change. With 1M+ reviews, get a reliable evaluation of candidates’ previous work from businesses like yours. Plus, unlike other solutions, only see client reviews from legitimate jobs completed though Upwork. Get white-glove support for your job postings, shortlisting, onboarding, and driving company adoption. Plus, get a solution customized to your existing contingent worker policies, providing the protection you need—from compliance to results risk limitation to IP and data security.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses that need to hire quality freelancers

Audience

Companies that want to hire high quality freelancers

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.6 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.0 / 5
support 4.6 / 5

Pros & Cons from Real Users

Pros

  • Clients and independent contractors may find each other with ease on Upwork. Have found great help here but not all of the freelancers.
  • As an independent accountant providing bookkeeping and tax services to nonprofits, Upwork is one of the channels I use to solicit new business.
  • Most freelancers use Upwork to work with established clients. Upwork provides secure payment transactions and the best job according to user skills. Upwork provides many features to users like: - Find the verified clients overseas. - Easy to find a suitable job according to the filter section and skills set. - Upwork allows you to quickly filter the job listings and find the job that fits your preferences. - Great interface. It is easy to navigate around and find the type of work you need - Ease of communication (instant chat/call, file sharing). - Rating and Review. - The feedback/rating system helps with choosing the right candidate. - Able to read reviews of others who have worked with the individual. - Secure payment transaction. - Followed government transaction rule.
  • Lots of freelancers available and a robust interface of options to filter them by. Generally the quality is good from work I've had done, but you need to be very specific as to what work you need done and processes.
  • Upwork is an excellent platform for connecting clients and self-employed/agencies. It very helpful for freelancers to directly work with clients and share the reviews and ratings for the work. Freelance can create its customized profile to bid on individual projects: freelancer will setup own skills and experiences, education for this activity. Upwork gives the tags to users like Rising Talent, Top Rated, Payment method verified/ verified plus according to their experiences. The workflow is like the customer will create the project with description, budget, timelines, Number of proposals, and employees will bid on the same project at the same rate or personal rate using connects. Freelance can change the proposal rate even submitting the proposal. After the client can accept/declined the offer, and the user will get the notification according to the same. If an employee/agency has been hired and completed the task, they can submit the project for payment, and the customer will end the contract with the submission of the fee. - Open-source bidding platform - Work directly with the clients/employee - Employees can filter the task according to experience level like Entry level, Immediate level, Experience level. - Advanced search, filter job, save as favorite features are handy and helpful to find the best job. - Time tracking feature, so we can accomplish the task timely. - Freelancers can work from any location—no need to go to one place daily like an office. - Easy to use it. - Cross-platform application. Available for Web and Mobile. - Support guys help immediately.

Cons

  • Only tasks that appear fraudulent or suspicious, or are obviously designed to swindle the freelancers, need to be filtered out and blocked. Some freelancers are flaky.
  • The fees paid to Upwork are outrageous. If they changed their model to give the option to pay just for the matching service and allow people to run everything else outside that would be ideal.
  • I want the ability to share folders in addition to individual files. Rest the things are great and satisfied.
  • Their mobile chat app / interface could use a lot of work. They sometimes unnecessarily ding worker accounts or pause them to validate issues that crop up from their monitoring phrases in chats (or even our account and we've used them for years!), but I also understand it's a quality check and automated software can lead to false positives.
  • Nothing to dislike with Upwork. It is beneficial to work with clients and taskers directly.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Guru.com
Founded: 1997
United States
www.guru.com

Company Information

Upwork Global
Founded: 2015
United States
www.upwork.com

Alternatives

Alternatives

Freelancer.com

Freelancer.com

Freelancer Technology
Freelancer.com

Freelancer.com

Freelancer Technology
Lifted

Lifted

Lifted, an Upwork Company

Categories

Categories

Freelance Management Features

Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management

Freelance Management Features

Anonymous Talent Search
Chat / Messaging
Consolidated Billing & Invoicing
Contract Management
Custom Payments
Internship Management
Job Posting / Job Board
Payment Management
Portfolio Screening
Progress / Time Tracking
Project Management
Talent Matching Algorithm
Talent Vetting
Task Management

Recruiting Features

Assessments
Background Screening
CRM
Interaction Tracking
Internal HR
Interview Management
Job Board Posting
Job Requisition
Onboarding
Recruiting Firms
Reference Checking
Resume Parsing
Self Service Portal

Integrations

AccessOwl
BigIdeasDB
Careers Worldwide
Contra
Desktop.com
Feeder
Indent
LeadsBridge
Mynd
Okta
ProvenExpert.com
Rambox
RepliQ
Shopia
Slack
Syften
Toptal
Vollna
Workato
Zapier

Integrations

AccessOwl
BigIdeasDB
Careers Worldwide
Contra
Desktop.com
Feeder
Indent
LeadsBridge
Mynd
Okta
ProvenExpert.com
Rambox
RepliQ
Shopia
Slack
Syften
Toptal
Vollna
Workato
Zapier
Claim Guru.com and update features and information
Claim Guru.com and update features and information
Claim Upwork and update features and information
Claim Upwork and update features and information