Audience
Individuals and businesses that want to evaluate technology products like software and services
About TrustRadius
TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words.
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TrustRadius Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
Cons: Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
Overall: Overall TrustRadius is good service for technology related people and provides a healthy help in buying decisions.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Detailed review process with lots of queries
Good clean website interface
Lots of genuine reviews via Linked In profiles
Good customer service with regular mail notificationsCons: Very less review invites
Too strict moderation, asks a lot of detailsOverall: TrustRadius is one of the better review platforms and provides detailed genuine reviews. It has great customer support that inform and guide you in every step.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
Pros: Decent User Interface.
Large catalog of software reviews.
Reviews are elaborated & moderated.
Verified users via LinkedIn.
B2B insights for buyers.Cons: Customer service can be more responsive.
Many reviews are unoriginal & often irrelevant.Overall: TrustRadius is a good website for both buyers & sellers. You can find large numbers of verified reviews here. It has good layout & easy to use interface but the quality check on reviews must be increased.
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"Not responsive for vendors" Edited 2020-02-16
Pros: Not much to like. I guess the color scheme of the website is nice.
Cons: They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.
Overall: There's a lot of software review sites out there. Not sure we need another one that's unresponsive and has miscategorized software.
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