Audience

Individuals and businesses that want to evaluate technology products like software and services

About TrustRadius

TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words.

Pricing

Free Version:
Free Version available.

Integrations

Ratings/Reviews - 4 User Reviews

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Company Information

TrustRadius
Founded: 2012
United States
trustradius.com

Videos and Screen Captures

TrustRadius Screenshot 1
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Product Details

Platforms Supported
SaaS
Training
Documentation
Support
Online

TrustRadius Frequently Asked Questions

Q: What kinds of users and organization types does TrustRadius work with?
Q: What languages does TrustRadius support in their product?
Q: What kind of support options does TrustRadius offer?
Q: What other applications or services does TrustRadius integrate with?
Q: What type of training does TrustRadius provide?

TrustRadius Product Features

Review Management

Dashboard
Response Management
Review Monitoring
Review Notification
Social Sharing
Campaign Management
Negative Feedback Management
Review Request
Sentiment Analysis
White Label

TrustRadius Additional Categories

TrustRadius Reviews

Write a Review
  • Saleemi S.
    Teacher
    Used the software for: 1-2 Years
    Frequency of Use: Monthly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "One of the best B2B service"

    Posted 2021-01-21

    Pros: TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.

    Cons: Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.

    Overall: Overall TrustRadius is good service for technology related people and provides a healthy help in buying decisions.

    Read More...
  • Aman V.
    Senior Software Engineer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 5,000 - 9,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Good peer review platform"

    Posted 2020-08-05

    Pros: Detailed review process with lots of queries
    Good clean website interface
    Lots of genuine reviews via Linked In profiles
    Good customer service with regular mail notifications

    Cons: Very less review invites
    Too strict moderation, asks a lot of details

    Overall: TrustRadius is one of the better review platforms and provides detailed genuine reviews. It has great customer support that inform and guide you in every step.

    Read More...
  • A TrustRadius User
    Software Developer
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Review website with good potential"

    Posted 2020-06-20

    Pros: Decent User Interface.
    Large catalog of software reviews.
    Reviews are elaborated & moderated.
    Verified users via LinkedIn.
    B2B insights for buyers.

    Cons: Customer service can be more responsive.
    Many reviews are unoriginal & often irrelevant.

    Overall: TrustRadius is a good website for both buyers & sellers. You can find large numbers of verified reviews here. It has good layout & easy to use interface but the quality check on reviews must be increased.

    Read More...
  • A TrustRadius User
    COO
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Not responsive for vendors"

    Edited 2020-02-16

    Pros: Not much to like. I guess the color scheme of the website is nice.

    Cons: They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

    Overall: There's a lot of software review sites out there. Not sure we need another one that's unresponsive and has miscategorized software.

    Read More...