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About

Share your customers story front & centre. Build trust with genuine, in-depth reviews that leverage photos, videos & custom questions. Junip boasts an industry leading 10%+ submission rate on requests. Trailblazing emails & forms that get the most out of your customers. Three steps, that's all it takes to get started with Junip. We're here to support you along the way. The most comprehensive set of options available. Choose the review values that matter to your customers. Structured data ensures ratings will display search results. Create a dedicated reviews page & on-site sections to display product & site reviews. Automatically solicit reviews from customers after purchase & engage older customers with a campaign. Send review requests directly from your marketing platform. Display review content on-brand, out of the box.

About

TrustRadius is a review site for business technology. Optimized for content quality and data integrity, we help buyers make better product decisions based on unbiased and insightful reviews. We also help vendors harness and scale the authentic voice of their customers. Every reviewer is verified by multi-step processes to ensure only genuine product reviews surface. We don’t sell leads or paid placements. Vendors can’t skew results, period. Each review is vetted for quality, depth, and detail by our Research Team before publishing. Our reviews average more than 400 words.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

E-commerce brands requiring a review management platform

Audience

Individuals and businesses that want to evaluate technology products like software and services

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$19 per month
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 3.5 / 5
ease 4.2 / 5
features 3.5 / 5
design 4.0 / 5
support 3.3 / 5

Pros & Cons from Real Users

Pros

  • TrustRadius is a good source to find out best suitable business software and tools and buyers get a clear and detailed insights about the products through real users experience based reviews, which make the tech buying decision easy.
  • Detailed review process with lots of queries Good clean website interface Lots of genuine reviews via Linked In profiles Good customer service with regular mail notifications
  • Decent User Interface. Large catalog of software reviews. Reviews are elaborated & moderated. Verified users via LinkedIn. B2B insights for buyers.
  • Not much to like. I guess the color scheme of the website is nice.

Cons

  • Listings are limited and review sources data is not so big as other similar services as SourceForge and others have.
  • Very less review invites Too strict moderation, asks a lot of details
  • Customer service can be more responsive. Many reviews are unoriginal & often irrelevant.
  • They miscategorized our product and allowed it to collect reviews and ratings in the wrong category. Then once we notified them that our product was miscategorized, weeks passed and they still did not move our product into the correct category as of the time of this review, even though they said they would look into it. Their vendor dashboard isn't very intuitive either. Hard to tell if your changes have saved or not.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Junip
Founded: 2020
Canada
junip.co

Company Information

TrustRadius
Founded: 2012
United States
trustradius.com

Alternatives

Alternatives

G2

G2

G2.com
Trustyy

Trustyy

Easy Commerce Apps

Categories

Review Management Supported

Categories

Review Management Supported

Review Management Features

Campaign Management Not Supported
Dashboard Supported
Negative Feedback Management Not Supported
Response Management Supported
Review Monitoring Supported
Review Notification Supported
Review Request Not Supported
Sentiment Analysis Not Supported
Social Sharing Supported
White Label Not Supported

Integrations

AfterSell Supported
Axis LMS Not Supported
Bubblehouse Supported
Clay Not Supported
Digesto Not Supported
Elevate Supported
Google Shopping Supported
Influitive Not Supported
Klaviyo Supported
Postscript Supported
Prodsight Not Supported
Salesforce Not Supported
UpCart Supported
Whatmore Supported
Wiser Supported
Wufoo Not Supported
Xoxoday Not Supported

Integrations

AfterSell Not Supported
Axis LMS Supported
Bubblehouse Not Supported
Clay Supported
Digesto Supported
Elevate Not Supported
Google Shopping Not Supported
Influitive Supported
Klaviyo Not Supported
Postscript Not Supported
Prodsight Supported
Salesforce Supported
UpCart Not Supported
Whatmore Not Supported
Wiser Not Supported
Wufoo Supported
Xoxoday Supported
Claim Junip and update features and information
Claim Junip and update features and information
Claim TrustRadius and update features and information
Claim TrustRadius and update features and information