Splashtop Remote Support
Splashtop Remote Support is a remote support and endpoint management solution designed to help IT teams securely access, troubleshoot, and manage computers and mobile devices from anywhere. The platform provides attended and unattended remote access for Windows, Mac, Linux, iOS, and Android devices through fast and reliable remote desktop connections. Splashtop includes features such as session code-based support, remote control, chat, voice calls, session reboot and reconnect, admin privilege elevation, and multi-technician collaboration for efficient troubleshooting workflows. The platform also offers autonomous endpoint management capabilities including real-time patch management, device monitoring, software deployment, vulnerability insights, and centralized endpoint visibility. Splashtop integrates with popular PSA ticketing and ITSM tools such as Zendesk, Jira, Freshservice, Microsoft Teams, and Freshdesk to streamline IT support operations.
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BlackBerry Notes
BlackBerry Notes is the secure note-taking solution designed for mobile enterprise users. It lets employees stay on top of business workflows by creating, editing, and maintaining a tile-view list of notes—all on mobile devices. New features, fixed issues, and known issues for the current release. Check system requirements, configure and manage using BlackBerry UEM, troubleshoot issues. Check system requirements, configure and manage using Good Control, troubleshoot issues. Check system requirements, configure and manage using BlackBerry UEM, troubleshoot issues. Check system requirements, configure using BlackBerry UEM, troubleshoot. New features, fixed issues, and known issues for the current release. New features, fixed issues, and known issues for the current release.
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Automation Studio
Automation Studio E9.0 – Educational Edition is an intuitive simulation platform that enables educators to train future technicians and engineers on hydraulic, pneumatic, electrical, and PLC systems through realistic, illustrated components and interactive virtual trainers. Since 1986, it has helped students build and troubleshoot circuits using libraries of thousands of 2D CAD and electrical symbols, plus 3D virtual systems via Unity 3D CAD. E9 adds a dedicated Forum for sharing demo files and custom libraries, premade virtual trainers for all technologies, remote e‑learning access, and tools to create digital twins of hardware. Users can customize symbol libraries, activate pre‑defined failures to develop troubleshooting skills, connect to real devices, and use virtual instruments (multimeter, clamp‑meter, oscilloscope, hydraulic tester, thermometer, manometer) to plot and analyze system behavior.
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Infraon IMS
A complete Unified Infrastructure Monitoring Suite for IT, Networking and IoT devices powered by AI. Powered by AI, Infraon IMS offers you a platform that provides precision monitoring, detailed insight and rapid troubleshooting for heterogeneous IT Infrastructure across enterprises of all sizes. Gaining real time reports and alerts on application and network performance on a single platform enables teams to collaboratively troubleshoot performance issues and proactively ensure top-notch service quality. Change from manual to automatic and simplify your IT tasks to skillfully manage all devices across multiple data centers from a single location. Equip IT workforce to seamlessly troubleshoot issues and ensure service excellence anytime and anyplace. Download, baseline and actively track any configuration changes in your network devices with color-code highlights, instant notifications and approval settings.
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