Audience
Businesses searching for a solution to improve their services and increase sales
About Think Help Desk
We built our cloud based solution to be affordable. We don't charge per tech or per user. Our pricing is 50%-75% cheaper than our competitors. We have been doing this for over 10 years and our parent company has been in the business for over 25 years. In that time we figured out how to do things more efficiently. You can get up and running for as little as $79/month. Customization is key to making our software stand out. We spent extra time making sure you are never stuck with a one size fits all solution. Our software allows you to define which fields, colors, features and reports you want to use. You even get to decide how they act when you use them. Best of all, our team helps you make things perfect. You never have to guess your way through setting up your help desk. Automatically routes requests to the responsible parties. Requests automatically go to the correct person(s) to handle the issue(s). So when a user has a leak in their office, Maintenance knows about it.
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Pricing
Starting Price:
$79.99 per month
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Think Tank Software
Founded: 1990
United States
www.thinkhelpdesk.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online
Think Help Desk Frequently Asked Questions
Think Help Desk Product Features
Help Desk
Alerts / Escalation
Supported
Automated Routing
Supported
Customizable Branding
Supported
Document Storage
Supported
Email Integration
Supported
IT Asset Management
Supported
Incident Management
Supported
Interaction Tracking
Supported
Knowledge Base
Supported
Known Issue Management
Supported
Multi-Channel Communication
Supported
Multiple Brands / Products
Supported
Network Monitoring
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Service Level Agreement (SLA) Management
Supported
Ticket Management
Supported
Community Forums
Not Supported
Live Chat
Not Supported
