Alternatives to TeleRep
Compare TeleRep alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to TeleRep in 2024. Compare features, ratings, user reviews, pricing, and more from TeleRep competitors and alternatives in order to make an informed decision for your business.
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VoiceNation
VoiceNation
Thousands of businesses rely on our flexible support because our professionally trained, bilingual receptionists and intelligent software guarantees amazing customer service is always delivered on their behalf. Acting as a seamless extension of your business, they're available to answer calls and respond to web chats whenever you need, even 24/7. And we keep our pricing simple too; with plans starting from just $70 per month. Why choose VoiceNation: - America's best receptionists - Essential and Personalized plans to suit every business - A culture like no other - Years of industry knowledge - Gold standard technology - Outstanding account management -
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Answering Service Care
Answering Service Care
Answering Service Care (ASC) is a 24/7 live answering service for 3500+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC provides trained customer service professionals who can greet callers, perform lead intakes, schedule appointments, transfer calls, or relay messages directly. The customer service personnel who answer your calls are industry-trained professionals who know how to handle customer queries, so your clients can expect reliable and accurate messages at all times. Never miss another call. Answer all live chats. Give a great first impression to your customers. Capture all important messages, 24/7. Save money on full-time receptionists. Integrate with 5000+ applications. Web and Mobile App. Payment IVR. HIPAA and PCI Compliant. Powered by the Smiling Faces That Care.Starting Price: $49 for 30 minutes -
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AnswerHero
AnswerHero
Answering your phones, relaying urgent messages, appointment setting, and call routing are just a few of the great services we offer. Our highly trained staff are equipped to handle your account professionally and appropriately. We will go above and beyond to answer your calls ensuring your business is successful. Our services are aimed to fulfill all your business needs. All your calls will be answered by our expertly trained live agents who are prepared to handle various types of situations from urgent calls to scheduling appointments. We operate 24/7/365 so you don’t have to. Our virtual receptionists are experts in all industries. No matter the size of the company, our virtual receptionists are the perfect solution to help you answer all your calls and help grow your business. All our live agents are fully bilingual, so nothing will get lost in translation. Speaking to your callers in their native language gives your existing clients an extra level of comfort.Starting Price: $79 per month -
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Answering365
Answering365
At Answering365, we are dedicated to providing top-tier answering services for your hospital, corporate enterprise, or small business. Our services include inbound call taking, messaging, dispatching, appointment scheduling, and more. When you partner with Answering365, you can rest knowing that a live operator will always greet your callers. We are a leading answering service for medical offices, hospitals, and other businesses that require 24/7 coverage. We provide our clients with professionally trained virtual receptionists who can answer calls, take messages, schedule appointments, and more. With Answering365, you’ll never have to worry about missed calls or abandoned voicemails ever again. We are here to keep your business running when you aren’t available.Starting Price: $75 per month -
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Tel-Us Call Center
Tel-Us Call Center
We operate 24/7/365 to provide customized solutions as a call center, virtual office, and live answering service for businesses across all industries. We are a premier messaging service serving businesses throughout the entire country. Tel-Us what you need and we personalize a solution for your business. Whether you are a small office in the San Fernando Valley or a multi-location corporation in Northern California, our staff of professional agents will manage your callers. With a friendly, highly trained operator ready to answer your calls, you can rest assured that we will capture your leads, answer questions, place an order, or simply take a message. Personal service in a professional manner is what we want your callers to experience every time we answer. We are proud to offer bilingual answering services as well. -
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LawyerLine
LawyerLine
We understand that each firm is unique. As a result, LawyerLine provides custom plans according to your own preferences. Pick and choose which features you’d like and we’ll both come up with the best plan for you. Our live receptionists always execute the best call-handling practices. From warm, personalized greetings to custom voicemails, we not only answer the phone, but we will also transfer important calls to your direct line. With over 8 years as a legal intake specialist, LawyerLine has perfected the client intake process. With case questions of the highest quality, customized by you, our team will give you the imperative information you need to claim a case. LawyerLine is more than just an answering service. An individual call summary, daily call summary, and monthly report will be sent to each lawyer so every law firm is prepared at all times. The number of hours we save our most active firms per year. The amount we can improve client conversion rate for small firms. -
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HiLivePro
HiLivePro
Managing your calls has never been so easy. For over 10 years we've been working with businesses to provide a quality of service you just can't find anywhere else. We know all calls cannot be answered in the same way and we work diligently to provide customized service on a call-by-call level. That's why when you work with us, we take the time to sit down with you and walk through every detail. Our staff is always available to update your status or availability or answer any questions you may have. The difference is clear, and it's the reason we have some of the same customers today, as when we first opened our doors 10 years ago. Our receptionist handles every call with care and knows just what to do, no matter the type of call or question. Come to us with any phone or front office task and we will find an efficient and cost, effective solution for your business. Our team answers your calls live, just like a member of your business.Starting Price: $99 per year -
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PCMSI
PCMSI
With professional communications messaging service, fast, friendly and focused is exactly what you get from our highly-trained, highly competent telephone answering service operators. We use state-of-the-art technology to ensure consistency, reliability and security, but when it comes to the human element – well, we’re a bit old-school and proud of it. When your customers call, you can be sure they won't deal with inconsistent service, language issues or hear dogs barking in the background. Make sure calls get directed to the right person at the right time. No matter how complex, we can comply with your protocols to make sure that calls get channeled to the person on call or a pre-determined individual at your office. With answering services by PCMSI, we can also do basic preliminary screening of caller’s issues or questions, ensuring that calls get dispatched efficiently, saving the time and hassles of transferring calls within your office. -
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Answerfone
Answerfone
Answerfone’s primary focus is offering live operator services, 24/7. We utilize state-of-the-art data gathering computer technology and enhanced network features to deliver timely, accurate messaging, customized to our clients’ specific requirements. Regardless of your specialty, our highly-trained staff provides accurate attention to details for the busy medical practice. Conscientiously and professionally we strive to meet the needs of the doctor, the medical staff and the patient. Become more responsive with a customized call center communications plan from Answerfone. When your receptionist can’t take the “overflow” calls, Answerfone takes a message for the attorney asked for and promptly emails or texts the message to that attorney. The caller never knows they are not talking to the receptionist. At Answerfone, real people take your calls when you’re busy, you’re out or it’s after hours. -
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24H Virtual
24H Virtual
Virtual intelligence is taking over the world. Why? Because it reduces employee overheads and ensures each potential client receives the right service from the right department. 24H Virtual handles everything related to your business calls – from appointments to taking messages. The difference? Your customers get the right impression the first time. Reduce overhead costs, take control of high-volume calls, and improve efficiency with a Virtual Live Receptionist providing 24/7 phone coverage. With the 24H Virtual Live Receptionist, all operations are more cost-effective, and our virtual professional manages everything you need on behalf of your company. Want to give your customers the ultimate personalized and accessible service? 24H Virtual Live Chat Services boost customer support while providing additional sales services to potential customers. Get professionally trained live chat agents at your customers’ fingertips 24/7 with live chat support services.Starting Price: $34.95 per user per month -
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Ruby
Ruby
Ruby’s here to answer your calls and connect with your website visitors, so you can focus on your business. We never call in sick. We never go on vacation. We are always on. From full-time to just-when-you-need-it, Ruby’s virtual receptionists have got you covered—making the most out of every customer conversation. Ruby can work as a full-time extension of your team. Call answering, routing and transferring, customer intake, messages, and more are all included. Send calls to Ruby, straight to you, or any other number you choose with call forwarding. Have us hold calls with one tap, or set Ruby as backup—we’ll answer only if you don’t. Update receptionists on your preferred call answering instructions with the status function, sync your day’s schedule with your call handling using Ruby’s calendar integration, and provide messages you’d like relayed to your callers.Starting Price: $349 per month -
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Anserve
Anserve
In today’s competitive marketplace, businesses both large and small must satisfy the needs of every customer in order to stay strong. Since every call is a current or potential customer, you need a telephone answering service for business that ensures every call is answered promptly and courteously both day and night. If callers have to wait past the first ring to speak to a knowledgeable representative, they’re likely to move on to your competitor. Anserve’s 24/7 business answering service provides the superior live assistance and customer service you need to keep your customers happy and grow your business. Our 24/7 business answering service will keep you connected with your clients and help you to address their needs both big and small. Our highly experienced and professional business support agents are armed with the right technology and tools to provide your callers with the information and answers in the same way that you would. -
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ReceptionHQ
ReceptionHQ
You’re sure to find the perfect solution from our range of featured-packed virtual receptionist, virtual assistant and phone answering services. By leaving the calls to us, you can spend more time growing your business without the worry of missed calls and opportunities. Businesses of all sizes rely on ReceptionHQ for a friendly and professional experience on every call with our cloud receptionist service. Calls answered in your business name, by US-based receptionists. Messages and caller details delivered instantly to your email or mobile, so you can respond when you’re able. Free web portal and mobile app to manage your calls on the go. Have us answer all calls or just at busy times, after-hours or during holidays – no lock-in contracts.Starting Price: $15 per month -
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PATLive
PATLive
Since 1990, we’ve been helping businesses with one of their most important assets, their phone calls. Let us show you how we can help your business deliver an engaging, helpful experience on every call you receive. PATLive virtual receptionists work just like a front-office receptionist, providing friendly service that will help your business make a great impression on every call. Customize how your calls are answered, you have complete control from “hello” to “goodbye”. Enjoy fast answer times, our average speed of answer is just 8 seconds. Deliver a great experience, we can help callers with many of the same things an in-office employee would. PATLive receptionists are trained and equipped to serve as a seamless extension of your business, delivering all the benefits of an in-office team, virtually. With our powerful apps, you’ll be amazed how similar your answering service experience is to the one you’d have with an in-office receptionist.Starting Price: $39 per month -
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Davinci
Davinci Virtual Office Solutions
Smart, friendly, and available when you need them to be - live receptionists represent your company, your way. First Impressions Count™! Davinci gives you a dedicated toll-free 888, 855, 866, or 877 number, which can be applied to your phone or fax line. Should you ever need more numbers, we can easily cover as many as you prefer. Live virtual receptionist answering services help take care of your customers when they (and you) need it most. A live receptionist answering service is when a live receptionist acts as the bridge between you and your callers. With Davinci’s call screening and call forwarding service, each one of your telephone calls is screened and routed by a friendly live virtual receptionist. Davinci provides an easy-to-use business grade voicemail management system, enabling you to add your own custom hold music and transfer messages, voicemail, or introductions.Starting Price: $99 per month -
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Answer United
Answer United
With just one call, discover the Answer United advantage. Our telephone answering service is the cost-effective way to make your business more productive. We offer a range of answering services for small business as well as larger enterprises. Be more connected—without all the communications overload. Thanks to our professionally trained agents, you’ll have more time to focus on actual business. We handle every call using customized scripting developed to your specifications. So you can attract new clients while keeping your current customers happy. Extend the capabilities of your office or enterprise through our US based call center. Our award-winning call center is online, on-call, and on the job! With a remote live answering service, you can take your customer service to the next level. Now you can offer your customers live phone answering even during peak calling hours—and after hours, too. -
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AnswerFirst
AnswerFirst
Our Virtual Receptionists work 24/7 at a fraction of the cost of a full-time receptionist working 40 hours a week. Statistics repeatedly show that there is an 80% chance a caller will not leave a message on a voicemail system and that most will hang up after 5 rings. Many businesses combat this issue by outsourcing traditional telephone reception services. Our professionally trained Customer Service Representatives can answer your phone calls just as you would. They can also transfer calls to your office extensions, mobile phones or take detailed messages and promptly deliver them. Whether you choose to outsource 24/7 or just when needed, we are here for you when you need us. Whether you’re missing revenue generating calls or important customer service calls, missing important phone calls can cost your business money. AnswerFirst’s Customer Service Professionals handle triaging, processing and delivering your emails as well.Starting Price: $30 per month -
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NoMissedCalls
NoMissedCalls
Since our launch in 2010, NoMissedCalls has been disruptive in the Telephone Answering industry by offering a highly popular ‘Pay-As-You-Go’ pricing structure. For clients it means we’re there when you need us, but not an unnecessary overhead when you don’t. Our Telephone Answering Service serves businesses of all types and sizes, looking after their calls as if we were sitting in their office. At the heart of our Telephone Answering company are an exceptional team of telephone operators who deliver a professional and courteous Telephone Answering Service ensuring every caller takes away a positive experience. We are passionate about providing a first-class Telephone Answering Service to our clients, and of course, their customers. Our strict recruitment process ensures we only employ staff who possess the right skills, work ethic and attitude. By partnering with us, you can be sure that your business calls are in safe hands.Starting Price: $0.92 per minute -
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Posh
Posh
You put in hard work to make your business successful. So do we. Our professional team of live virtual receptionists are eager to answer your calls and schedule your appointments, so you can focus on other important aspects of your business. Have us step in as much or as little as you like, we’re always waiting on the sidelines, at the ready 24/7/365. There when you need us, on call when you don’t. The Posh app puts you in total control of when your virtual receptionist steps in. So if you can’t answer? Posh can! And if you’ve got it, Posh is just a tap away. Every great partnership starts with an intro. Tell us about your business and how you would like your calls handled. We’ll transfer callers, schedule appointments, and take messages based on your preferences. Impress every caller and land more clients all while staying focused on what is most important to you. Use the Posh app or portal to set your status with ease. Are you accepting transfers? If not, we've got it.Starting Price: $54 per month -
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Nexa
Nexa
Let our 24/7 virtual receptionists handle your calls, texts, chats, emails, sales and scheduling. Our answering service is always open for your customers. We do more than just answer phone calls. Our bilingual and highly trained virtual receptionists help grow revenue and deliver a premium customer experience for businesses of all sizes. Whether you’re an SMB looking to punch above your weight class or a large enterprise seeking scalability and staffing, Nexa's virtual receptionists have you covered, in both English and Spanish. Anytime one of our expert virtual receptionists picks up the phone, your customers will think they’re speaking directly to someone in your office. Nexa receptionists are trained in your industry and make it possible to handle more calls quickly and with greater accuracy. Our experts qualify incoming leads, reach out proactively to prospects and answer every incoming call with total professionalism.Starting Price: $200 per month -
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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Our live-operator answering service is unmatched in the industry. From message and phone order taking to bilingual receptionists and virtual office capability, SAS does it all. Did you know that 81% of companies who deliver strong customer service outperform their competition? Rest assured that we unfailingly provide the highest quality of care to your customers. We know how important it is to keep out-of-pocket costs to a minimum, so we make our services affordable for any budget. We will work with you to create a plan that is tailored to fit the specifics of your establishment.Starting Price: $34 per month
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Reception 24/7
Reception 24/7
Businesses are built on quality customer service. Get a dedicated team of live virtual receptionists to transfer calls, answer questions, book appointments, and more! Our receptionists are on-hand when you need us to politely and professionally answer your calls. You can trust us to handle every customer with the same care and attention that you do. We’ll represent your business by answering every call with a personalized greeting and guiding each customer interaction with a custom script that’s developed just for you. Your customers want to speak to a live agent who understands them and gives them clear answers to their queries. All of our receptionists have native or equivalent english proficiency. We’ll work with you to define how you want your calls and queries answered. Your customers will think our virtual receptionists are in your office.Starting Price: $14.99 per month -
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Alert Communications
Alert Communications
Customized, bilingual 24/7/365 call answering service that includes message taking, call forwarding, customer service, appointment scheduling, and more. Our law firm answering service screens potential clients based on your preferences and determine if they're qualified or need to be referred elsewhere. Legal intake specialists from our lawyer answering service take leads from initial contact to an e-signed contract, posting directly to your CRM or case management system with a legal answering service. Convert website visitors into new cases and communicate with clients wherever they are. Section background shape image. Respond to and capture high-volume TV, radio, and online advertising leads using our best-in-class solutions and processes. Live answering service with experienced intake specialists in the legal industry immediately respond to all inbound and outbound leads for your law practice and legal firm. -
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AnswerPhone
AnswerPhone
AnswerPhone’s professional USA based contact center can “Answer” your messaging needs, when you are not available. You may advertise our local-to-you phone number, or simply forward your calls to us, and remain in contact with your clients 24/7. Telephone Answering, Texting, Email, Chat and Appointment Setting are among the services that we offer. You can save dropped calls, capture previously lost hot leads and increase your bottom line. There is gold that can be found in your captured calls! Having all your calls answered (instead of being sent to a machine) will make your business more profitable and your clients happier. Most people hang up on machines. If you give them a chance to do business with you, they will! Try out Answerphone, your clients will be impressed and you will love the awesome Answerphone customer service. We answer to you, and for you when you cannot pick up the phone. -
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Front Office Staff - Reno
Front Office Staff Reno
We provide exceptional care when answering your calls. We ensure client expectations are understood with in-person meetings because we believe in establishing trust and strong relationships. Although our call answering service is based in Reno, NV, we still expect constant communication with our clients no matter where they are located in the U.S. or Canada. When it comes to traditional call centers, there is no relationship-building or follow-ups with customers to ensure the customer is pleased. Call centers are call answering services that focus on charging by the minute. Every virtual receptionist at our call answering service is trained for several months with hands-on supervision to ensure we can provide consistent satisfaction with our friendly and knowledgeable staff. The phone answering services are molded to fit client industry needs with a variety of price packages that will fit your business’ budget.Starting Price: $125 per month -
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Vicky Virtual
Vicky Virtual
Keep your existing phone number! We will provide you with a local or toll-free phone number which is unique to your business. You then would forward your existing business calls to that number, or if you prefer, publish the number we provide you with on your website, online business listings, and marketing materials. Vicky will cheerfully answer calls as they come in using your customized greeting, book appointments, take messages while you’re out of your office, transfer callers to the right person in your organization, answer questions, and give vital information about your business. Our awesome, savvy, US-based receptionists can distinguish between different types of calls (new clients, current clients, hot leads, urgent calls, etc.) and handle according to your instructions. You can forward and unforward your calls according to your schedule, whether that’s all the time, a couple of hours a day, or a few days a week.Starting Price: $119 per month -
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Zoom Answer Call
Zoom Answer Call
Zoom Answer Call is genuinely dedicated to providing the highest level of Customer Service in the industry, by employing quality personnel who are well trained, articulate and equipped with the latest technology. Call us and we'll guide you through the instructions for handling your calls i.e. how you would like the phone answered, if you would like your calls put through to you, if you would like a message taken and emailed or Text to your mobile etc. Transfer your calls and begin your 7-Day Free Trial. At the end of the trial you will receive an end of trial report with a breakdown of costs and a monthly estimate based on your week’s calls, then call us and let us have your feedback. -
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AnswerConnect
AnswerConnect
Keep your business human with 24/7 call answering from a team of real people. Customizable call scripts help you to capture the best opportunities. With over 20 years of experience, our professional virtual receptionists deliver exceptional service on every call. Features: -- People-powered, professional, and friendly customer support. -- 24/7 call answering, live chat support, appointment scheduling, lead qualification, and more. -- Integrate with popular apps and platforms, e.g., Salesforce, Hubspot, and Zoho. -- Best-in-class mobile app to organize prospect and client communications. -
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AnswerMTI
AnswerMTI
There’s a reason we have been in business for over 30 years. We know each company is different, so we customize a special phone answering service plan to meet all your requirements with affordable pricing options to fit your budget. AnswerMTI specializes in fully customized yet affordable live answering services. AnswerMTI knows how to work within our clients’ budgets. We have worked with thousands of companies nationwide, from fledgling new businesses to well-established corporate enterprises. We understand that price is an important consideration for any business, and we’re happy to match your requirements with an affordable business answering service plan. Do you prefer a low-cost answering service pricing structure for budget dependability? Whatever your organization requires, call us now and we’ll set up a plan that makes sense financially for your business.Starting Price: $47 per month -
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Veta Virtual
Veta Virtual
Veta Virtual offers customizable receptionist services to businesses that may be losing out on customers due to missed calls or unreturned messages. In many instances, the first business to answer the phone and provide open communication is the company that wins that customer’s business. If you’re a business owner needing more support, you don’t have the capacity to answer all your phone calls, or you don’t have the income to hire a full-time employee, Veta is the perfect solution for you. Customers are the most important part of our company, we must put them first and deliver the highest amount of value to them possible. Working with a virtual receptionist should relieve you of stress, not add to it. Through personalized services, we work to free up your phone lines and ultimately allow you to focus on areas of business that need your attention.Starting Price: $169 per month -
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Answering Legal
Answering Legal
You and your customer success representative will determine the best way to answer your phones, so your clients have a seamless and positive experience with your firm every time they call. Your clients won’t even know that our receptionists aren’t located inside your office. Check out some of the ways we handle your calls below. This is where you choose your method of call forwarding. The way you send us your calls can vary depending on the type of help you have in your office, your schedule, and simply, your preference! We’ll even set your call forwarding up for you, with zero setup fees. Time of day forwarding allows you to set your call forwarding to automatically turn on and turn off at specific hours of the day. -
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Southwest Answering Service
Southwest Answering Service
Personalized, live answering services for one low, monthly rate with no hidden fees. For businesses large and small, having a virtual receptionist can free up time to take your company to the next level. From message forwarding to escalation support for critical path issues, we offer 24/7 answering services to all of our clients. A combination of friendly, articulate agents, exceptional training, and premium technology working for your business. Southwest Answering Service is a privately-owned telephone answering and call center service company. While we offer nationwide coverage, we specialize in live, local answering service agents for our customers across the southwest. We’re able to serve a wide range of industries because our exceptional dedication to customer care, responsiveness, and attention to detail enable us to handle calls, resolve problems, and close sales. We make it easy to instantly scale answering services to the demands of your growing business. -
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easybee
easybee
It's time to turn more callers into customers, with easybee’s answering service. We provide a better service for your clients and improve your team’s ability to focus and be productive with our live call answering and friendly receptionists. If you’re feeling overwhelmed by the high volume of calls your business receives, our team of virtual receptionists is here to help. We improve efficiency for companies across a wide range of industries, minimizing the cost of hiring internal staff while also making it possible to handle more calls quickly and with greater accuracy. We can answer all your sales calls, just like your own receptionist. Our Virtual receptionist can forward any call or messages we receive to you or anyone on your team. We can collect all the necessary information from incoming leads and enter them in your web-based CRM. Our virtual receptionists are trained and equipped to serve as an extension of your own business, delivering all the benefits of an in-office team.Starting Price: $69 per month -
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Apello
Apello
Don’t let business opportunities pass you by. Ensure that your customers’ needs are met with Apello, a live answering service. In service since 1934, we are one of the most experienced answering services in the country. Our experience, commitment to your business, and continual quality training ensure that your customers are taken care of 24 hours a day, 365 days a year. Over our many decades of service, Apello has worked with over 40 industries. The medical, contracting, and legal fields are just a few that we are experienced in helping. We can effectively meet your customers’ and your business’s needs. Apello believes in straightforward pricing. There are no hidden charges. We offer all-inclusive pricing for the services you receive, which means no extra charges for holidays or that extra 13th billing cycle you get with some companies. Our price match guarantee ensures you get the best price for the services you need. -
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Face For Business
Face For Business
We’re not just your run-of-the-mill call answering service. We know that every business has its own unique requirements, so we fully adjust to them. It all starts with understanding why you need some help, so that we know exactly what you need from us. We can then focus our approach on what works best for your business. From taking messages and transferring calls to the right people, to bespoke scripts that make us sound like part of the team, all the way through to diary management and appointment booking, we do everything we can to support you. And with the help of our easy-to-use app, you’ll have access to your messages at any time. Busy employees won’t always answer the phone the way you want them to. When they’re busy, a sudden phone call taking them away from work can feel more like an inconvenience than anything else. Your PAs will always deal with calls in a professional tone and set the stage for a better customer experience. -
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e-PA
e-PA
Capture opportunities and ensure your customers speak with a real person, not a voicemail box. Every call is professionally answered by your PA, who understands your business as if based in your office. e-PA works as your full-time secretary and helps win you business, however, your customers choose to communicate. Benefit from round-the-clock coverage and first-class customer service support, no matter how big you grow. e-PA can work as your full or part-time secretary, protecting your business from potential missed calls. Extraordinary teams to answer your phones, website live chat, contact forms, social media, and email as if based in your office. Professional overflow call handling assistance for your current team or round-the-clock reception coverage. Overflow coverage for busy periods or staff holidays. No need to buy expensive equipment or technology. Your PA team breezily learns to use any online calendar, website, or software ready to book appointments.Starting Price: $55.24 per month -
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Callsite Solutions
Callsite Solutions
We are a company that delivers call center solutions located in El Salvador, Central America. Providing leads, sales, support, and customer service that your company needs. Callsite Solutions is a nearshore (bi-lingual) contact center that specializes in customer care and sales while also offering a wide variety of business support services. Our workforce is well-trained and experienced, and they work with cutting-edge technology to suit your operating requirements. Every customer has unique requirements, that is why we offer a wide selection of services, that will fit your business needs. Our agents come from different backgrounds and education; we find the perfect fit for your account. We provide solutions from 5 agents up to 200 and scale up your operations and increase your profits. It doesn’t matter how complex is the operation, we provide all the tools, infrastructure, technology, and agents to comply with your requirements, from outbound sales to secure financial accounts. -
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MAP Communications
MAP Communications
Bright, friendly, and helpful, our live receptionists are available whenever you require our services. Your callers prefer to converse with a real person who provides a personal touch that is unique to your business. We answer every call quickly 24/7/365 to ensure your caller customer experience is always dialed in. MAP Communications has a wide variety of customizable plans so you can pick the best virtual receptionist service that is perfect for you. With competition on the rise in industries like yours, it’s paramount to keep your customers happy and capitalize on any new business leads all while portraying a professional image. This is where our team of MAP Communications live virtual phone receptionists come in to make your life easier and your organization more successful. We strive to improve your customer service offering, professionally brand your company’s phone experience, and even increase your sales leads.Starting Price: $43 per month -
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Conversational
Conversational
Callers expect prompt communication. We handle the expectations so you can delight them with your service. North American-based virtual receptionists answers like they are sitting in your office. Your attention is the core driver of your business. We help you keep your attention where it matters. Someone calls your business during the time you have designated for Conversational to answer. A Conversational receptionist answers the call with a custom greeting representing your business. The receptionist follows your call instructions, setting an appointment, answering common questions, taking messages, and more. Receive messages, call details, and display new appointments instantly in your calendar.Starting Price: $209 per month -
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Verbatim
Verbatim Telephone Answering Service
Call answering and web chat answering by a team of friendly and professional, UK based virtual receptionists. Personalized call answering options providing coverage for as little as one phone call a day, through to manning your busy phones 24/7. Our 24/7 emergency call answering service means you’re there for your customers when it matters most, without you even needing to be involved. With free call transfers as standard and rollover of any unused calls, our telephone answering service is perfectly tailored to suit your business. When you’re not available to answer a call your Verbatim receptionist will take a message for you and make sure you receive it straight away. We’ll take the call and let you decide if you want to receive it. If you’re busy and don’t wish to be disturbed, you can simply flag this in our call management dashboard and nominate another person to transfer the call to.Starting Price: $61.78 per month -
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Paperclip
Paperclip
The telephone answering needs of each Paperclip client are unique. We work with you to understand your culture, systems and processes, so that we can tailor our telephone answering to your specific requirements. If you are on a webpage and an icon appears asking whether you need any help, this is Live Chat. If you have used Live Chat and believe having it on your website could help your business, Paperclip can help. For many organisations, when the telephone rings it is a new or existing client wanting to make an appointment, reservation or booking. Miss the call and you lose the business. If you are looking for telephone answering services, Paperclip is the right answer for you. One of the UK’s leading and longest-established specialists, Paperclip can answer your calls, manage your bookings and appointments, take orders for you and be your live chat operator. -
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Sound Telecom
Sound Telecom
Sound Telecom provides customized answering services through courteous, knowledgeable, US-based agents that handle every call professionally and accurately. If you're involved in any type of business that requires live answering services, we can build you a personalized answering service program that will provide your customers with the immediate service and quality care they expect and deserve, day or night. Sound Telecom develops remarkable call center solutions that really work. Excellent customer service must be the result of every business interaction and transaction. Seamless integration is a fundamental building block of proper call center outsourcing. When your customers talk to us, it is like they are talking to you. Sound Telecom adopts your culture and your processes to deliver a brand of support that is totally unique to your business. Experience a close, personal working relationship with a company that has a passion for serving others. -
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Call Management Resources
Call Management Resources
One of the biggest challenges in manufacturing is unexpected employee absences. Our manufacturing and production clients rely on us to prevent work stoppage through our employee call off solutions. Our team understands that answering emergency calls and converting potential leads is essential to growing your business. With nearly 60 years of experience handling HVAC and plumbing calls, we know what it takes to keep your clients and potential clients happy and satisfied. Being a property manager or real estate agent can be incredibly demanding. Managing requests, following up on leads and coordinating showings can be overwhelming. Don’t worry. We can help. Instead of spending hours each week listening to voicemails and playing phone tag, we enable you to quickly respond and grow your business.Starting Price: $39 per month -
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ResConcierge
ResConcierge
With your endless cycle of appointments, consultations, cases and court appearances, you simply don’t have the time to take every call that comes through to your firm. The problem is, when you miss a call, you’re missing out on potential clients. With our concierge service, you can add more clients to your roster, increase your earnings and provide a level of customer service that equals your legal prowess. Never miss out on a potential new client again. When you partner with Rescon, every call receives an answer, helping you gain new clients and retain old ones. Our staff prides itself on learning the ins and outs of your law practice, essentially becoming an extension of your firm. Your clients won’t even know they’re talking to a concierge service — we’re that good. -
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Back Office Betties
Back Office Betties
Grow your law firm with a team of Virtual Legal Receptionists that become a true extension of your business. Our behind-the-scenes superstars are experts at WOW-ing your callers, completing client intakes, screening for solicitors, and saving attorneys time. Direct all of your calls to the phone number that we provide and allow our Virtual Legal Receptionist team to start working their magic. We will never place your calls on hold to grab another call. Your account changes will be live within 24-hours. Speak with our Growth Solutions Strategist and discover how Back Office Betties can help your law firm achieve your goals.Starting Price: $309 per month -
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eVoice
j2 Global
eReceptionist is owned and operated by industry leader, j2 Global (NASDAQ:JCOM). With a rapidly growing network that spans more than 4,200 cities in 49 countries on 6 continents, j2 Global services more than 11 million subscribers worldwide. eReceptionist offers a virtual receptionist, the most advanced virtual, on-demand voice communication service. This unique communication system allows mobile professionals, home office workers, small businesses and independent entrepreneurs to sound more professional and function more productively. With eReceptionist, customers receive the quality and professionalism of a Fortune 500 corporate telephone system without the costly equipment and fees. Our low-cost call forwarding can be set up to forward to a home phone, office phone, mobile number, or voicemail. Extensions can also be assigned up to 3 numbers for diverting calls. Calls not answered can be sent to voicemail and retrieved through our voicemail by email feature.Starting Price: $79 per month -
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Datascribe LPO
Datascribe Technologies
Datascribe Virtual Office is the ultimate secretarial support system where proprietary technology and information go hand in glove. With our virtual office services, you can avail the attention of one of many virtual legal assistants we have on our roster, to exclusively tend to your incoming and outgoing work requests. Our legal assistants are specifically trained in the art of handling legal queries and facilitating appointments with the firm, generating business in the process. With highly qualified Legal professionals at our desks, you will be entitled to our virtual support services round the clock, so you do not miss that important phone call in the middle of the night, requiring your legal attention. Our Virtual assistants are medico-legal subject matter experts in personal injury and medical malpractice. Acquiring their services would be equivalent to having an attorney or a medical professional, depending on the subject matter, to tend to your potential clients. -
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Gabbyville
Gabbyville
Pick a toll-free or local number for your business and forward it to Gabbyville, we’ll take it from there! Our Gabbonistas will answer all your calls, forward them to the appropriate people, and make outbound calls for you! They can also schedule appointments, take detailed messages for you, and initiate and bridge conference calls! So you can sit back, relax, and even grab a much-deserved break. Gabbyville has your back! We’ll make sure to answer all your calls, route them to the right people, and get detailed messages from them using our short intake form! We’ll swiftly deliver all of your important messages via SMS or e-mail! We’ll answer all of your callers’ questions and provide spectacular assistance, with a personalized flair! Your preference is king! Our Gabbonistas will answer calls according to your instructions and preferences. They are also experts at learning your company’s FAQs to provide terrific customer assistance. Run your business your way with Gabbyville!Starting Price: $250 per month -
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JAM
JAM
Businesses have been trusting JAM with their calls for more than 46 years. With three times more 5-star reviews than any other UK answering service. Get a dedicated team of specialist PAs to answer your calls 24 hours a day, 365 days a year. Fully bespoke service. Call transfers, order taking, appointment booking & more. Enhance your business presence without the cost of a physical office. Mail forwarding, meeting rooms and registered addresses at extremely competitive prices. Whether your customers need out of hours support, or you need an emergency engineer callout, our staff are ready to ensure vital processes are managed. You’re not just “any” business, so don’t settle for second best. JAM is a telephone answering service with relationship building at its heart. We’re incredibly proud of the reviews and testimonials that we receive from clients. -
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MASCO Services Call Center
MASCO Services Call Center
The MASCO Services Call Center, a subsidiary of Longwood Collective, Inc., keeps hospitals, colleges, physicians and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional personalized services, bilingual capabilities, customized plans and unmatched commitment to quality customer service. A key reason why more healthcare providers are turning to MASCO Call Center as their overflow call service provider is that we keep your patient information private with HIPAA-trained medical receptionists and encrypted technology. The Call Center was established in 1973 to meet the answering service needs of hospitals and physicians. Our award-winning customer service attracts customers that include internationally renowned hospitals, neighborhood health centers, more than 150 physician practices, acclaimed colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.