Answering Legal

Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.

Keep your existing phone number! We will provide you with a local or toll-free phone number which is unique to your business. You then would forward your existing business calls to that number, or if you prefer, publish the number we provide you with on your website, online business listings, and marketing materials. Vicky will cheerfully answer calls as they come in using your customized greeting, book appointments, take messages while you’re out of your office, transfer callers to the right person in your organization, answer questions, and give vital information about your business. Our awesome, savvy, US-based receptionists can distinguish between different types of calls (new clients, current clients, hot leads, urgent calls, etc.) and handle according to your instructions. You can forward and unforward your calls according to your schedule, whether that’s all the time, a couple of hours a day, or a few days a week.