MASCO Services Call Center
The MASCO Services Call Center, a subsidiary of Longwood Collective, Inc., keeps hospitals, colleges, physicians and businesses connected to callers 24 hours a day, 7 days a week. We combine the latest technology with professional personalized services, bilingual capabilities, customized plans and unmatched commitment to quality customer service. A key reason why more healthcare providers are turning to MASCO Call Center as their overflow call service provider is that we keep your patient information private with HIPAA-trained medical receptionists and encrypted technology. The Call Center was established in 1973 to meet the answering service needs of hospitals and physicians. Our award-winning customer service attracts customers that include internationally renowned hospitals, neighborhood health centers, more than 150 physician practices, acclaimed colleges, pharmaceutical companies, medical device manufacturers, property management organizations, attorneys, and many businesses.
Learn more
Tel-Us Call Center
We operate 24/7/365 to provide customized solutions as a call center, virtual office, and live answering service for businesses across all industries. We are a premier messaging service serving businesses throughout the entire country. Tel-Us what you need and we personalize a solution for your business. Whether you are a small office in the San Fernando Valley or a multi-location corporation in Northern California, our staff of professional agents will manage your callers. With a friendly, highly trained operator ready to answer your calls, you can rest assured that we will capture your leads, answer questions, place an order, or simply take a message. Personal service in a professional manner is what we want your callers to experience every time we answer. We are proud to offer bilingual answering services as well.
Learn more
Specialty Answering Service (SAS)
Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Our live-operator answering service is unmatched in the industry. From message and phone order taking to bilingual receptionists and virtual office capability, SAS does it all. Did you know that 81% of companies who deliver strong customer service outperform their competition? Rest assured that we unfailingly provide the highest quality of care to your customers. We know how important it is to keep out-of-pocket costs to a minimum, so we make our services affordable for any budget. We will work with you to create a plan that is tailored to fit the specifics of your establishment.
Learn more
Moneypenny
Moneypenny (formerly VoiceNation) is a comprehensive phone answering service that provides businesses with professional, 24/7 call handling, live chat support, and omnichannel customer service solutions. Their team of highly trained receptionists offers tailored support for a wide range of industries, ensuring that businesses never miss an opportunity. In addition to traditional call handling, Moneypenny also offers an innovative AI Receptionist solution, which uses generative AI to provide natural, conversational interactions, seamlessly transferring to human receptionists when needed. With flexible plans, including options for call transfers, scripted responses, CRM integration, and bilingual services, Moneypenny helps businesses optimize customer interactions and focus on core operations.
Learn more
