Audience
Companies that need a call accounting solution
About Tapit
Tapit Enterprise is designed for large-scale, high call volume applications with various options for call record capacity, 50/100/200 million records. Tapit Plus is the ideal solution for medium to large sized businesses utilizing approximately 15 million records storage with scheduled arrive & restore features. At Trisys we’ve manufactured easy-to-use, long lasting, unified call monitoring systems for over two decades. In an effort to keep up with current technological advancements and the goal of client satisfaction in mind, we have taken the time to refine our software and equip it with many new properties designated to help users achieve their business needs with our solutions.
Pricing
Integrations
Company Information
Videos and Screen Captures
Product Details
Tapit Product Features
Call Accounting
Tapit Reviews
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Probability You Would Recommend?1 2 3 4 5 6 7 8 9 10
"UNRELIABLE" Posted 2019-10-02
Pros: I cannot think of any pros for this system as it doesn't work as it is suppose to.
Cons: You cannot click on the number on your report to listen to the call. You have to go to replay. Half the time you cannot even find the recording. Many times the recording is played back with the response first then the original question, so it is completely out of order. The system also takes forever to load, this system needs to be totally revamped and for what you pay for it and if you want any kind of support, its unbelievable!
Overall: My industry is heavily regulated and a call recording software is a must. This software is unreliable, if I am ever in the situation that I need to pull a call for court purpose I have little confidence that I will find it or if I do that it will play the call in the correct order of the people speaking. I was hoping to use this daily to track my collectors outgoing and incoming calls for productivity and it never seems right. It takes forever to load.
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