SurveyFactory

Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations: - Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards - Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.

Brew Survey is a data collection and mobile survey app for collecting customer feedback, conducting market research & lead capture without internet connection anytime, anywhere. Collect data anytime anywhere using offline data collection feature with iPhone, iPad, Android & Tablets. Create powerful & professional-looking forms without coding knowledge, from Brew Survey dashboard. Conduct surveys and collect data even without the internet with easy to use offline survey app. Gain customer insights with our feedback app & improve your business, services & customer experience. Skip Logic allows you to customize your survey for each respondent making it interactive & engaging. Skip logic is a feature that decides which question the survey respondent will see based on the answer they provide for a previous question. Skip logic is also known as "conditional branching" or "branch logic," creates a custom path through which the survey progresses based on a respondent's answers.